SUMMARY:

• Experience in Software solutions Startups.
• Experience in different markets (USA, Canada, Europe & Middle East).
• Experience in products design and roadmaps.
• Experience in establishing outsourcing offshore office for software development.
• Strong Team leadership & team motivator.
• Strategic thinking & business planning.
• Strong experience in analysis of enterprise processes and providing automation solutions.
• Strong solutions analysis skills for transformation of customer’s requirements into a working model.
• Strong IT background (especially Hosting, web development and Mobile apps design).
• Professional in Web Development and Solutions designs.
• Good knowledge in (BlueTooth, CDMA WLL, GSM, GSM1X, GPRS, edge, Satellites, infra - red, Wi-Fi, OSI layer model, IP networks, unified communications, PSTN) .
• Good knowledge in different communications protocols (HTTP, TCP, UDP, ISUP, Sigtran/M3UA, MTP, SCCP, MAP, Diameter, HTTP, SIP, H248, H323, etc..)International Gateways & Interconnect
• ICT solutions design and architecture.
• Telecom Networks planning & design.
• Expert in Web Development (PHP/MySQL, Javascript)
• System analysis.
• Enterprise Business Process Automation.
• Web Hosting Management.
• Search Engines optimization (SEO)
• E-commerce techniques & online payment handling.
• ERP design and implementation.
• Web/Cloud applications design & development.
• Vendor’s negotiation.
• VoIP solutions.
• Speaks English and Arabic as native and basic proficiency in French.
• Good Knowledge in (Unix, Java, J2ME, Cross-platform mobile app development, graphics design and ASP)
• Rest APIs, SOAP, XML, CSS, JSON.
• Experience in UI/UX and testing techniques.
• 6 excellent job s, 1 Honor, 1 Excellence, 1 Best Achiever - Confidential .
• 2002: Ranked Tenth worldwide in Think quest competition in web design for Kids al sites
• (sponsored by UNESCO).
• 1998: Ranked First in SmohaClub TeaKownDo Fight Champion.
• 1998: Ranked Fourth on Alexandria TeaKownDo Fight Champion.

TECHNICAL SKILLS:

• IOTAdvanced
• Unified CommunicationsIntermediate
• Lucent EquipmentIntermediate
• ZTE EquipmentIntermediate
• MML scriptingExpert
• Software/System Analysis & Process enhancement
• ERPAdvanced
• CRMExpert
• CMSExpert
• Jobs PortalsExpert
• Ads management systemsExpert
• E-commerce sitesExpert
• Hospital Management systemsAdvanced
• Hotel Management systemsAdvanced
• Big DataIntermediate
• IOT/M2M systemsExpert
• Online DirectoriesExpert
• Industries involved in system analysis for:
• Retail
• Logistics
• Warehouse/Inventory
• Telecom
• Medical
• Oil & Gas
• Tourism
• Hospitality
• Media companies
• Governments
• SME (Small Medium Enterprises)
• Software
• Expenses Management
• ZOHOExpert
• ConcurExpert
• ExpensifyExpert
• IconTK expensesBuilt it
• ERP Advanced
• Oracle Business suiteExpert
• ZOHOExpert
• ConnectedRingBuilt it
• CRM
• ZOHOExpert
• SalesforceExpert
• VtigerExpert
• Sugar CRMAdvanced
• Microsoft office (Powerpoint, Excel, Word, Outlook and Access)Expert
• Matlab, AutoCadBasic

WORK EXPERIENCE:

Confidential

Senior Project Manager

Responsibilities:

• A short assignment to manage 2 projects in the telecom/software domain.
• Interface with customer for requirements and generating scope and execution plan documentation.
• Participating in backend/API development and testing.
• Manage vendors and resources allocation.
• Applying PMI/Agile/Scrum/Kanban methodologies.
• Closure/acceptance documentation and version control

Confidential

Program Manager/Technical lead

Responsibilities:

