SUMMARY

• 16 Years of IT Experience as System Architect/Analyst/Administrator and DevOps System Engineer
• Experienced in UNIX/ Linux (RHEL, CentOS) along with cloud servers Systems administration
• Experienced in AWS as Cloud Architect and Administrator including EC2, VPC, S3, EBS, IAM, Cloud Front, Route 53 etc
• Experienced in Application Servers (IBM Websphere, Tomcat, JBoss, WebLogic) and Web Servers
• Highly skilled in Web based Application Architecture, Support, Troubleshooting and Fine Tuning
• Experienced in CI/CD pipeline, Continuous Integration, Continuous deployment, and Continuous Monitoring
• Experienced with OS Patching, Database Patching, Middleware Patches for IBM WebSphere Application, Portal, MQ, Liberty, Tomcat and Apache Webservers
• Worked as Architect and Support Engineer for CA Service Desk application, IBM Websphere, Tomcat, IBM MDM, Oracle GoldenGate, Oracle Veridata, Wily Introscope, Linux and AIX environment
• Experienced in supporting and troubleshooting networking services and protocols such as TCP/IP, DNS, NFS, LDAP, FTP, SSH, SMTP and HTTP
• Experienced on SSL Cert Setup / Renewals on Web Servers, Application Servers and MQ Servers
• Good understanding of the principles and best practices of Software Configuration Management (SCM) in Agile, Scrum, and Waterfall methodologies. Worked on CM Process tools including GIT, GITHUB, SVN, Change man, and PVCS
• Experienced on various Monitoring tools BMC Patrol, SEC, Wily Introscope, Splunk and App Dynamics
• Worked on setting up Pivotal Cloud Foundry, deployment pipeline and writing manifests for multiple applications
• Experienced in Infrastructure build automation code using Python and Ansible
• Experienced in managing offshore support, handling crisis calls, release management and deployments
• Experienced on application release management (SIT, UAT, QA, Production and DR)

TECHNICAL SKILLS

Operating System: Windows, AIX, Solaris and Linux (RHEL 5, 6, 7)

Middleware Servers: IBM WebSphere App Server, Portal, Liberty, Tomcat, Jboss, WebLogic and Apache Web Servers

Applications: Teller Cash Recycle, SFE, HFE, CCMS, CA Service Desk, GoldenGate, xMatters, SUN MTP & MBM

Database: Oracle 9i/10g/11g, DB2, MS - SQL

Monitoring Tools: BMC Patrol, SEC Log Monitoring, Wily Introscope, Tivoli Performance Viewer, Splunk and App Dynamics

Scripting: Unix Shell scripting, Python, Perl, Jython, VBA, Ansible

Other: VM Ware, Clarity, Oracle VM, LDAP, MQ, F5, Jira, Confluence, Jenkins, GIT

PROFESSIONAL EXPERIENCE

Confidential, Chicago IL

DevOps Architect & Systems Lead

Responsibilities:

