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Computer System Analyst Resume

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Washington, DC


  • Business System Analyst wif 7 years of experience in IT and software projects in web/windows application environments
  • Experience in all the phases of System Development Life Cycle (SDLC) - Analysis, Design, Development, Testing and Documentation of software applications
  • Involved in various projects including Health-IT and Web Interface Designing / Development domains
  • Experience in interacting wif various stakeholders to gather the system requirements for different projects and develop Business Requirement Documents
  • Participated extensively in Business Analysis involving Requirement Gathering, Requirements Elicitation, Requirements Analysis and Documentation
  • Conducted Joint Application Development (JAD) sessions and interviewed Subject Matter Experts (SME’s), asking detailed functionality aspects of business process and carefully updated the information to the requirements in an easily understandable format
  • Experience in writing and analyzing Business Requirements Documents (BRD), Functional Requirement Documents (FRD), User Guides and propose changes as per various internal and external requirements gatheird for process improvement
  • Proficient at creating use cases, sequence diagrams, collaboration diagrams, activity diagrams, class diagrams, process flows & work-flows using UML tools such as MS Visio, Rational Rose, and Requirement Management tools such as Rational RequisitePro
  • Experience wif MS Project 2000/2007 and involved in project planning
  • Experience wif healthcare systems, data exchange formats and a knowledge of Continuity of Care Documents (CCD)
  • Experience wif Manual testing as well as Automated software testing tools like NUnit, Winrunner7.0 and used Quality Center and IBM Clear Quest tools to track bugs
  • Hands on experience writing Test Scenarios and Test Cases for manual and automated testing
  • Excellent experience in all the phases of creating layouts for new web sites as well as designing graphical user interfaces using Adobe Suite tools like Photoshop, Fireworks etc
  • Experience in writing SQL queries wif databases IBM DB2 and SQL Server 2000/2005


Business Analysis: MS Visio, IBM Rational Clear Quest, MS Project 2007

Methodologies: Agile, Scrum, RUP, Waterfall, RAD

Healthcare Technologies: NHIN, HITSP, CCD, MEGAHIT, CONNECT Gateway

Testing Tools: Manual, NUNIT, WinRunner, QTP, Quality Center

XML Related: XML, XSLT, XPath, XQuery

Languages: C#, C, C++, SQL, Perl, Php

Web Technologies: HTML, XML, ASP.NET, ADO.NET, AJAX, CSS, JavaScript

Design Tools: Photoshop CS2, Fireworks, Picasa 3, Flash, Dreamweaver

RDBMS: IBM DB2, SQL Server 2005/2008, Oracle 9i/10g

Operating System: Windows XP, Windows 95/98/NT/2000, MS-DOS, UNIX

Reporting Tools: SQL Server Reporting Services



Computer System Analyst

Environment: HL7, HITSP, XML, Quality Center, NHIN, HITMER, IBM DB2, SQL, MS Excel, MS Word


  • Worked on AGILE methodology using every day SCRUM meetings involving the entire team
  • Participated in NHIN participants on boarding process for Health IT project for 15 stakeholder partners of SSA
  • Involved in weekly status meetings wif SSA to discuss the progress of the project and keep track of managerial level communications regarding the project between SSA and other 15 stakeholders
  • Documented meeting minutes and communicated those to the team
  • Responsible for creating Test plan and Test cases for HL7 CCD testing for Social Security Administrations
  • Involved in the manual testing of XML CCD (Continuity of Care Document) as per the C32 and C83 specifications defined by the HITSP
  • Managed the Defect tracking process, this included prioritizing bugs, assigning bugs, and verifying bug-fixes, using Quality Center
  • Documented Test reports in Excel sheets and escalated the results regarding test execution reports, defect reports and bug reports to the respective NHIN participants
  • Responsible for gathering requirements for building HITMER rendering tool, which is used to analyze HITSP C32 compliance of CCD
  • Involved in occasional meetings wif HITMER development team to discuss the rendering defects of the tool for various participant CCDs
  • Used SOAPUI to test the connectivity between the SSA participant and the NHIN Connect Gateway
  • Involved in Connectivity and End-to-End Interoperability Testing between the SSA and the NHIN Participants
  • Created Test Plan for the Interoperability Testing, covering the Patient Discovery (PD), Query for Document (QD) and Retrieve Document (RD) web services
  • Worked extensively on IBM DB2 database using SQL to gather information about the patients and provided the information to SSA in order to create the Verification CCDs
  • Responsible for facility research of NHIN Participant against the existing Structured Data Repository (SDR) of Social Security Administrations Disability Claim


Senior Programmer Analyst

Environment:Macromedia Dreamweaver, Adobe Photoshop CS4, Adobe Fireworks CS4, Adobe Flash CS3, Cold Fusion 8, NUNIT, WINRUNNER, HTML, CSS


