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Web Infrastructure Onsite Transition Lead Resume

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Westlake, TX

SUMMARY

  • Overall 9+ yearsof IT industry experience in teh field of Client/Server Applications and Middleware Server Administration.
  • Excellent working noledge ofOperation & Production Supportwith large mission critical systems in multiple technologies and platforms includingWeb Logic, Jboss EAP, Apache http, Tomcat, Websphere MQ, Linux 6 & 7,IBM AIX,HP UX and Windows NT.
  • Extensively worked onBEA Web Logic 8i, 9i, 11g Server,Jboss EAP 4.x, 5.x, Apache http, IIS 6/7 and tomcat Serveras administrator for Server Installations, Configuration, Application components deployment, performance tuning including troubleshooting and maintenance.
  • Installed and configured Weblog Application Server 11g, Jboss EAP 5,Apache http 2.2.x and Tomcat
  • Excellent working noledge in configuring multiple Web logic domains including machines, manage servers, node managers and cluster environments.
  • Extensive experience in configuring and managing secured environments using SSL and digital certificates.
  • Configured and administered JDBC Connection pools and JMS Connection Factories and implemented other services like JNDI and SNMP
  • Extensive hands - on experience in setting up multiple clusters and implementing Load Balancing, High Availability and Failover functionality
  • Excellent working noledge in finding Memory Leaks and adjusting JVM Heap Size and Garbage
  • Collector parameters during performance monitoring and performance tuning of WebLogic server.
  • Deployed various WAR, JAR, EAR and J2EE applications on managed servers and in clustered environment using Console or auto deployment scripts in stage and production
  • Configuration of Web Logic proxy plug-in and applications on servers like Apache 2.x HTTP Server
  • Experienced in installing SSL certificates on Apache, IIS, Jboss EAP and Web logic
  • Done Performance tuning in Web logic, Apache and Linux
  • Providing fixes for all security vulnerabilities on Apache, Jboss, Tomcat and MySQL
  • Experienced in applying patches for WebLogic, Jboss, application servers, Apache HTTP server and
  • Installed and configured monitoring products like Wily Enterprise Manager, Sysedge, and Loggly Workstation and provide application monitoring and measurement using Wily Introscope.
  • Experienced in providing security to applications using Site minder, SSL and LDAP
  • Experience automating routine WebLogic administrative tasks using WLST, Shell scripting and ITPAM.
  • Experience in creating and running cronjobs for scheduled jobs.
  • Experienced as a transition lead for Web Infrastructure and successfully completed all phases of transition.
  • Installation, configuration and Administering of IIS 6 and IIS 7
  • Experienced in migrating digital commerce application from CA data center to AWS (Amazon web services) environment.
  • Upgraded IBM sterling commerce CPQ product from 9.0 to 9.2.1 on Jboss EAP5 and resolved all issues during upgrade
  • Excellent working noledge in network components like TCP/IP, Firewalls,DNS,BIG IP and Load balancers like F5,Netscalar.
  • Experienced in providing infrastructure support to Mule ESB product
  • Experienced in Linux administration and specialized in LAMP installation
  • Strong working experience in both L2, L3 Teams and providing 24/7 on call support to production on rotation basis

TECHNICAL SKILLS:

Tools: Wily: Introscope, BMC Remedy, Eclipse IDE, SQL Developer, Service-now, F5, BIG-IP, Netscalar, MQ6 & 7,Active MQ,CA Lisa, ITPAM, CA Service desk, Axway, Atlassian Wiki, Share point. Global Scape EFT Server, Git,S VN, CA Harvest

App Servers: Oracle Web logic 9.x/10/11g, Jboss EAP 4.x/5.x,Tuxedo,Websphere

Languages: Perl, Java, Bash Scripting, Python, WLST, Puppet, Chef

Web Servers: Apache, HTTP, IIS6/7, Tomcat

Operating System: Windows XP/Vista/2007/8, UNIX

Databases: Oracle 10g, SQL/PLSQL, MySQL, SQL Server

Ecommerce product: Magento EE113, Magento EE114

Service: BusMule ESB

Cloud Environments: Amazon Web Services, Rackspace

PROFESSIONAL EXPERIENCE

Web Infrastructure Onsite Transition lead

Confidential, Westlake, TX

Responsibilities:

  • Interacting and discussing with clients about project architecture and understanding support activities
  • Preparing Knowledge acquit ion, shadow support and primary support plans and reviewing with clients and higher management
  • Arranging KT sessions between offshore team and client
  • Preparing SMTD (system maintenance & Technical documentation) documentation for Web Infrastructure
  • Understanding all KT sessions and conducting play back sessions within onshore and offshore team.
  • Working with clients to understand teh process of Incident management, Change management and SLAs
  • Actively worked with various teams to setup infrastructure (laptop, VPN, VDI, etc.) for off shore team
  • Working with clients to provision access to servers, tools and portals.
  • Resolving all webserver and application server issue during shadow support and primary support
  • Sending daily updates to teh respective group about transition

