Senior Director, Global Web Operations Resume
New York New, YorK
SUMMARY:
Dynamic, hands - on Senior Director, accomplished in managing global teams of 2-24, comprising of System Architects, Technical Leads and Operations Teams, with a security focus. Specializing in providing platform and integration engineering, I am experienced in leading teams designing and executing builds, releases and deployments, and managing the teams operating those systems and applications in multiple environments. My engineering projects have consistently provided detailed enterprise infrastructure designs including clustering, load balancing, and failover for multiple environments including Production and Dev/Test.
CORE STRENGTHS:
- Security Analysis and Mitigation
- Troubleshooting and Problem Solving
- Monitoring and Alerting Systems
- Collaborative Engineering
- Patch Maintenance and Implementation
- Operating high volume websites
- Cost Reduction using Open Source tools
- Continuous Build and Release Management
TECHNICAL SKILLS:
Security Monitoring: OWASP Top Ten, CIS Critical Security Controls, RADIUS, SAML, Web Services (OAuth, REST and SOAP), directory services (LDAP), multi-factor authentication, digital signatures, single sign-on and federation. OSSEC, Snort, Tripwire, Rootkit Hunter, ACID/BASE, PureSecure, Aanval; Radius/TACACS with RSA and Vasco hardware tokens; Checkpoint, InfoExpress VSGate, Sophos UTM, Astaro VPN, Astaro Security Linux, SSL/HTTPS, IPSec, DNSSEC, PGP/GPG; New Relic, App Dynamics, PingDom, PagerDuty, Tivoli, SmokePing, Big Brother, MRTG, SNMP, CA NSM, Wily Introscope; logstash, Kibana, syslog-NG, Splunk; Nessus, Metasploit, Nmap, strobe, SSHredder, ipchains, iptables, ipfwadm, FWTK
Platforms Operating Systems: Red Hat Enterprise Linux, Solaris, AIX, and MS Windows - on physical and virtual servers, VMware ESX, and cloud services using Amazon AWS (EC2/S3/RDS/IAM/Route 53) and Google Cloud Services. Apache, Jira, Confluence, Bamboo, Jenkins, Drupal, JBoss, WebSphere, WebLogic; MySQL, Oracle 10g and 11g Clusterware/Grid and Database.
Systems Configuration & Programming Tools: Advanced DNS, sendmail, SSH/SSL/HTTPS and NTP configuration, with special attention to security. Oracle, MySQL and PostgreSQL databases; LVM, EMC PowerPath, PHP, J2EE, puppet, CFEngine, CVS, SVN, Utilitarian perl & shell scripts, basic Java and C.
Topologies, Services & Protocols: iSCSI, Ethernet, Frame Relay, FC, TCP/IP, CSMA/CD, RARP, ARP, RIP, SSH, DNS/BIND, NTP, NIS, FTP, NFS, SMTP, SNMP, NNTP, DHCP, PXE, LDAP, HTTP/HTTPS, SAML, SOLR Cloud.
PROFESSIONAL EXPERIENCE:
Confidential, New York, New York
Senior Director, Global Web Operations
Responsibilities:
- Managed the teams responsible for deploying, monitoring and operating the reporting web sites and their data sources and transformations.
- Led the teams working on migrating legacy applications to new platforms and technologies, supporting the development and QA teams on the DevOPS environments as well as Production.
- Deploying and operating the NYSE Euronext web sites and applications, in dedicated datacenters and in the cloud with Amazon Web Services.
- Managing SSL certificates, DNS records, and domain registrations, supporting internet access and activity for NYSE Euronext.
- Reporting annually to the SEC, managing associated auditing and mitigation projects.
- Design and implementation of AWS-based monitoring and alerting platform using open source tools.
- Migration of legacy applications and services out of co-location sites to dedicated datacenters in the US and UK and to the cloud. iOS and Android mobile app deployments and updates.
- Operation of Russell Tick and other non-web trade support applications.
- Preparing the transition of all operations teams and responsibilities out of the New York to Atlanta. (ICE acquired NYSE in 2013).
Director, Global Web Operations
Confidential
Responsibilities:
- Managed the teams responsible for deploying, monitoring and operating the reporting web sites including their data sources and transformations.
- Led the teams working on migrating legacy applications to new platforms and technologies, supporting the development and QA teams on the DevOPS environments as well as production. Specify OS, Platform and Server standards for all environments, collaborating with the engineering groups for storage, networking, and security.
- Migrated legacy financial applications onto modern and supported operating systems and platforms.
- Migrated Euronext websites onto NYSE platforms.
- Standardized patch levels and updates for all environments, coordinating OS and third-party applications.
- Managed sites on Amazon Web Services for Corporate Boardmember, a NYSE acquisition.
Confidential, Jersey City, New Jersey
Engineering Architect
Responsibilities:
- Led architecture project teams within Confidential Enterprise Technology, specifying OS, Platform and Server standards for all Linux environments, collaborating with the other engineering groups for storage, networking, and security.
- Replatformed legacy financial applications onto modern and supported OSs.
- Eliminated historical Oracle 10g Cluster instability via patch maintenance, network changes and kernel tuning
- Designed and implemented the company’s first Oracle 11g Grid infrastructure standards.
- Standardized patch levels and updates for all Linux environments, coordinating OS and third-party applications.
Director, CIS Engineering
Confidential
Responsibilities:
- Virtualized IBM Blade servers and Dell PowerEdge Servers running financial applications via P2V to virtual machines on VMware ESX hosts in remote datacenters, over WAN connections.
- Rationalized BEA licensing by application functional needs, reducing costs by 75%
- Grew team from 6 in by 2008 to handle new technologies and practices.
Director, CIS Technical Services
Confidential
Responsibilities:
- Responsible for systems and operations of all CIS environments; Production environments, and DR/Dev/QA/Beta environments in Newark - directed the OS, Platform, Server, and Security teams.
- Reported to VP of Operations in Newark on systems and metrics, and provided root cause analysis of events.
- Managed the $2 million expense budget and with the VP of Operations managed the capital budget of $5 million.
- Created and led cross-functional teams, e.g.: Oracle/BEA/Linux, Server/Storage Infrastructure, Systems Programming and Integration, Monitoring/Auditing/Security.
Director, Network Operations and Security
Confidential, New Jersey
Responsibilities:
- Collaborative engineering with development and QA teams. Infrastructure designs, builds, and documentation.
- Identified flawed projects for termination, and saved failing projects with systems and infrastructure redesign.
- Redesigned client data authentication and authorization at the back-end for web-based financial applications.
- Directed effort to keep client data separate during nightly batch production cycles.
- Introduced blade servers for web application front-ends; spreading the load, and increasing reliability.
- Assessed needs and prioritized the executions of mitigations for Y2K.
- Windows domain consolidation, extending Windows services from New Jersey to offices across the US.
- Implemented SMTP/AV link between the production UNIX and enterprise Notes email.
- Instrumented secure network management on the intranet via https.
Systems Administrator
Confidential
Responsibilities:
- Administered the networking and computing infrastructure in Jersey City, IBM RS/6000s running AIX with IBM and NCD X stations, Novell, Windows NT, and UNIX networks.
- Introduced PCs and the Microsoft Office Suite to this originally UNIX-only shop.
- Introduced Lotus Notes and migrated the company to it from terminal-based email.