  • Worked as a business analyst for Marketing and Communications Department and a web master for various departments of Confidential
  • Worked closely wif clients to understand the department requirements and hence designed, developed and deployed web pages for the web sites
  • Revamped web sites for many departments including Biochemistry Department, GW Cancer Institute, etc
  • Led a team of web designers to handle multiple projects simultaneously
  • Used MS Visio to create diagrammatic representations for various applications and illustrated their dependencies
  • Created SRS and BRD documents for various departmental applications and designed layouts of web pages to incorporate the applications
  • Managed Requirement changes using Traceability Matrix and initiated GAP analysis before start of each project
  • Interactively worked wif a web development team to discuss the requirements for development of various web applications for different departments
  • Tested web application wif NUNIT for unit testing and involved in developing scripts to test GUI interfaces using WINRUNNER
  • Maintained bug tracking and fixing the assigned bugs using IBM Rational Clear Quest tool.
  • Involved in hosting JAD sessions wif the end users of the system and demonstrated the functioning of web applications
  • Used HTML and CSS for building web applications along wif web designing tools including Macromedia Dreamweaver and Adobe Photoshop
  • Planed new web site designs and create new web site as per client requirements
  • Responsible for creating weekly newsletter for the GWU Medical Center Marketing and Communications Department
  • Involved as a member of User Interface Designer team to revamp the old Confidential web site to the new one
  • Responsible for getting feedbacks from the clients and manage tasks in order to meet deadlines

Confidential, Washington DC

Perl Scripter / Business System Analyst

Environment:Perl Express, Microsoft Visual Studio, Python Body Extractor, WinRunner, AJAX


  • Responsible for writing Perl Scripts at Georgetown University
  • Designed and developed Perl Scripts for data collection from internet
  • Responsible to perform testing on the broken scripts
  • Performed data extraction on the news websites to collect the latest news and articles
  • Written scripts to capture news articles from Web-Normal, Href-Loops, Portals, and RSS websites
  • Used Python Body Extractor to capture articles from Portal websites
  • Worked wif business analysts to gather requirements using AGILE methodology.
  • Facilitated Joint Application Development (JAD) Sessions for communicating and managing expectations and attended Net Meetings.
  • Designed ISIS Dashboard interface for the scripters using web designing tools
  • Used WINRUNNER 7.0 tool to test the graphical user interfaces created
  • Created Process Work Flows, Detailed Functional Requirement (DFR), and responsible for preparing Software Requirement Specifications (SRS) and General User Requirement (GUR)
  • Performed validations in various web pages of the application in order to maintain a consistent input of data to the database
  • Participated in implementing test case scenarios and reporting bugs to the development team
  • Performed manual testing for dashboard applications and documented bug reports to check quality metrics for the application
  • Used AJAX to make the webpage user friendly by creating popup descriptions for the various scripting template fields

Confidential, Washington DC

Software Engineer

Environment:MS Visual Studio 2005, Microsoft Visual SourceSafe 2005, SQL Server Reporting Services, ASP.Net Framework 2.0, C#.Net, ADO.NET, HTML, AJAX, JavaScript, Dreamweaver MX, MS SQL Server 2005


  • Responsible for gathering requirements along wif my Team Lead
  • Created Graphical User Interfaces using ASP.net and GUI tools like Dreamweaver, Photoshop
  • Designed layouts of the forms usingHTMLandCSS
  • Developed code to store the data inserted by the doctors into XML file
  • Wrote .net complaint code using C#, ASP.NET, JavaScript, XML using MS Visual Studio 2005
  • Created Webservices and used XPath and XQuery to extract information from the XML files and store in database
  • Used XSLT to transform the XML documents into required format for the Statistic Analyst team
  • Developed code in TSQL in order to meet database requirements
  • Worked on AJAX to populate the controls on forms for the doctors
  • Used SQL Server Reporting Services SSRS to generate reports in matrix format
  • Participated in Code Reviews and ensured dat the code written by me complied wif the company standards and policies
  • Unit tested the application using NUnit

Confidential, Washington DC

Web Designer

Environment: Macromedia Dreamweaver, Adobe Photoshop, Adobe Fireworks, Adobe Flash CS2


  • Worked closely wif clients to understand the business requirements and hence designed, developed and deployed dynamics web pages
  • Used Html for building web applications along wif web designing tools including Macromedia Dreamweaver and Adobe Photoshop
  • Made extensive use of CSS for some web designing tickets
  • Involved in PHP coding for some websites
  • Created newsletters for various occasions and dispatched those to client s mailing lists
  • Worked individually as well as a part of the team on ongoing projects


Web Application Engineer

Environment: ASP.NET, C#, MS Visio, BRD, Quality Center, Solution Design Methodology


  • Participated in new employee training dat involved Business Analysis trends and Object Oriented Approaches using ASP.NET platform
  • Involved in gathering information from the Asset Management Committee and converted the information obtained to the Business Requirements Documents BRD
  • Developed Business Use Cases from Business Requirements
  • Documented Business Requirements for As Is & To Be Business Processes
  • Developed Business Process Flow Diagrams using MS Visio
  • Worked creating presentation layouts for bi-weekly progress meetings
  • Developed web application interfaces wif ASP.NET using C# language to populate the asset inventory of Tecnimont ICB
  • Designed and Documented Business Process Model for Solution Design Methodology
  • Attended JAD sessions and Test meetings to discuss and resolve issues and change requests
  • Developed Summary Reports for Resource Management & Utilization Management
  • Used Quality Center to execute the test plan, track execution against the plan during testing and manage defects from inception to resolution
  • Involved in creating test logs, test summary reports using Quality Center, and send them to developers
  • Involved in Configuration Management, Requirement management and analysis
  • Provide technical and procedural support for User Acceptance Testing (UAT)

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