Sr Middleware Administrator

Confidential, Islandia, NY

Responsibilities:

  • As part of GIS Middleware L3 team, managed infrastructure of more than 1500 servers running on Linux, Windows and AIX machines.
  • WebLogic server administration includes monitoring, supporting and troubleshooting teh application server issues.
  • Installing, configuring and troubleshooting of Jboss & Weblogic Application Server.
  • Installing and renewing of SSL certs on WebLogic, Jboss, Apache and IIS environments
  • Experience in Installing, Configuring and Administering Web Servers like Apache http server, tomcat, Oracle HTTP Servers and IIS Web sever
  • Installing rpm packages for LAMP and setting up monitoring for both OS layer and application layer
  • Experience automating routine web logic administrative tasks using WLST, Shell scripting and ITPAM.
  • Installing site minder agents and coordinating security team to apply teh policies
  • Automating deployments and service recoveries using WLST and shell scripting
  • Monitoring health check of JVMs and checking database connections and logs.
  • Troubleshooting of applications deployed on server and corrective steps in case of failures.
  • Troubleshooting Production issues, worked on resolving Application Server hang issues and high memory and CPU issues in application Servers.
  • Tuning JVM Parameters for optimizing performance.
  • Installation and configuration of Jboss EAP 5 as per application requirement.
  • Deployment of Enterprise applications on Jboss EAP and Weblogic servers and resolved all issues during deployment
  • Installation, configuration and Administering of IIS 6 and IIS 7
  • Decommission of EAR applications, JVMs, clusters.
  • Fixing all security vulnerabilities on Jboss and Apache
  • Enabling Maintenance page on webserver during scheduled/un-scheduled outages.
  • Administer Wily-Introscope for monitoring teh JVM active & hogging threads, active connections etc,.
  • Installation of SSL certificate on IHS and IIS web server.
  • Opening PMR with Oracle/IBM for any assistance required related to Product.
  • Worked for Production & non-prod environment Support for Weblogic & WebSphere Application Server and Web Server issues.
  • Administer Wily-Introscope for monitoring teh JVM active & hogging threads, active connections etc,.
  • Automating deployments and service recoveries using shell scripts and ITPAM tool
  • Extensive use of teh Change Control tool like Nimsoft service desk for change records, incident management and root cause of severity issues in production and development environment.
  • .Providing 24/7 on call support to teh applications

Confidential

Sr Weblogic Administrator

Responsible

  • Installation, Configuration and Administration of Weblogic 9x, 10x versions on AIX and Linux platform.
  • Trouble shooting errors both Application & JVM also analyzed heap and core plus error logs - configured tuned JVM for optimum performance.
  • Created and managed data source and database connection pools.
  • Involved in performance tuning of Application Server, Web Container and database connection pool.
  • Coordination between Application Support Team, Testing team, Database Team for successful application release in Production Live environment.
  • Responsible for deploying enterprise applications from Admin console and enabling security using LDAP for admin console and application components on AIX.
  • Installs, maintains, and administers TIBCO server environments primarily in UNIX environments
  • Configured Clusters and Instances for improved availability and failover capability.
  • Prepare/Review and Monitor Status of servers on daily basis.
  • Team co-ordination in handing over teh shift and Knowledge Sharing
  • Handling teh incidents and change requests raised by teh application teams related to middleware
  • Weblogic server administration includes monitoring, supporting and troubleshooting teh application server issues.
  • Analyzing teh alerts from Introscope, Sitescope and other monitoring tools to provide 100% availability of teh environment
  • Regular housekeeping of filesystem in weblogic application server.
  • Coordinated with Oracle support for issues related to new weblogic portal environment and documented teh solution
  • Involved in Business Objects report migrations and troubleshooting teh report issues
  • Handling teh incidents and change requests raised by teh application teams related to middleware
  • Analysing teh alerts from Introscope, Sitescope and other monitoring tools to provide 100% availability of teh environment
  • Coordinated with Oracle support for issues related to new weblogic portal environment and documented teh solution

Confidential

Web logic Administrator

Responsibilities:

  • Installation, Configuration and Administration of Weblogic 9x, 10x versions on AIX and Linux platform.
  • Trouble shooting errors both Application & JVM also analyzed heap and core plus error logs - configured tuned JVM for optimum performance.
  • Created and managed data source and database connection pools.
  • Involved in performance tuning of Application Server, Web Container and database connection pool.
  • Coordination between Application Support Team, Testing team, Database Team for successful application release in Production Live environment.
  • Responsible for deploying enterprise applications from Admin console and enabling security using LDAP for admin console and application components on AIX.
  • Configured Clusters and Instances for improved availability and failover capability.
  • Prepare/Review and Monitor Status of servers on daily basis.
  • Team co-ordination in handing over teh shift and Knowledge Sharing
  • Handling teh incidents and change requests raised by teh application teams related to middleware
  • Weblogic server administration includes monitoring, supporting and troubleshooting teh application server issues.
  • Regular housekeeping of filesystem in weblogic application server
  • Application deployment in all environments like Weblogic 8.1/ 9 versions.
  • Handling teh incidents and change requests raised by teh application teams related to middleware
  • Documented teh issues and solution provided for future reference for teh team members.

