SUMMARY

• Over 12+years of rich experience in Data Center Operations, IT Operations Management, Cloud/Automation management, Security, Process Enhancements and Team Management
• Working knowledge in VMware Private Cloud, AWS and Azure IaaS environments.
• Expert in Troubleshooting Servers, Application - IIS, Apache Web Servers, SQL, Cluster, Load Balancer issues in all types of environment.
• Experience in managing Windows in a Production environment
• Deployed and administered Confidential SQL Server in standalone and clustered environments
• Install, configure, and manage virtual machine resources in various environment
• Working knowledge in AWS -EC2, IAM, VPC, Storage etc.
• Excellent Hands-on experience in configuring Servers, Windows Cluster, SQL Cluster, SQL AO, MySQL, Hyper-V, VMWare, VMs, SCCM.
• Hands-on experience in Building, Implementing and Supporting CISCO UCS
• Expert in Configuring Windows 2000/2003/2008/2012 , Linux servers.
• Knowledge in Active Directory Management, SCVMM, creating groups, assigning permissions.
• Coordinated with other teams to support network hardware such as firewalls, load balancers and switches and storage hardware such as SAN, DAS and NAS systems
• Developed and implemented procedures for operational processes including deployment, upgrade, migration and maintenance
• Understands IT Service Delivery standards, policies, procedures and contribute to meeting these.
• Follow CIS Security Benchmark for server compliance and hardening.
• Experience with Data Center Migrations, Planning and Architecture of Physical and Virtual Datacenter.
• Refreshed and maintained data center infrastructure, managed procurement life cycle and ensured asset maintenance using tool like Service Now
• Developed processes and implemented hardware resource management and related service activation / deactivation tasks
• Excellent ability to develop a strong working relationship with the client and set correct expectations, including in-scope deliverables, status reporting content, feedback and transition plans.

TECHNICAL SKILLS

Skill Set: Windows Operating System, Internetworking with TCP/IP, IIS, Active Directory, Hyper-V, VMware Linux, MS SQL Database, F5 Load Balancer, IIS/Apache Web server

DevOps Tool: CHEF, Vagrant, GIT.

Scripting Skill: Power Shell, Shell Script, Ruby

Hardware: HP DL580G, DELL 6650 Servers and HP MSA2000, Dell 220S storage

Monitoring Tool: Site Scope, HP Sim, DELL IT Assistance

Backup Tools: VERITAS, NT Back

PROFESSIONAL EXPERIENCE

Confidential, Forth Worth, TX

Sr. Service Engineer

Responsibilities:

• Responsible to manage all administration work of Windows 2008/2012 servers, Linux, Hyper-VMware Server
• Provide support to private cloud environment build on Open Stack
• Resolved issues related to Windows, application, virus isolation, and removal, storage and hardware configuration problems
• Performed daily duties including answering internal support calls, Data Center walkthroughs, system health checks and event notification
• Install, configure, and manage virtual machine resources, Infrastructure break fixes and root cause analysis
• Work with various data center teams to implement networking and other infrastructure related changes.
• Working and support public cloud team for creating, managing VMs in AWS
• Currently working in Private cloud automation project using CHEF, Vagrant, GIT, PowerShell, Ruby.
• Driving the Server Compliance Automation using CHEF and Unit Testing the recipes using RSPEC.
• Provide assistance to application management team in troubleshooting, deployment, and monitoring of applications residing in the production environment.
• Provide input into system migration, hardware upgrade and replacements, and other changes which occur within the IT environment.
• Ensure the overall health of infrastructure services and hardware throughout the environment.
• Ensure appropriate documentation for specific support requirements.
• Develop and execute on maintenance plans across the environment, including deployment of security updates, security management, capacity/usage assessments, batch processing, and operating system and platform evolution planning.

Confidential, Redmond, WA

Sr. Service Engineer

Responsibilities:

• Manage the Administration of Windows 2008/2012 servers, Install, configure, and manage Cisco UCS, Hyper-V, SCVMM
• End to End Implementation and Provide support for Web, Database and Application servers, Commissioning and De-commissioning of servers using Power Shell Automated Code.
• Responsible to manage virtual machine resources, Linux VMs (Cent OS) for Scale Arc.
• Configure, maintain, and monitor general purpose and critical computing assets through Confidential System Center Configuration Manager (SCCM).
• Maintains the Enterprise SCCM Tier I application and SQL databases.
• Deploy standardized software updates
• Determine need for and deploy patches for operating system and application software for ECO
• Worked in Confidential Azure Platform for migrating ECO infrastructure from On-Premise to Azure Cloud
• Used PowerShell to Move VMs, Installation dependent software, Administrator Azure
• Prepaid plan to Install, configure, and manage Replication in Hype-V for disaster recovery of virtual environment, SQL clusters/ IIS servers
• Configuring applications in Global load balances, SSL certificates and ACLs management, Infrastructure break fixes and root cause analysis
• Working with vendors to fix hardware related issues, Patching /IPAK installation of Windows and SQL servers
• Responsibilities included SQL Server, VIP configuration, Cluster Web Server
• Work with various data center teams to implement networking and other infrastructure related changes.
• Provide assistance to application management team in troubleshooting, deployment, and monitoring of applications residing in the production environment.
• Provide input into system migration, hardware upgrade and replacements, and other changes which occur within the IT environment.
• Install, configure, and manage virtual machine resources
• Install, configure, and manage Replication in Hype-V for disaster recovery of virtual environment.
• Installation and administration of SQL clusters/ IIS servers
• Configuring applications in Global load balances
• SSL certificates and ACLs management
• Infrastructure break fixes and root cause analysis
• Working with vendors to fix hardware related issues
• Patching /IPAK installation of Windows and SQL servers
• Working with Planning and Application team for new hardware estimation
• Adhere and implement the procurement process at time of new hardware procurement.
• Develop and execute on maintenance plans across the environment, including deployment of security updates, security management, capacity/usage assessments, batch processing, and operating system and platform evolution planning.