• Project Management for all projects, Applying Agile/Scrum/Kanban methodologies.
• Building a structured PMO for the company to run different projects simultaneously.
• Defining ownership and process for assessment & initiation of new projects and setting criteria for go/no-go decisions.
• Set rules for human resources allocation between projects.
• Set standard documentation requirements for all projects.
• Setting checklists for different processes (new hires, new projects, project closing, security standards, quality standards)
• Human resources & Budget management & allocation between projects.
• Setting communications unified communications plan and tools for all projects.
• Setting standard tools and environment, development strategy for all projects for easier management and tracking.
• Conducting sessions for new hires introducing agile/scrum to them.
• Building the technical team and handling the hiring interviews/assessments for the team.
• Leading the technical team of software developers for the startup company since company launching till leaving the company.
• Handled solutions analysis & architecting for all company SaaS solutions and apps ( ShipperTag.com, IconTK.com, ConnectedRing.com (Cloud ERP), TATAVO.com, Digrack.com)
• Participated in the development of the solutions and apps.
• Set Products roadmap, documentation and backlog.
• Leading the software Development Team for:
• Software Development Life Cycle (SDLC) management.
• SaaS solutions, Cloud applications, Mobile apps, M2M, IOT, ICT solutions development and design.
• Set Personal Development Targets for subordinates as well as motivation and retention activities.
• Managing 2 different locations (one of them is offshore) and ensure alignment between both.
• Managing Web hosting servers for the company.
• Follow best practices for compliance with OWASP security standard and Code encryption.
• Align Company strategy with projects & products.
• Documentation and version control
• Ensure Staff hiring on time to meet commercial demands and growth plans.
• Set company technical strategy, products roadmap, keeps an eye on the market changes and competitors.
• Support in commercial activities, marketing forecasts and business cases for new projects.
• Present and align company targets with investors and shareholders.

Confidential

Projects Manager

Responsibilities:

• Project management for projects related to Mobile/Fixed telecom Core network infrastructure, IP networks & ICT solutions and its integrations: International gateways, Interconnect, POIs, CS Core, PS Core, IOT, M2M, eMBMs, VoWifi, Internet Calling, VoIP/Video solutions, IMS Core, new data centers for core nodes implementation, Unified communications and enterprise collaboration tools).
• Handling multiple projects ranging from small to large in the same time.
• Apply different project techniques (PMI, Agile, Scrum) according to the project nature and resources.
• Assess and recommend new technologies in the field of ICT (Software solutions, VoIP, PBX, Call center, Smart homes, Smart Cities, E-government, e-Payment solutions, Enterprise process automation systems, manufacturing, e-learning, IOT, M2M, integrations with 3rd parties)
• Managing and assessment of IT & telecom vendors for solutions required for every project and support contracting process.
• Major Projects handled: VoWifi project, IMS core project, Cloud Call center and IP-PBX solutions for B2B program through different solutions (Huawei espace, Ericsson UC, Cisco UC enterprise, Broadsoft UC, Avaya Aura, Microsoft Lync), M2M Core.
• Leaded Many projects/solutions for different verticals: Retail, Hospitality, government, manufacturing, E-commerce, Banking, Oil/Gas and Medical.
• Implementation of SaaS and PaaS solutions for SME/SOHO market segment.

Confidential

Senior Team Leader

Responsibilities:

• Leading the Planning, Design and dimensioning for International gateways (Huawei & Ericsson), Design and implementation of ICT solutions (Software solutions, Unified communications/Collaboration solutions), new data centers implementation and connectivity design.
• Participating in software development projects (Mobile apps development, Big Data, DPI scripting, OTT monetization).
• Participating in strategy committees, B2B program, Partnerships handling with Telecom/IT vendors, Vendors negotiations and assessment, RFPs
• Assessment of 3rd party software solutions and Enterprises requirements and align of both to provide white labeled solutions with the name of the telecom carrier.
• Leading Integrations between different software solutions including SaaS, PaaS and 3rd party solutions.
• Leaded Many solutions for different verticals: Retail, Hospitality, government, manufacturing, E-commerce, Banking, Oil/Gas and Medical.

