PROFESSIONAL SUMMARY:

• Certified Senior System Architect 7.2 in PRPC from Pega Inc, and have attained “Pega 7 Ready” by completing leveraged Pega along with certification.
• 6+ Years of overall experience in all phases of Software Development Life Cycle including Software Design, Analysis, Coding, Development, Testing, Implementation, Maintenance and Support.
• Hands on experience in development, testing (unit/integration), support, implementation and documentation of BPM - Pega PRPC.
• Experience working in Agile/Scrum environment.
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC.
• Worked extensively on case life cycle management in pega7 platform.
• Comprehensive understanding of Pega DCO and rule resolution.
• Extensive knowledge in designing, developing and supporting Enterprise class structure.
• Expertise on advance Pega OOTB Integration such as Exception handling, Data Mapping for services and connectors, Security model for SOAP connectors and services.
• Excellent knowledge on Performance Tuning (PAL, Log Analyzer, DB Tracer/ Preflight).
• Good experience in working with team members from vendors and internal departments to coordinate activities across multiple applications.
• Ability to manage multiple project tasks and deadlines along with troubleshooting skills to facilitate effective and efficient resolution of problems.
• Possess strong analytical skills, adaptable and an excellent team player with good leadership qualities and strong oral and written communication skills.

TECHNICAL SKILLS

Languages and Tools: PRPC 6x/7x, HTML, XML, J2EE, EJB 3.0

Databases: Microsoft SQL Server, DB2

Operating Systems: Windows, Unix, Linux

Web Services: Soap Web Services, Rest, JBOSS FUSE ESB, IBM WebSphere, SOA.

IDE: Eclipse, NetBeans

Frameworks & Tools: CPM, jQuery, Hibernate, Bootstrap, Word Press

Web/Application Servers: Tomcat, Web Logic, Servlet, Web Sphere, Tomcat 6, JBOSS

Design Tools: Microsoft Visio 2016 Professional, Bizagi, UML, MVC.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta GA

Sr. Pega Developer

Responsibilities:

• Worked extensively in system analysis, architectural design, build development, execution, and testing and deployment phases of Software development Life Cycle (SDLC).
• Implemented the Agile methodology in design and the rule development phases using the Pega Rules Process Commander.
• Well communicated with the Business Analyst to convert the business component into equivalent technical components.
• Shared the knowledge and experience with the Business Analysts in resolution of conflicting requirements and in freezing scope of application by participating in repeated walkthroughs.
• Worked extensively on case life cycle management by developing Case types using Pega Case life cycle design.
• Involved in Direct capture of Objects (DCO) sessions.
• Analyzed both Use case specifications and business flow diagrams of the application and effectively designed the rules in context to them.
• Created new portals and reports according to the business requirements.
• Experience in mentoring team members with PRPC flows and activities and upgrading them with the enhancement Change Request (CR’s) implemented within the project as requested by the business users.
• Designed and implemented complex user interfaces using Harness, Section, Process flows and HTML stream rules.
• Developed and designed hierarchical Class Structure and Workflows.
• Worked extensively on activities to implement the business logic.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints and indexes etc.
• Creation of activities and steps for implementing core business logic.
• Involved in working on standardized interfaces and data models implementing SOA methodology for various systems.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, Tracer and PAL.
• Developed the application using CPM framework and implement CTI functionalities in areas needed.
• Worked on integrating web services with Pega PRPC Rule-Connect.
• Debugging the Components using PRPC Tracer, whenever problem in code occurs.

Environment Pega PRPC V6x/V7x, CPM Framework, DB2, HTML, XML, CSS, MS Visio 2007, WebSphere.