Confidential

Weblogic Administrator

Responsible for:

  • Installation, Configuration and Administration of Weblogic 8x, 9x versions on HP UX and Linux platform.
  • Trouble shooting errors both Application & JVM also analyzed heap and core plus error logs - configured tuned JVM for optimum performance.
  • Created and managed data source and database connection pools.
  • Involved in performance tuning of Application Server, Web Container and database connection pool.
  • Coordination between Application Support Team, Testing team, Database Team for successful application release in Production Live environment.
  • Responsible for deploying enterprise applications from Admin console and enabling security using LDAP for admin console and application components on AIX.
  • Configured Clusters and Instances for improved availability and failover capability.
  • Prepare/Review and Monitor Status of servers on daily basis.
  • Team co-ordination in handing over teh shift and Knowledge Sharing
  • Handling teh incidents and change requests raised by teh application teams related to middleware
  • Weblogic server administration includes monitoring, supporting and troubleshooting teh application server issues.
  • Regular housekeeping of file system in weblogic application server
  • Application deployment in all environments like Weblogic 8.1/ 9 versions.
  • Handling teh incidents and change requests raised by teh application teams related to middleware
  • Documented teh issues and solution provided for future reference for teh team members.

Confidential

System Analyst

Responsibilities:

  • Monitoring teh Services (application servers) for critical applications.
  • Performing Health Check on Applications via Monitoring tools and involving in DR activities, Joining Bridge call for teh same.
  • Working on Critical Changes as per teh Scheduled Window and approvals.
  • Installing, configuring and Application components deployments in Websphere/Weblogic/JBoss environments
  • Monitor, troubleshoot, triage and escalate production issues to meet 99.9% SLAs
  • Monitoring of over 1000+ Unix/Linux/Microsoft based server infrastructure for system, process, application and network failures and events using standard SBSS, GSLB, F5, Toad, Web Factory, Putty, Wily, BMC Remedy, Jira, Nagios, Spectrum, Eclipse, CVSand other monitoring agents and tools.
  • Provide SME T2 support for applications such as CDN, DVC etc.
  • Troubleshoot, fix and escalate issues to engineering teams based on methods & procedures. Responsible for implementing deployments and change reviews.
  • Monitoring error logs, fixing problems and tuning parameters in Websphere/Weblogic/JBoss environments
  • Troubleshooting critical Production issues by tracking teh application URLs.
  • Analyze teh issue after detailed troubleshooting of teh alert and make sure dat teh issues are fixed & teh alerts are cleared as per SLA
  • Automate teh repetitive task using shell script
  • Creating Documentation such as run books, SOPs, Hardware/Software specification using Microsoft Office product such as PowerPoint and Word
  • TEMPEffective work in a fast paced demanding environment ensuring teh 24x7 uptime of teh application
  • Good working noledge on monitoring and troubleshooting.

Confidential

Application Engineer

Responsibilities:

  • Monitoring teh Services (application servers) for critical applications.
  • Performing Health Check on Applications via Monitoring tools and involving in DR activities, Joining Bridge call for teh same.
  • Working on Critical Changes as per teh Scheduled Window and approvals.
  • Providing L1 Support on Cloud Computing technology, Troubleshooting and resolving issues in Citrix cloud environment Work with customer to fix issues with VMs, Network and Storage related issues in Citrix Cloud platform.
  • Installing, configuring and Application components deployments in Websphere/Weblogic/JBoss environments
  • Monitor, troubleshoot, triage and escalate production issues to meet 99.9% SLAs
  • Monitoring of over 700+ Unix/Linux/Microsoft based server infrastructure for system, process, application and network failures and events using standard SBSS, GSLB, F5, Toad, Web Factory, Putty, Wily, BMC Remedy, Jira, Nagios, Spectrum, Eclipse, CVSand other monitoring agents and tools.
  • Provide SME T2 support for applications such as CDN, DVC etc.
  • Troubleshoot, fix and escalate issues to engineering teams based on methods & procedures.Responsible for implementing deployments and change reviews.
  • Monitoring error logs, fixing problems and tuning parameters in Websphere/Weblogic/JBoss environments
  • Troubleshooting critical Production issues by tracking teh application URLs.
  • Analyze teh issue after detailed troubleshooting of teh alert and make sure dat teh issues are fixed & teh alerts are cleared as per SLA
  • Automate teh repetitive task using shell script
  • Creating Documentation such as run books, SOPs, Hardware/Software specification using Microsoft Office product such as PowerPoint and Word
  • TEMPEffective work in a fast paced demanding environment ensuring teh 24x7 uptime of teh application
  • Good working noledge on monitoring and troubleshooting.

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