Confidential

Team Leader

Responsibilities:

• IMS core Project Management & implementation.
• IGW & CS core contracts management and vendors negotiations
• Provide support and guidance for daily operations and during troubleshooting as a planning point of contact.
• Provide Reports, business analysis to support CXO & senior management levels decision making process.
• Fixed Network topology and infrastructure Strategy and design for Fixed network and Mobile/Fixed convergence.
• B2B Solutions including: (Unified Communications, IPTV, IP-PBX, Video Conference, Software Web/Mobile/Cloud applications)
• Participating in modernization, strategy planning and disaster recovery projects for IGWs and Core.
• Participating in Technology Strategy, trends and business development roadmap for the company.
• Supporting PS Core Planning team (DPI: Deep Packet Inspection, Sandvine DPI smart control policies, Content Optimization and caching systems).
• Mobile Core planning and dimensioning (CS, PS, IGW, PSTN, VoIP GWs).
• Handle technical interviews and participating in hiring process and provide forecast for hiring demands.
• Manage sub-ordinates and provide guidance, team coaching, set development tracks and motivation activities.
• Acts as a project manager for all projects related to Mobile network Core, IMS, B2B/ICT and B2B solutions.
• New Solutions assessment handling (eMBMs, VoWifi, Internet Calling, M2M platform, Cloud IMS, Anritsu Probing system, etc.)

Confidential

Senior Engineer

Responsibilities:

• International Gateways & Int/National Interconnect (CS Core) planning:
• Handling All phases for CS Core, IGWs and Fixed network nodes from vendors negotiations (with all processes: RFP, RFS, RFQ), High & Low levels design to implementation project management and acceptance process.
• New features and technologies in CS core & IGWs.
• Node capacity planning, International routes and connectivity E2E solutions design including different techniques (TDM, VoIP/internet, VoIP/SDH, Int. MPLS, satellites, VSAT, etc...) and technical agreements for Int. VoIP and TDM interconnection with telecom carriers.).
• Ensuring IGWs to meet marketing forecasts and international calls/traffic promotions.
• IGWs Optimum least cost routing technique.
• National Interconnect POIs with Vodafone and Mobinil (ATM, TDM, IPoE1 and BICC routes)
• International Roaming signaling, routing, planning and dimensioning.
• IGWs (Huawei U-SYS NGN/MRS/ SBC/ SG7000, Ericsson Engine3.1, TSS4)
• Participating with Software Development Team:
• Mobile applications development.
• Big data analysis tools and applications.
• DPI/PCRF (Deep Packet Inspection) smart control policies programming.
• Controlling & Monetization of OTT & integration between OTT & Mobile network.

Confidential

Senior Engineer

Responsibilities:

• Operations and Maintenance of core networks (CDMA and PSTN) based on Lucent and Ericsson platforms.
• Handling all O&M activities (Work orders, Maintenance, preventive maintenance, leading technicians and troubleshooting)
• Installation and commissioning of PSTN Telephony core node (Ericsson: AXD, AXE, Access Ramp, Lucent: 5eSS, Flexent Autoplex)

Confidential

Software & Web Development Team leader

Responsibilities:

• Leading, coaching and knowledge transfer for a team of Web & software developers
• System analysis & Solution design for customers applications including ERPs, process automation, internet/Intranet applications in different sectors (medical, E-commerce, Hospitality, tourism, inventories, retails, telecom, governments, etc.)

Confidential

Linux Administrator/PHP/MySQL web developer

Responsibilities:

• Developing web & intranet applications.
• Administration of web hosting Linux servers.
• System analysis for customers applications

Confidential

Software/Web developer

Responsibilities:

• Working part time as Confidential on rentacoder.com
• Developing web/desktop & B2B, B2C applications.
• Administration of web hosting Linux servers.
• System analysis for customers applications