Instructional Designer Resume Alpharetta, GA - Hire IT People

SUMMARY:

Possess a solid foundation in classroom facilitation, curriculum/instructional design, needs assessments and program management. Skills acquired from the learning and development space are transferable to solve organizational objectives by analyzing requirements; designing project deliverables; recommending system controls and protocols. Additionally, able to build and foster client relationships both internally and externally to deploy and implement viable solutions.

CORE COMPETENCIES:

Articulate 360Microsoft Office/G - SuiteDetail/Results Oriented

DesigningAnalyzingLeadership

Customer ServiceProblem SolvingFacilitation

CIVILIAN EXPERIENCE:

Confidential, Alpharetta, GA

Instructional Designer

Responsibilities:

Projects included release updates, new initiatives and product launches.
Created blended learning curriculum for Google Assistant on Hum
Provided voice over services for a Salesforce e-learning project.

Confidential, Sandy Springs, GA

Instructional Designer/Training Specialist

Responsibilities:

Served as an all-inclusive training professional in the areas of course design, delivery and administration.
Served as lead trainer on the re-design and implementation of tire & wheel new hire curriculum.
Co-facilitated and coach new hires in tire & wheel, GAP, and cancellations call center.
Developed, design and facilitate refresher training for online inspections and cancellations team.
Collaborated on the re-design of SharePoint

Confidential, New Brunswick, NJ

Training Coordinator (Instructor)

Responsibilities:

Analyzed core competencies to identify critical concepts for reinforcement from an 8-day supervisory workshop.
Designed, developed, and implemented a successful three-part coaching series for managers and supervisors.

Confidential, Staten Island, NY

End User Trainer

Responsibilities:

Assisted clients in understanding the money and time saving features and functions of newly installed imaging equipment.
Consulted with clients to uncover additional opportunities for further product placement.

Confidential, Jamesburg, NJ

Senior Field Instructor

Responsibilities:

Supported nationwide network of imaging equipment dealerships through training workshops.
Disseminated product information via instructor-led and online training platforms to new and tenured sales professionals.
Led preparatory training for Certified Document Imaging Architech (CDIA+) certification resulting in an 85% pass rate for first time exam takers.
Co-facilitated six-week Sales Foundation curriculum for newly hired account executives introducing fundamentals of the sales process, company policies, and product information in order to minimize turnover.

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Instructional Designer Resume

Alpharetta, GA

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