SUMMARY:

• 15+ years of experience in Digital User Experience Design & UX Project Management.
• Extensive experience in analyzing, defining, and translating business and functional specifications into final designs for small & large scale mobile, web, tablet and print design projects.
• Research and strategy development to in corporate user centered design principles into projects & design.
• Designing, Implementing and Socializing new elements and components for new design systems. Reviews and work sessions to ensure corporate standards and accessibility issues were compliant. Working with developers to build and set up individual and reusable new shareable design components.
• UI documentation, UX testing, AODA compliance.
• Wire faming & build of working prototypes, for static and transactional projects.
• Producing test results reports, providing feedback during test plans with peers, and troubleshooting/ analyzing the user experience.
• A dedicated team player with a proven track record of hitting deadlines; strong verbal, written communication, interpersonal and negotiation skills.
• Project environments included: Agile, Waterfall and Hybrid.
• Basic reading & spoken French & Spanish.
• Sketch, Axure, Visio, InVision, GitHub, Jira, Adobe Creative Suite (InDesign, Photoshop, Illustrator), HTML 5, CSS3, Flash & Dreamweaver, Box, Trello, inVision, Adobe Omniture, Usability Tools, Microsoft Word, Excel, PowerPoint

PROFESSIONAL EXPERIENCE:

Visual Design Lead

Confidential

Responsibilities:

• Manage the design of marketing material.
• Design and implement social media postings and ads.
• Support the online exposure and social media coverage of events and activities.
• Responsible for the development and creative execution of all artwork for events.
• Assist agents in developing and designing personal marketing initiatives.

Environment: Sketch, Adobe Creative Suite (InDesign, Photoshop & Illustrator), Usability Tools, Microsoft Word, Google Docs, Excel & PowerPoint

UX Interaction Designer/Architect

Confidential

Responsibilities:

• Application of user - centered design (UCD) processes, human factors, usability heuristics, and industry best practices to develop world class digital experiences for all screen sizes (mobile, tablet and desktop).
• Designing, Implementing and Socializing new elements and components for their new design system. Agile work sessions with developers to build out these new design components. Required being able to read their coding (javaScript, html, and CSS.)
• Mobile Connect (Saas) design implementation to Confidential login flow.
• Collaborating with others to define problems, generate solutions, and formulate recommendations that will be socialized with senior leadership. Uncovering and exploring business and customer contexts.
• Leading customer journey mapping, exploratory design studios, and other collaborative working sessions with team members and partner stakeholders.
• Developing user journeys, and then user stories. Using these to develop user flows, diagrams, site maps, and from there low fidelity to high fidelity wireframes.
• Leveraging skills in usability testing, user research, and interpretation of web analytics to meet outcomes through design.
• Insure that all designs are accessible and AODA compliant.

Environment: Sketch, Jira, inVision, Adobe Creative Suite (InDesign, Photoshop & Illustrator), Usability Tools, usertesting.com, Slack, Microsoft Word, Google Docs, GitHub, Excel & PowerPoint

Director of Marketing

Confidential

Responsibilities:

• Monthly meeting with the board of directors.
• Travel to international conventions to represent the Toronto Chapter.
• Network and develop relationships with investors and realtors globally.
• Assist in planning and executing regular chapter events and fundraising activities.
• Manage the design of marketing material.
• Support the online exposure and social media coverage of events and activities.

Environment: WordPress, Creative Suite (InDesign, Photoshop & Illustrator), Microsoft Word, Excel & PowerPoint

UX Designer/Architect

Confidential

Responsibilities:

• Design an online portal similar to PayPal for vendors to review their purchases. This portal pulled in purchase details from all TDMS supported debit and credit companies (Saas).
• Designing, Implementing and Socializing new elements and components for their new design system. Agile work sessions with developers to build out these new design components. Required being able to read their coding (javaScript, html, and CSS.)
• Work closely with senior management to promote and evaluate effectiveness of project.
• Develop, implement and monitor quality standards across all design artifacts and deliverables.
• Ensure consistency and alignment to digital strategy and frameworks.
• Assist in directing quantitative and qualitative user research. Help to synthesize customer d Confidential to identify opportunities and recommend design directions.
• Drive collaboration within project managers and developers.

Environment: Axure, inVision, Adobe Creative Suite (InDesign, Photoshop & Illustrator), Usability Tools, Blue Host, Microsoft Word, Excel & PowerPoint

UX Designer/Architect

Confidential

Responsibilities:

• Work closely with business analysts, sponsors, project managers and IT teams to ascertain requirements.
• Usability Testing: Create prototypes, develop test scenarios, capture d Confidential and walk users through test cases.
• Lead design reviews with project teams, acquiring consensus and approvals on designs and documentation.
• Designing, Implementing and Socializing new elements and components for a new design system. Agile work sessions with developers to build design components. Required reading coding (javaScript, html, and CSS.)
• Strategy and Research to develop personas and project goals.
• Create user experience design specifications (wireframes), by applying client research, design standards, industry best practices, taking into account strategic business objectives, user needs, systems constraints.
• Sell the vision behind user experiences to key stakeholders.
• Advocate principles of user experience and user-cantered design.
• Insure that all designs are accessible and AODA compliant.
• Implemented the design for authenticating Intuit Accounting Software (Saas; Ap Auth) to pass information between Confidential online banking and Intuit online
• Ensure that UX deliverables accommodate project timelines, budgets, technical and scope constraints.

Environment: Axure, Adobe Creative Suite (InDesign, Photoshop & Illustrator), Blue Host, Usability Tools, Blue Host, Box, Trello, inVision, Microsoft Word, Excel & PowerPoint

UX Designer/Architect

Confidential

Responsibilities:

• Implementing agile into processes for developing a corporate redesign of PC Financials’ client site.
• Involved design & wireframe prototype production using Axure & Visio (responsive, mobile & tablet, static pages & transactional).
• User interface documentation.
• Intensive reviews with business analysts, copywriters, business sponsor, project managers and developers to ensure business requirements such as user experience/human factor and accessibility (AODA compliance) were met.
• Gap analysis, walkthroughs and scrums with 5 teams of developers (onsite, offsite & offshore), and business units.
• Executed user experience test cases, advocated principles of user experience and user-centered design.
• Design review with all business units to achieve best practice human factor/user experience designs. and scope constraints.
• Designing the e-transfer section of the PC Financial redesign. E-transfer implements Interac (Saas).

Environment: Axure, Visio, Adobe Creative Suite (InDesign, Photoshop & Illustrator), Adobe Omniture, Microsoft Word, Excel & PowerPoint

UX Digital & Print Design

Confidential

Responsibilities:

• Developed a new marketing identity for GE’s new partnership with XD Xian.
• Create all the digital marketing material and apps for an international summit in Xian, China.
• Print & online design, wire framing using Axure (responsive, mobile & tablet), reviewed project objectives.
• Usability testing, evaluation of sensibilities of structure, documented, follow up on necessary revisions, edits and concerns.
• Worked closely with other designers, copywriters, business units, project managers and developers to ensure business requirements were met. Provided guidelines and direction to achieve ultimate user experience and user-centered design.

Environment: Axure, Adobe Creative Suite (InDesign, Photoshop & Illustrator), Microsoft Word, Excel & PowerPoint