• Manage, Configure and Deliver Distributed Applications including Staff Frond End (SFE), HUB Front End (HFE), Centralized Complaints Management Systems (CCMS) and Teller Cash Recyclers (TCR) environments running on Linux / iSeries/zSeries / Windows Systems and WebSphere Application Server, WebSphere MQ, Oracle, and Message Broker
• Automation of middleware installs, Patching and configuration management using Ansible
• Setting up continuous integration and deployment pipelines for application tools to deploy to on premises and cloud infrastructure
• Experienced in on premise applications migration to AWS cloud environment.
• Experienced as AWS cloud architect and administrator.
• Involved in design / setup multiple application on AWS cloud environment using VPC, EC2, S3, EBS, RDS, Route 53, IAM etc.
• As member of DevOps team actively involved in Sprint Planning, Daily Standup, Demo and Retrospective calls
• Fixing security vulnerabilities on newly build servers before release and project go-live
• Responsible to Setup and Deliver the Test and Production environments based upon application team requirements with various backend connections including vendor systems like Zoot, Deluxe, FirstData, Avoka, Avant
• Setting up iDMZ / eDMZ servers for customer facing applications like credit card onboarding, card activation and Personal Loans
• Responsible for integration of various environments involving Distributed Systems (IBM WebSphere, Portal, MQ, Brokers) with Back End environments (IBM iSeries and zSeries)
• Responsible to setup Application load balancing / Failover using F5, GSS, DDNS
• Responsible for SSL Cert renewal for various systems, implemented SSL auto renewal for middleware products across US RBWM Servers
• Responsible for monitoring Jira board and assign tasks to team members and work with them in complex projects
• Installation, Configuration and Upgrade of RHEL, Oracle Enterprise Linux 7.x/6.x/5.x on VMs and Physical servers
• Setting up boot scripts for middleware products WAS, WPS, MQ to bring up the instances automatically
• Setting up CI/CD pipelines for deploying to WAS, Liberty using G3 and Pivotal Cloud Foundry environments
• Developed Shell Scripts in Jenkins to automate entire CI/CD pipeline from development to deployment for every environment
• Responsible for managing configuration changes, Release and code deployments on DIT, SIT, UAT, Training, PreProd, Production and ProdFix environments
• Co-ordinate with Confidential project management teams on delivering Test environment for various RTP and Agile releases
• Schedule Complex Application jobs and Monitor Jobs running on Control-M schedule manager
• Participation in application triage calls, troubleshoot and resolve issues
• Manage and Deliver Cloud based environments per application team requirements
• Contributed to establish process to share knowledge documents in process and procedures, technical documents via confluence/share point

Environment: • RHEL 6, 7, Windows Servers, Oracle 11g, Python, Shell Scripts,IBM WebSphere 8.5 Portal, IBM Websphere App Server, Apache Tomcat, Apache Web Server,MQ, Veritas, Control-M, Wily Introscope, Splunk, AppDynamics, Jenkins, PCF, Ansible, Jira, Confulence, GIT, G3, Rational Team Concert, iSeires and zSeries.

Confidential

Service Desk Application Production Support / System Analyst / System Architect

Responsibilities:

• Managing CA Service desk application which runs on AIX, Linux, IBM WebSphere and Oracle database environment
• Worked as Architect for Application migration
• Worked on 24*7 Production systems support for 9 years
• Monitor & Manage all the GSD Components for both R6 & R12 including Linux and AIX admin activities, IBM WebSphere Application administration, managing DB replication, application monitoring, scheduling Jobs.
• Experienced in installing, upgrading, configuring and Troubleshooting IBM WebSphere Application Server V5.1/6.x/7.0/8.5, on AIX, Linux, Sun Solaris and Windows Platforms
• Managed around 150 plus application servers including Production and Non Production Environments.
• Experienced in IBM WebSphere Vertical and Horizontal Cluster environment Setup.
• Experienced in deploying and Troubleshooting J2EE applications in WAR, JAR and Ear formats on various versions of WebSphere Application Servers using various ways like Admin Console, wsadmin and wsadmin scripting tools such as Jython scripting
• Experience in Installation, Administration, Configuration of Web Server, Virtual host configuration and maintenance of web server
• Experience on Applying Cumulative fix packs/Fix packs / Patches for various applications IBM WebSphere, CA Service Desk, Oracle, AIX and Linux
• Experience in troubleshooting on issues such as out of memory, memory leaks, hung session and session replication, federation of nodes and synchronization of nodes with Network Deployment Manger.
• Worked as Release Manager for various application changes (Product Upgrades such as Service Desk, IBM WebSphere, IBM HTTP Server, Oracle etc.)
• Create Change Orders and Coordinate with various Regions for Application release and new deployments.
• Responsible for managing application crisis calls, document time lines and follow-up issue resolutions
• Responsible for various applications like WebSphere, HTTP, Tomcat, Apache,LDAP running on Unix/Windows environments.
• Experience in finding Root Cause for Application (WebSphere, ServiceDesk, GoldenGate) Problems and handling Vendor Incidents and working with them on various issues related to Updating unresolved bugs or issues.
• Coordinating with Level I and Level 2 offshore team for all the issues which are unresolved
• Active Involvement in application BCP Exercises

