Techno-Functional Consultant Resume

SUMMARY

A demonstrated 6+ years of experience in teh domain of Microsoft Dynamics 365 Techno - functional Consultancy and Development.
I have led multiple end-end implementations of Microsoft Dynamics CRM in teh Banking, Insurance, Medical and other industry.
I have expertise in teh Power Platform Sales, Customer Service, Field Services, CRM Portals, Project Service Automation and Marketing Module.

TECHNICAL SKILLS

Microsoft Power Platform
Microsoft FlowsMicrosoft Power Apps (Canvas & Model Driven)
Microsoft Power Portals
Microsoft Dynamics CRM 365
Custom Workflows and plugins development using C#
Different Applications integration using web services/api’s and windows services
Data Integrations/Migrations using SSIS
Reporting on teh Microsoft Dynamics CRM data using SSRS and Power BI
Customization and Extensions using Power Automate / MS Flow, JavaScript, jQuery, HTML, CSS, Web API, REST API
Business Intelligence (SSRS, SSIS, Power BI)
Reports and Dashboards (SSRS, Power BI)

PROFESSIONAL EXPERIENCE

Techno-Functional Consultant

Confidential

Responsibilities:

Project end-to-end customization, deployment and support Design, implement and maintain Dynamic 354 and XRM solutions Requirement Gathering and Business Analysis
Participate in Demos and POCs preparations. Microsoft Dynamics CRM Server Installation, configuration Email Router & Reporting Server configuration
Install, configure and maintain Microsoft Software Add-ins and third party tools
Conduct Training and Knowledge Transfer Session.
Train and provide business noledge to team members
Task Management, assigning to team and collaboration wif other teams (QA, Client Team)
Requirements gathering, Demo’s
Communicate wifin team to provide a better understanding of teh requirements so thatend users and technical team could refer to teh same agreed business definitions
Team management and ensuring timely deliverance of task by team to end users

CRM Consultant

Confidential

Responsibilities:

Customization and Extensions using JavaScript, jQuery, HTML, CSS, Web API, SDK Soap, REST API
Custom Workflows and plugins development using C#
SharePoint Integration wif Dynamics 365
Data Integrations/Migrations: From MSCRM one instance to another instance, SharePoint, Flat files, Excel sheets into Microsoft Dynamics CRM using SSIS
Reporting on teh Microsoft Dynamics CRM data using SSRS and Power BI

Senior Software Engineer

Confidential

Responsibilities:

C#, SQL Server 2005/08, SharePoint 2010, MS Dynamics CRM, SSRS Reports, MVC 3,4, WCF, Web Services, Web API.
Customization in MS CRM 2011/2013 (Ribbons, Site Maps, Entity, Forms, Attributes)
Development of CRM (XRM model of JS, OData call through JS, Fetch XML, Query Expression, Plugins, Workflows, Dialogs)
Outlook Integration Wif CRM
SSRS Reports ( SQL & Fetched)
WCF Web service to be called from CRM Plugi