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Websphere Support Engineer Resume

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Warren, NJ

SUMMARY:

  • 8 years of experience in IT experience in the areas of infrastructure planning, design, implementation, support and user for various intranet/internet applications, and 5 plus years of extensive experience in IBM WebSphere administration and middleware.
  • Extensive experience in installation, configuration and maintenance of WPS, 6.1/7.0 and WAS 7.0/6.1, 6.0, 5.1, and 5.0 in clustered and non - clustered environments on AIX, Solaris, UNIX, Linux, HP-UX and WINDOWS 2000/2003 platforms,
  • Experience in Installation, Configuration and Administration of, Apache v2.0,Tomcat Application Server v 5.5/6.0
  • Experience in Installation, Configuration and Administration of, JBoss Application Server On Red hat Linux 4.0
  • Strong technical knowledge includes WebSphere Application server implementation, fail-over support, workload management (WLM) using horizontal scaling and vertical scaling and performance tuning, Web server setup, complex secure sockets layer (SSL) configuration on IBM HTTP Server 1.3.x/2.x/6.x and Apache Servers.
  • Experience in deployment of J2EE application Archives (war, ear) on WebSphere Application Servers.
  • Experience in distributed systems using the J2EE Technologies for various services and integrated with WebSphere.
  • Proficient in using Tivoli performance viewer,Wily IntroScope, HP Openview and BMC patrol,
  • Experience with monitoring the JVM performance by WebSphere Heap Size, garbage collection, JDBC Pools, periodic testing and support of Web Environments with respect to High Availability and Disaster Recovery.
  • Extensive knowledge of J2EE Architecture (JSP, EJB, JDBC, JNDI, JMS, Servlets, RMI, JavaScript, JACL, XML)
  • Experience in applying patches and plug-ins for WebSphere Application Server and Dmgr,
  • Experience in migrating WAS from v5.0 to 6.0, 5.1 to 6.1, 6.0 to 7.0,
  • Experience in opening PMR with IBM to resolve the critical problems,
  • Well experienced in installing and integrating of IBM HTTP Server 1.3.x/2.x/6.0, IIS, iPlanet 5.x/6.1, Apache v1.3.x/2.0.x, LDAP, DB2UDB v8.0.x/8.5, Oracle 9i with IBM WebSphere Application server on various platforms.
  • Excellent Troubleshooting and analytical skills,
  • Experience in working with LDAP server and SSL,
  • Experience in working with Akamai, F5 Big-Ip load balancer teams
  • Good working experience in all the UNIX flavors like, AIX, Solaris, Red Hat Linux SUSE Linux, HP-UNIX, etc,
  • Good knowledge in IP Networking, DNS, TCP/IP, DHCP, Telnet,
  • Experience in working with IBM WebSphere MQ team,
  • Good experience in creating JDBC Providers and Data Sources like Oracle, DB2 UDB, MySQL,
  • Good knowledge in firewalls like SSL/TLS encryption IPS, VPN, and SSH Tunnels,
  • Good knowledge in 2, 3, N-tier Applications,
  • Good knowledge in WebSphere Process Server,
  • Good knowledge in WebSphere hardware capacity planning as per the environment,
  • Excellent client relation skills and the drive to complete tasks effectively and efficiently where customer services and technical skills are demanded as well as the ability to communicate effectively with all levels of management and the client community.

TECHNICAL SKILLS:

Software: IBM WebSphere Application Server v 5.0/5.1/6.0/6.1/7.0, IBM MQ 6.x, WebSphere Process Server V6.0/6.1, WebSphere Portal Server 6.1, Tomcat application Server v5.5/6.0, JBoss, Geronimo,:

Hardware/OS: UNIX, IBM AIX, Sun Solaris, Red Hat Linux, SUSE Linux, HP-UX Windows NT/2000

Web Servers: Apache, I planet, IIS, IHS, lighttpdLanguages: JAVA, C, C++, SQL, COBOL, PL/SQL, VB, HTML, XML, ASP, Ant, Shell Scripting, Java Script, DHTML, Applets, J2EE 1.2/1.3, JDBC, JMS, JNDI, Servlets.