Confidential

Sr. System Administrator

Responsibilities:

• Manage overall IT infrastructure having skills on various technologies and IT management tools.
• Expert in LAN/WAN, Layer 2/3 switches/routers, Server and data center Management, knowledge on Windows 20003, Linux server administration.
• Manage High range MS Cluster Installation, Configuration & Migration: Windows Server 2003, 2000, Clustering (Active/Active and Active/Passive).
• Manage High Range Storage with multi cross connectivity
• Infrastructure Planning and implementation, implementing information security in complex it environment.
• Effective utilization of resources, Capacity planning to achieve current and future business objective and proactive infrastructure refreshments.
• Ensured appropriate documentation was in place for specific support requirements
• Guide team in implementing and managing service delivery set up.
• Choose and manage vendor that includes setup of vendor deliverables, monitoring of vendor deliverables, SLA management, Monitoring Quality of Service, Cost Negotiation and build a conducive and mutually beneficial environment for vendors.
• Ensure the efficient and reliable operation of the production support on a day to day basis.
• Ensure that all the systems and logs backups are taken as per the laid-out policies & procedures
• Monitor the DR site Data Centre and the backup procedure/ replication process
• Ensure that the necessary network and telecom support are always available in the data center so that the service availability to the end user is assured at all times
• Maintain the details of all the respective vendors and their escalation matrices along with copy of SLAs
• Responsible for vendor management, maintenance of Internet Bandwidth Links, Commissioning of new links & negotiating with vendors regarding purchase, hiring & maintenance of both Hardware and software.
• Responsibilities included SQL Server, Load Balanced, Cluster Web Server
• Configured MS/SQL Cluster on HP DL580G servers with HP MSA2000 Storage, DELL 6650 Servers with Dell 220S and Dell EMC storage.
• Configured and maintaining the Server Alerts systems e.g.Site Scope,DELL IT Assistance,HP Sim etc.

Confidential, New Jersey

Sr. IIS/System Administrator

Responsibilities:

• Responsible of Management of Web servers - IIS 6.0.
• Maintaining Production, Staging and Development environments consisting of Windows IIS servers
• Tuning, deployment, optimizing and managing a cluster of IIS 6.0 webservers running on Windows 2003.
• Deploy web content.
• IIS tuning and IIS metabase tuning.
• Managing application monitoring and alerting.
• Securely manage application components within a DMZ architecture, including load balancing, requesting firewall rules and local host security mechanisms appropriate to minimize risk and exposure while maintaining good application performance.
• Integration of websites with databases.
• Windows/Linux Server Administration and configuring servers according to project need
• Installation of Web / App Instances
• IIS scripting & Performance Monitoring of web Servers

Confidential, CA

Sr. Web Engineer

Responsibilities:

• Responsible for Configuration Management of Web servers - IIS 6.0 /Apache This includes Maintenance of Web Serves, Website creation, FTP site Creation, User management, security of Web servers, Backup and Recovery, Performance Monitoring, Log Scrutiny, Synchronization of Web servers with offline servers, Disaster Recover
• Design / Setup / Maintenance of the Production, Staging and Development environments consisting of Windows IIS/Apache/Jboss servers
• Deploying, tuning, optimizing and managing a cluster of IIS 6.0 webservers running on Windows 2003.
• Deploy web content, configured IIS 6.0/Apache server, ColdFusion application server, etc.
• Application deployments, debugging and troubleshooting, and development and management of application monitoring and alerting.
• Managing application components within a DMZ architecture, including load balancing, requesting firewall rules and local host security mechanisms appropriate to minimize risk and exposure while maintaining good application performance.
• Management of Outages on the complete IT Infrastructure of the client. This involved sending out appropriate notifications, identifying the root cause, identifying the clients impacted and providing status updates to the Business Impacted Creating, configuring websites and securing using NTFS permissions.
• Web Reporting, Testing the contents in QA server along with testing team.
• Windows Server Administration, Troubleshooting and DNS Requests / Configuration
• Management of Outages on the complete IT Infrastructure of the client. This involved sending out appropriate notifications, identifying the root cause, identifying the clients impacted and providing status updates to the Business Impacted

Confidential

Sr. Engineer

Responsibilities:

• Manage multi-domain network; installed domain servers, set domain user account & local policies, creating Windows, Mac & Linux file shares
• Administrating, Configuring Windows Server (local & remote), & Linux Server.
• Configuring IIS on local and remote server.
• Uploading Application and Configuring it on Remote Server IIS, .Net & SQL Server
• Configuring & Maintaining Gateway, NAT, VPN, Firewall Server ( Confidential ISA Firewall Server)
• Administrating Mail Server (Exchange and FtGate)
• Configuring & Maintaining, DNS, FTP, DHCP Server
• Creating the application .NET, PHP and database environment for developers
• Taking Backup Utilizing Veritas Backup Exec & Auto Loader (DLT)
• Configuring and Maintaining Linux Server (Apache, Lampp, FFMpeg)

Confidential

Sr. Engineer

Responsibilities:

• Managed windows domain network; installed domain servers, set domain user account.
• Managed Linux Server, Apache Server.
• Managed Kerio Mail Server on Linux Platform
• Configured & Maintained, DNS, IIS, FTP, DHCP Server
• Taking Backup using Windows Backup Tool
• Hardware troubleshooting
• Installed Windows server, clients and configured the networks for different clients
• Conducted deployments of objects and data through development, testing, replicated pre-production, and replicated production environments