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It Director Resume Profile

Summary

  • 20 years of experience within Information Technology with a focus on IT business operations, software development, leadership, and project management.
  • Strong technical leadership, ITIL Framework and PMP Certified, and an operations background within a healthcare business setting.
  • Successful in meeting new challenges and finding solutions to meet customer expectations.
  • Proven background in web programming with CSS, HTML, ASP-Active Server Pages, ASP.NET, PHP, Microsoft SharePoint 2003-2010, MS SQL Server, ServiceNow, and other web-based technologies.
  • Above average verbal, written, presentation, problem solving, and analytical abilities.

Areas of Expertise

  • l Customer Service
  • l Operations Management
  • l Project Management
  • l Risk Management
  • l Strategic Planning
  • l Technical Writing
  • l Business Case Strategies
  • l Resource Management
  • l Change Management
  • l Web Programming
  • l MS SQL Programming
  • l Graphic Design

Professional Experience

Confidential

Web Applications Developer III Team Lead ,

Manage all Regional and Enterprise application design, development, and implementation of strategic web, mobile, and Windows based solutions at an Enterprise organizational level. This includes managing customer expectations, methodology, design, specifications, programming, delivery, monitoring, and support standards. Serve as Team Lead with strategic planning activities and research related to developing and supporting customer solutions, providing team direction, and team work assignments. Manage server administration of MS TFS 2013, MS IIS 7.5, and MS SharePoint 2003-2010 production and development servers.

Technologies Used: ASP.NET, MVC, Visual Studio 2008-2013, MS TFS 2008-2013, MS SQL 2005-2012, MS IIS 6-7.5, MS SharePoint 2003-2010, Adobe CS5-6, MEDITECH 5.4-5.6, ServiceNow, C .NET, VB.NET, ASP, ADO.NET, AJAX, JSON, JQUERY, CSS, HTML, JavaScript, VBScript, XML

Senior Project Manager, Confidential

Managed CHRISTUS technical and web-based projects for the Project Management Office by determining user requirements and demands, establishing work priorities, resource plans, statement of work, and directing and monitoring all technical project work. Support all IT related business planning requirements including, budgeting, scheduling, and workload planning of IT resources. Maintained project issues and prepared reports to IT management and local steering teams on progress of critical path items, timelines, and milestones. Managed server administration of MS IIS 6 and MS SharePoint 2003 production and development servers.

Technologies Used: INNOTAS, MS Project 2007-2010, ASP.NET, MVC, Visual Studio 2008-2012, MS TFS 2008, MS SQL 2005-2012, MS IIS 6-7.5, MS SharePoint 2003-2010, Adobe Photoshop 7, MEDITECH 5.4-.5.6, ServiceNow, C .NET, VB.NET, ASP, ADO.NET, AJAX, CSS, HTML, JavaScript, VBScript, XML

Regional Operations Manager,

Confidential

Responsible for the Information Management vision and strategy as defined by the Office of the CIO assisted with routine operation and delivery of information systems and processes related to local Windows, mobile, and web-based applications, field support, and customer relations. Managed budgets and vendor contracts, to deliver high quality, cost effective solutions to all levels of users while supporting the business goals and objectives for the IT Department and the CHRISTUS organization. Ensured that change management processes were established and followed by all teams. Managed the technical areas that align with other IT and corporate business units and assisted with the development of various corporate business initiatives.

Technologies Used: MS Project 2007, ASP.NET, Visual Studio 2008, MS VSS 5, MS SQL 2008, MS IIS 6, MS SharePoint 2003, MEDITECH 5.5, Adobe Photoshop 7, ServiceNow, C .NET, VB.NET, ASP, ADO.NET, AJAX, CSS, HTML, JavaScript, VBScript, XML

Confidential

IT Director/Senior Web Application Programmer,

Managed the planning, analysis, design, development, testing, implementation, documentation, and maintenance of all CHRISTUS Information Technology systems for McKenna Health System as defined by the CEO and CFO. Served as liaison between department, technical support teams, and organizational customer base. Managed server administration of MS VSS 5, MS SQL 2000, and MS ISS 6 production and development servers. Served as the Senior Web Application Programmer providing organizational strategies for developing, implementing, and supporting Windows, mobile, and web-based applications for the organization. To include: McKenna Web Portal, McKenna Access, McKenna Events Center, McKenna Children's Museum, and the McKenna home page.

Technologies Used: ASP.NET, Visual Studio 2008, MS VSS 5, MS SQL 2008, MS IIS 6, MS SharePoint 2003, CPSI, HP Service Center, C .NET, VB.NET, ASP, ADO.NET, PHP, AJAX, CSS, HTML, JavaScript, VBScript, XML

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