Databases: DB2, Oracle 9i/8i/8/7.x, SQL Server 2000, MySQL, MS Access 97/2000

Networking: TCP/IP, DNS, HTTP, LDAP, SMTP, VPN, SSH, SSL, Ethernet, DHCP, Firewalls, DMZ, Load

Tools: MS OFFICE (Word, Excel), MS Visio, Dream weaver MX, Flash MX, Adobe Photoshop

PROFESSIONAL EXPERIENCE:

Confidential, Warren, NJ

WebSphere Support Engineer

Responsibilities:

  • Installed, Configured and Managed IBM WebSphere Application Server 6.1/7.0 on SUSE Linux v11, Red Hat Linux Platform, Windows (Cluster and non Cluster Environment).
  • Installed IHS and Apache Web Server and Configure http, https on SUSE Linux v11,
  • Installed configure and Managed Tomcat Application Server 6.0 on SUSE Linux v11,
  • Installed, configured and Managed WebSphere Process Server on v7.0 SUSE Linux 11,
  • Generated Plug-in file in DMGR and configured with Web Server Plug-in file,
  • Applied Fix-packs for WAS v7, 7.0.0.7 and 7.0.013 for DMGR and Nodes,
  • Installed manually different types of applications and ran the Jython scripts in WAS v6 to deploy in house applications (EAR,WAR and SAR),
  • Involved in installing different types of third party applications manually on WebSphere Application Server v7.0 like EMC xPression, xResponse, xRevise, xPressForms(EMC Doc Sci), HP Service Center, etc.,
  • Involved in using automation tool IBM Buildforge Console to migrate application from WAS v6 to WAS v7,
  • Created JDBC Providers using Type 2 &Type 4 drivers for DB2 and Oracle 10.2 &11,
  • Involved in creating DB2, Oracle data sources on WAS v6 at Cell level and WAS v7 at cluster level, and reset the J2C user ID and Passwords,
  • Created JMS Providers, MQ connection factories, MQ queue destinations, Listener Ports and Activation Spec for WAS v6 and WASv7,
  • Involved in configuring WebSphere variable and Shared libraries,
  • Implemented Horizontal and vertical scaling and created cluster member for the Workload-Management,
  • Involved Monitoring the Health of applications using Wily Introscope v8.2,
  • Analyzed the heap size for the JVM with help of developers according their application,
  • Involved in monitoring the JVM performance by WebSphere Heap Size, garbage collection, JDBC Pools periodic testing and support of Web Environments with respect to High Availability and Disaster Recovery,
  • Configured WebSphere global security with LDAP registry and Created users with various roles to access the WebSphere admin console, users and groups in LDAP and added them as WebSphere Console Groups,
  • Configured LDAP for the third party applications in WebSphere,
  • Generated the Heapdump, Javacore and analyze the dumps using thread analyzer and heapdump analyzer(MDD4J)
  • Opened critical PMR with IBM to solve the problems in the WebSphere application Server and collected the MustGather information according to IBM requirement,
  • Generated LTPA token and exported to the other environment,
  • Administered various Log files like Product logs, Installation logs, Administer server logs, Application server logs were monitored during troubleshooting for reported errors,
  • Provided Service Integration Bus for the cluster,
  • Responsible for Production support by 24/7 on radiation basis.

Environment: IBM WebSphere Application Server 7.0/6.1/6.0, WebSphere Process Server v6.1 SUSE Linux 10.2, Sun Solaris, Red hat Linux, IBM HTTP v6.0, Apache v2.0, IPlanet v6.1, Tomcat application server v6.0, Windows 2003, Oracle, IIS, DB2 UDB, Wily Introscope, Buildforge.