Confidential, Silver Spring, MD

Pega Developer

Responsibilities:

• Provided Technical knowledge and direction to Business for selecting the correct path from PEGA Perspective.
• Analyzed both Use case specifications and business flow diagrams of the application and effectively designed the rules in context to them.
• Involved in Designs for the work flows and the integration pieces and creation of activities for implementing core business logic.
• Implemented critical work flows part of day to day business operations those are crucial to success of the system, especially considering the volume.
• Created process rules like Flows, Screen flows, Flow Actions and UI components like Harness/Sections, Portals and Navigation rules.
• Implemented decision rules like Declare Expressions, Declare Onchange, Decision Tables and Whens.
• Integrated PRPC system with the external systems using HTTP Connectors and Services.
• Participated in Design Reviews, Code Reviews and following PRPC Best Practices.
• Responsible for creating Release Notes, Share Point management.
• Worked on various reports using List Views and Report Definition rules.
• Successfully implemented various Agent rules, security based Access Roles & Groups.
• Unit testing each and every functionality in an application.
• Data Transform for List Views are regenerated for the new Prpc.
• Checking the Log file errors in a routine procedure during the unit testing.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, Tracer and PAL.
• Monitored all the alert logs and PegaRules logs in the Production to identify any critical issues which may cause Performance Issues.
• Ran the PAL, Profiler for identifying the performance issues in UAT/DEV environments.

Environment Pega PRPC V6x, MicrosoftSQL, HTML, XML, CSS, MS Visio 2007, ApacheTomcat

Confidential

Pega Developer

Responsibilities:

• Analyzed Use case specifications and business flow diagrams of the application and effectively designed the rules in context to them.
• Involved in Designs for the work flows and the integration pieces and creation of activities for implementing core business logic.
• Worked extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Created high level Class Structure in PRPC and created Activities for implementing core Business logic.
• Used Smart Dispute framework to reduce service costs and improve customer satisfaction.
• Used CPM to apply business rules from the service environment to streamline the information presented to the Customer Service Professionals.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows.
• Prepared Role Based Access group for the Pega Workflow team and provided security based roles and privileges at operator level.
• Created rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list and SLA rules to assignments & work objects for time-constrained processing of assignments and work objects.
• Worked with DBA on improving the response times of the various queries, and the overall performance of the system.
• Worked with Declare Indexes, Agents and Listeners and also with Xml Parse and Steam Rules.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Developed SOAP Services to provide service to external systems.
• Implementation of Decision tables, Decision Maps and Declarative expressions, Constraints and Indexes.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega systems.

Environment Pega PRPC V5x, Web Sphere 6.1, IBM DB2 v8, MS Visio 2007, Quality Center

Confidential

Java Developer

Responsibilities:

• Involved in various phases of Software Development Life Cycle (SDLC) of the application like Requirement gathering, Design, Analysis and Code development.
• Developed the core modules for the services by using n- tier architecture.
• Designed the various web pages using JSP, CSS, JavaScript and XML.
• Designed and Developed web service provider, web service clients.
• Designed Business Layers using MVC Architecture and developed the application using Struts framework.
• Involved in design and development of presentation layer using JSP, Java Servlets, HTML.
• Involved in the development of Servlets and Web Services.
• Deployed J2EE components (Servlets) in Web Logic Application Sever.
• Used Spring MVC to handle/intercept the user requests and used various controllers to delegate the request flow to the Backend tier of the application.
• Developed web services using SOAP and WSDL for the data maintenance.
• Developed RESTful services using JERSEY implementation.
• Prepared Test Cases and Unit Testing is performed using JUnit.
• Used log4J for logging and was intensively involved in defect fixing and also implemented the best practices for defect fixing.
• Wrote JavaServlets to manage an XML-based persistence layer to cut down on server round-trips during development.
• Developed Service layer classes to support the business functionality with Spring MVC.
• Building web application using Template Toolkit, JQuery and tested transactions created electronically through message injection using JMS.
• Used JSP, HTML, Taglibs and CSS to create UI pages.
• Developed ANT(build.xml) targets for build and deployments on WebSphere Application Server 5.0.
• Developed Stored Procedures in the Oracle 9i database.
• Involved in writing unit test plans and developing test cases using Junit.
• Ensured design consistency with client's development standards and guidelines.

Environment Java SE 5, Servlets 2.5, Struts, XML, JDBC, Query, Junit, JSP, HTML, CSS, ANT, Junit, MyEclipse, Spring MVC, Maven, Apache Tomcat.