PROFESSIONAL SUMMARY:

• 6 Years of total IT experience with 5 years exclusive Pega experience in Analysis, Design and Development of Web based BPM, with good exposure in Healthcare and Insurance industries.
• Experienced as a Pega Architect in Upgrading, Writing, and Debugging, Creating flowcharts, Coding, Unit Testing and Documenting programs.
• Experienced in CPM Framework.
• Hands on experience in Developing Applications using PRPC, which includes designing Flows, Activities, Flow actions, Harnesses, Sections, HTML streams, Correspondence, Decision Rules, Declarative rules and generating Reports.
• Well versed in creating Business Rule Engine (BRE), Business Process Management documents for Pega Rules Process Commander (PRPC).
• Experienced in defining class structure and hierarchy based on Pega best practices and guardrails, security based on role and privileges, configuring agents, connectors, data model, process flows, business logic definition and user interface Design
• Experienced in designing Rule - Agent-Queue, Rule-Obj-ServiceLevel, Rule-Obj-HTML, Rule-Obj-Validate, Rule-Edit-Validate, Rule-Portal, Rule-HTML-Harness, Rule-Obj-FlowActions, Rule-HTML-Sections.
• Knowledge in Pega Robotic Automation.
• Implemented various PRPC Rules like Decision Tables, Decision Trees, Declare Expressions, Constraints, Indexes and Activities.
• Knowledge in Design, Development and Deployment of PRPC (Pega RULES Process Commander) and Java/J2EE based applications.
• Well versed with entire software development life cycle. Strong experience with UML, and Design Patterns.
• Experience in RDBMS technologies like Oracle SQL, PL/SQL and MS-SQL
• Strong knowledge in developing Web Services using Connect-SOAP, Connect-REST and Connect-HTTP.
• Strong analytical skills, logical, presentation skills with strong communications skills at different technical and managerial Levels.

TECHNICAL SKILLS:

BPM Tools: Pega Rules Process Commander (PRPC) 7.2, 7.1, 6.3, 6.2, 6.1

Frame Works: CPM HC Framework

Programming Languages: C, Java, SQL, PL/SQL.

RDBMS: Oracle 10g, DB2, My SQL

Application Servers: WebSphere.

Web Servers: Tomcat, AWS.

Scripting Languages: JavaScript, XML, HTML and CSS.

Operating Systems: Windows 98/2000/XP/NT, UNIX.

PROFESSIONAL EXPERIENCE:

Confidential, Corona, CA

Sr. Pega Developer

Responsibilities:

• Working directly with client on different POCs and attending business meetings for requirement analysis.
• Working on Agile-Scrum process and extensively working on Jira for Backlog updates and other scrum processes updates.
• Working on the Production defects created in the ITservice managementtool Service Now and BMC Remedy.
• Working on CPM Specific rules like Rule-Pega-Intent-Task and Rule-Pega-Interaction-Driver.
• Extensively used Connectors and SOAP Services in Pega PRPC to integrate with external systems.
• Involving in developing process Flows, Activities, Agents and User Interface Rules.
• Involving in analyzing functional requirements and creating technical documents
• Creating Decision and Declarative rules as per the requirements.
• Creating Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB Save, RDB Open, RDB list.
• Working in Parsing of XML Requests and XML Steaming.
• Working on AES, PAL to find performance issues.
• Resolving the QA, UAT and Prod issues in HP-ALM Quality center.
• Creating Access Groups, Work Groups, Classes, Rule sets etc.
• Participated extensively in designing application security, which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups. Merging rule sets.
• Followed Pega Guardrails in implementation of the application.
• Developed optimized activities for agents, worked on SLA processing and extensively worked on file listener process to interact with external systems to automate business processes.
• Created Data classes and DB tables for integrating with external systems.
• Worked on Troubleshooting technical issues, writing custom java code and conducted analyses for efficient program/application solutions, which support client business processes and functional requirements.

Environment: Pega Rules Process Commander V 7.1.8, V6.3, Jama 8.8.0, HP ALM-Quality Center11, DB2, Service Now, BMC Remedy, AES, BSM.

Confidential, Towson, MD

Sr. Pega Developer

Responsibilities:

• Worked for federal client CMS (Obama Care). It is Case Management Application which automates the processing of appeals into different areas. The appeals are created manually and through the Files. Created appeals follow the generous flow which moves the appeals through different functionalities.
• Ensured that the business and technical architecture of the delivered solution related to Pega PRPC (PegaRULES Process Commander) matches customer requirements.
• Worked on upgrading application from Pega version 6.3 to 7.2; and handled UI issues accordingly.
• Worked on Agile-Scrum process.
• Resolving and Updating the Dev, UAT and Prod issues in HP QC.
• Developed application compatible with Section 508.
• Involved in creation of letters sent to the customers describing their status of appeal.
• Worked creation of PDF’s from HTML using PD4ML API.
• Extensively worked on rule-HTML rules HTML fragments.
• Configured Correspondence using E Forms.
• Concatenating PDF’s to form Package.
• Creating Access Groups, Work Baskets, Work Groups, Classes, Rule sets etc.
• Worked on the Access groups, Access Roles, Operators, Org Divisions, Org Units and Work groups. Merging rule sets.
• Created Data-Admin-Product to migrate rules across various environments.
• Worked on SLA processing.
• Created reports using List View, summary view and report definition rules.
• Created Data classes and DB tables.
• Assistance with planning and execution of unit, integration and user acceptance testing.
• Implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Improved performance issues using PAL reports.

Environment: Pega Rules Process Commander V7.2.2, V6.3, Jama 8.8.0, Amazon AWS, SQL, XML, HTML, HP ALM-Quality Center11, and DB2.

Confidential

Pega Developer

Responsibilities:

• Worked with the business team to define the Use cases for the application based on the business specifications.
• Worked on User Interface rules such as Harnesses, Sections, Paragraph, Repeating Layout, Rule-Navigation and Flow actions.
• Created Process flows and Screen flows for the application.
• Extensive experience in developing Activities using Pega inbuilt methods.
• Created Model rule to initialize values.
• Created the Binary file for the Logo to be displayed in application.
• Created Validation rules for performing business validation.
• Created Decision Rules like when condition Rules, Decision Table, Decision Tree Rules.
• Created Declarative Rules like Declarative expressions, Constraints, Declare On Change.
• Created reports using List view rules.
• Migrated rules from one environment to other environment by creating product and patch rules.
• Used debugging tools like Clipboard, Tracer, Rules Inspector for troubleshooting.
• Creation & Execution of unit test cases in HP Quality center.
• Involved in fixing the bugs raised by QA and UAT team.

Environment: Pega Rules Process Commander V6.3, IBM WebSphere 6.1, MS Visio, SQL, XML, HTML, HP Quality Center, SQL Developer and DB2.

Confidential

JAVA/J2EE Developer

Responsibilities:

• Responsible for deliverables from Offshore.
• Designing of the user interface
• Data modeling
• Developed the user interface in swings
• Procedures in PL/SQL to validate the data
• Xml files and schema to transfer the data
• JMS connections
• Servlets to access the data for further processing