Environment: • Linux, AIX6.0,Oracle 11g, Oracle GoldenGate, Shell Scripts,C, C++,Java 1.7,IBM WebSphere 8.5, CA Unicenter SericeDesk R12.9, Veritas Foundation Suite,Veritas Clusters,Veritas Netbackup, BMC Patrol, Control-M, CA wily Introscope, Oracle Veridata.

Confidential

WebSphere Administrator

Responsibilities:

• MDM Application deployment on WebSphere Application Servers.
• Wrote scripts in Jython for automated application deployment.
• WebSphere Application Server fine tuning based upon performance testing.
• Wrote shell scripts for MDM Batch automation.
• Worked on various troubleshooting actives such as MDM Application startup fail, Blank page, Connection Timeout, Asset failure, Application hung.

Environment: • Linux,,Oracle 11g, Shell Scripts, IBM WebSphere 8.5, Jython.

Confidential

Unix Administrator

Responsibilities:

• Managing the applications Issuer, Acuquirer and InterChange on Unix environment.
• Worked on SUN rehost software MTP (Mainframe Transaction Processing) / MBM
• Backup & Recovery implementation using Veritas Netbackup.
• Administration/Troubleshooting of Solaris 10 servers
• Administration of Oracle10g on Solaris10
• Installed and configured Telelogic Synergy version control software.
• Monitoring Region health status, monitory sun server performance
• Part of UNIX performance testing and adjust the setting for better performance.

Environment: Sun Solaris10, Sun MTP/ MBM, ORACLE 10g, Windows2000, SynergyServer etc.

Confidential

WebSphere/Unix Administrator

Responsibilities:

• Part of Confidential Client Project Support team and responsible for supporting IT infrastructure
• Installation, Configuration and maintenance of Web sphere
• Deployment of J2EE applications, Setting-up JVM parameters for WebSphere
• Maintenance of patches for Websphere application server
• Monitoring application health status, monitoring sun server performance

Environment: Sun Solaris, Linux, Windows, WebSphere, CLARITY, PVCS, Changeman, CVS, Oracle etc.

Confidential

WebSphere/Unix Administrator

Responsibilities:

• Monitoring the backups and failures for 4000 servers via Veritas NetBackup Datacenter (4.5 & 5.1)
• Managing the web server and web application server including installation, configuration and deployment.
• Worked on 24*7 support of Web Sphere Horizontal and Vertical cluster environment on the production systems
• Level 1 & 2 Unix production support
• Vendor Coordination (SUN, HP, StorageTek)
• Experience in Installation, Administration, Configuration of Web Server, Virtual host configuration and maintenance of web server
• Responsible for various applications like WebSphere, HTTP, Tomcat, Apache, Clarity(NIKU), LDAP running on Unix/Windows environments.
• Administration of Oracle Database on Solaris/Windows environments

Environment: Sun Solaris, Linux, Windows, WebSphere, CLARITY, PVCS, Changeman, CVS, Oracle etc.

Confidential

Helpdesk Analyst

Responsibilities:

• Worked on 24*7 Helpdesk support to support helpdesk functionality
• Provided First and Second level technical and IT support to government users for troubleshooting problems.
• Responded quickly, receive calls and give solution that problem.
• Attended seminars to increase information in solving complex issues.
• Automated the installation of software to 1000 end-user PCs via SMS packages.
• Responsible for Installation of OS and patches on desktop and servers.
• Installation of required software packages for end users.
• Remote System administration
• Prepared documentation and training materials, coordinated technology related training

Environment: MS Windows XP,Windows 2000, SMS, MS Office, ServiceDesk.