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It Technician Resume

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SUMMARY

  • Professional programmer wif 10+ years' experience.
  • Willing to learn new languages and skills.
  • Proven record of creating and managing ad - hoc programs and data feeds.
  • Exceptional communication skills in team environments.

PROFESSIONAL EXPERIENCE

IT Technician

Confidential

Responsibilities:

  • Fixed or replaced non-working hardware over the phone.
  • Created recycling program for computer parts.
  • Created email accounts.
  • Built PCs to company specs.
  • Moved user data from PC to PC as needed.
  • Coached all customers to use company software to create individual websites.
  • Coached all customers to use company software to create auctions on eBay.
  • Available on-line at all times to answer individual questions on software.

Confidential - Salt Lake City, UT

Promoted from Programmer me to Programmer II

Responsibilities:

  • Ported user data from COBOL and SQL databases
  • Maintained real-time data feeds to customers
  • Made changes to internal software
  • Completed projects on time

Applications Programmer ITrans

Confidential

Responsibilities:

  • Created Insurance claims package
  • Wrote all 3 claim formats dat all insurance companies use
  • Updated all 3 formats yearly
  • Wrote validation program dat validated files going to Medicare

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