SERVICENOW DEVELOPER Resume Ohio Columbus - Hire IT People

SUMMARY

Experience in ServiceNow development and operations.
Experience in Customization of ServiceNow Homepages
Building ServiceNow applications.
Experience in installation and configuration of different modules of service - Now
Experience in Javascript and integration.
Creates Workflows activities and approval.
Performing Configuration task including client scripts, business rules and UI policies.
2+ Years of experience on implementing end-to-end Service Catalog, Incident Management, Configuration & Asset Management, Change Management, Process Management and Release Management.
ServiceNow experience in Implementation, design, development, documentation, deployment, and post- production support.
Design and engineer solutions leveraging all appropriate components offered by ServiceNow to answer the needs for business workflows.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

SERVICENOW DEVELOPER

Confidential, Ohio Columbus

Responsibilities:

Upgraded from Helsinki to Kingston.
Created Email templates and Email Notifications.
Implement ServiceNow customization including, but not limited to UI policies, Client Scripts, Business Rules, workflow administration, report setup, and data imports and exports.
Execute update set migrations between environment.
Aided development team as needed.
Promote installation of ServiceNow.
Demand and supervise clone, updates and upgrade.
Using different instances to export and import data.
Configure and update service portal.
Integration experience such as LDAPS/ACTIVE DIRECTORY
Developed Service catalogs by creating new catalog items.
Configure and Managing tables per client Requirement.
Managed technical specifications and functions for various ServiceNow modules. develop various ServiceNow applications and modules. build reports and scheduling the reports.
Involved in ServiceNow instance upgrade activities.
Created workflows using ServiceNow workflow editor.
Understands technical and functional design requirements for ServiceNow.
Experience in glide script.

SERVICENOW DEVELOPER/ADMINISTRATOR

Confidential, MELBOURNE, FLORIDA

Responsibilities:

Working on Tickets assigned related to Discovery & CMDB.
I monitored application performance.
Built and managed MID servers. conducted security configurations.
Organized production and non-production of cloud instances.
Full support of ServiceNow installation, set-up and testing.
Upgraded from Helsinki and Istanbul to Jakarta.
Worked with the team to monitor applications performance. design instances to operate import and export of data. managed to upgrade instances on premises and apply necessary patches. build homepages, build reports and gauges. developed workflows for catalog items for ordering through service portal.
Development of service portal.
Implement ServiceNow customization including, but not limited to, Client Scripts, UI policies, UI Actions, Script Includes, Business Rules, workflow administration, report setup, and data imports and exports.
ServiceNow Platform Administration.
Deliver ServiceNow configuration and enhancement requests
Implement and manage Incident, Problem, Knowledge, 4 Custom Applications, Self Service Portal / Service Catalog, Change, Configuration (CMDB), Asset Management, LDAP/Active Directory integration, scheduled imports and reports
Imported configuration items CI} from third party applications using update set.

Confidential, NASHVILLE, TN

EMR SPECIALIST/ANALYST

Responsibilities:

Effectively and efficiently assisted front desk, nurses and physicians with patient care documentation based on their set workflow in the Vanderbilt clinic.
Help front desk with creating new patient record, check in/out, adding/modifying patient coverage and guarantor, reconciling cash drawer at the end of shift.
Help nurses with documenting patient vital, allergies, history, chief complaint, adding and modifying patient medications, telephone calls encounters, managing in basket, navigating through result review, chart review, order review, discharge documentation, AVS etc.
Help physicians with office visit documentation, placing order, notes, creating and modifying smart phrase, managing in basket, navigating through result review, chart review, order review, sending communications etc.
Help nurses in the doctor’s office tower to navigate through their telephone encounters and help front desk book appointment for patients and making sure they are ready to be seen by the physicians.