Confidential, Fort Worth, TX

WebSphere Administrator/Web Administrator

Responsibilities:

  • Installed, Configured and Managed IBM WebSphere Application Server 6.1/7.0 and v6.0.2 on Red Hat Linux Platform, Windows (Cluster and non Cluster Environment).
  • Implemented horizontal scaling on WebSphere Application Server (WAS) in a workload-managed cluster.
  • Installed, configured and Managed Apache, Tomcat Application Server on SUSE Linux/Red Hat Linux.
  • Installed, configured and Managed WebSphere Process Server on v6.1 Red Hat Linux,
  • Generated HTTP Plug-in and Configured with WebSphere application Sever,
  • Involved in Setting up server node, cells, deployment manager and administration, monitoring, maintenance, troubleshooting, performance tuning, and change management,
  • Deployed J2EE application Archives (war, ear) on WebSphere Application Servers.
  • Automated the deployment process using Lunt Build,
  • Involved in editing the ANT scripts to build the EAR files,
  • Involved in designing WebSphere Application Server load balancing, Workload Management (WLM), horizontal and vertical scaling.
  • Involved in monitoring the health of all the Application by using Wily Introscope,
  • Involved and supported the performance testing of applications and analyzing the results and decide whether to move the application to production or not.
  • Upgraded the WebSphere Applications Server form 6.1.0.1 to 6.1.0.25 with Fix packs.
  • Involved in monitoring the JVM performance by WebSphere Heap Size, garbage collection, JDBC Pools periodic testing and support of Web Environments with respect to High Availability and Disaster Recovery.
  • Configured WebSphere global security with LDAP registry and Created users with various roles to access the WebSphere admin console, users and groups in LDAP and added them as WebSphere Console Groups
  • Involved and configured SSO for WebSphere Application Server v6.1
  • Involved in setting authentication mechanism to LTPA, to use LDAP directory as user registry.
  • Involved in Generating Keys to LTPA.
  • Configured WebSphere resources including JDBC providers, JDBC data sources, and connection pooling,
  • Installed fix packs for WebSphere Application Server, and Deployment Manager.
  • Administered various Log files using Log analyzer, Product logs, Installation logs, Administer server logs, Application server logs were monitored during troubleshooting for reported errors.
  • Interpreted log files to locate and solve problems using Tracing and Debugging facilities PMI, TPV.
  • Worked with IBM Support by opening up the PMR to get the solutions for critical issues.
  • Maintained the local Apache, and IBM HTTP web server.
  • Involved in configuring SSL on IBM HTTP Server 6.x, Apache Servers,
  • Involved in configuring pbd files for web agents, metrics, dashboards and all components of wily Introscope.
  • Responsible for Production support by 24/7 on radiation basis.

Environment: IBM WebSphere Application Server 7.0/6.1/6.0, WebSphere Process Server v6.1 AIX, Sun Solaris, Red hat Linux, IBM HTTP v6.0, Apache v2.0, IPlanet v6.1, Tomcat application server v6.0, Windows 2003, Oracle, IIS, DB2 UDB, Introscope.

Confidential, Redwood City, CA

WebSphere Administrator/Web Administrator

Responsibilities:

  • Installed, Configured and Managed IBM WebSphere Application Server 6.1 and v6.0 on AIX 5.3, Solaris 10 Platform.
  • Implemented horizontal scaling on WebSphere Application Server (WAS) in a workload-managed cluster,
  • Installed, configured and Managed Apache, Tomcat Application Server on SUSE Red Hat Linux,
  • Installed, configured and Managed JBoss Application Server v4.0.5 GA on Red hat Linux,
  • Installed, configured and Managed Wily Introscope on Windows 2003,
  • Installed, configured and Managed WebSphere Process Server on v6.0 AIX,
  • Generated HTTP Plug-in and Configured with WebSphere application Sever,
  • Deployed, Installed and maintained several Enterprise Applications in a clustered environment with fail-over support and interaction of the Developers,
  • Involved in Setting up server node, cells, deployment manager and administration, monitoring, maintenance, troubleshooting, performance tuning, and change management. Generation of WAS Plug-in for IHS,
  • Applied patches and plug-ins for WebSphere Application Server,
  • Deployed J2EE application Archives (war, ear) on WebSphere Application Servers,
  • Configured WebSphere resources including JDBC providers, JDBC data sources, connection pooling, and Java Mail sessions. Deployed Session and Entity EJBs in WebSphere,
  • Involved in performance monitoring and tuning by using the Tivoli Performance Viewer, and wily IntroScope,
  • Involved and supported the performance testing of applications and analyzing the results and decide whether to move the application to production or not.
  • Configured security on WebSphere using LDAP server (Microsoft Active Directory)
  • Performed Troubleshooting by analyzing log files using the Log Analyzer tool and also by running traces.
  • Installed and configured third party software’s product,
  • Involved in configuring SSL on IBM HTTP Server 6.x and Apache Servers.
  • Maintained the WebSphere backup scripts using JACL, bash.
  • Upgraded the WebSphere Applications Server form 6.0.2.17 and 6.0.2.31 with Fix packs.
  • Involved in editing existed scripts to handle everyday System Administration tasks such as backup procedure, system cleanup etc. using shell scripting (bash) and Cronjobs.
  • Developed the ANT scripts to build the EAR files.
  • Used Wily IntroScope to monitor the Applications and Application Servers health and set up the alerts when ever it crosses the threshold level.
  • Configured WebSphere global security with LDAP registry and Created users with various roles to access the WebSphere admin console, users and groups in LDAP and added them as WebSphere Console Groups
  • Involved in monitoring the JVM performance by WebSphere Heap Size, garbage collection, JDBC Pools periodic testing and support of Web Environments with respect to High Availability and Disaster Recovery.
  • Installed fix packs and Interim fixes on different versions of WebSphere Application Server.
  • Administered various Log files using Log analyzer, Product logs, Installation logs, Administer server logs, Application server logs were monitored during troubleshooting for reported errors.
  • Configured horizontal scalability of WebSphere through a mechanism called as “Cloning of multiple JVMs” with independent Java Virtual Machines-JVMs, for each clone.
  • Interpreted log files to locate and solve problems using Tracing and Debugging facilities PMI, TPV.
  • Worked with IBM Support by opening up the PMR to get the solutions for critical issues.
  • Responsible for Production support by 24/7 on rotation basis.

Environment: IBM WebSphere Application Server 6.1/6.0/, AIX, Sun Solaris, HP UNIX, IBM HTTP v2.0, Apache, IPlanet, Red hat Linux, Tomcat application server, Windows 2000, DB2 UDB.

Confidential, Detroit, MI

WebSphere Administrator/Web Administrator

Responsibilities:

  • Installed and configured IBM WebSphere Application Server 5.1 and 6.0/6.1 and IBM HTTP Server 1.3.26 on AIX.
  • Installed, configured and Managed Apache, Tomcat Application Server v 5.5.26 on Red Hat Linux.
  • Installed, configured and Managed JBoss Application server v4.0 on Red Hat Linux.
  • Installed, configured and Managed WebSphere Process Server on v6.0 Red Hat Linux.
  • Deployed Applications (WAR, JAR, and EAR) in Domain and Clustered environment.
  • Involved in designing WebSphere Application Server load balancing and fail over by using Workload Management (WLM) horizontal and vertical scaling.
  • Involved and worked with WebSphere Process Server v 6.0 in clustered Environment.
  • Applied fix pack to the WebSphere Process Server v6.0.1.4 to 6.0.1.6
  • Used different tools like heap dump analyzer and IBM Support to analyze the core dumps.
  • Responsible for installing and configuring third party software necessary to test the product such as IBM HTTP Server 1.3.26, IIS 6, Apache Server v 1.3.x.
  • Generated HTTP Plug-in and Configured with WebSphere application Sever.
  • Responsible for Web server and Application server installation, support and performance monitoring for all applications running on the company’s Website.
  • Upgraded the WebSphere Applications Server form 5.1.x to 6.0 and 6.0.2.5 with Fix packs.
  • Involved and migrated WebSphere v5.1 to 6.1.
  • Used Tivoli Performance Viewer and Log Analyzer for performance and troubleshooting
  • Involved in editing Jacl Scripts for WebSphere Application Server to automate the regular administration tasks by.
  • Involved and configured SSO for WebSphere Application Server v6.1
  • Involved in setting authentication mechanism to LTPA, to use LDAP directory as user registry.
  • Developed the ANT scripts to build the EAR files.
  • Maintenance of WebSphere backup scripts using JACL
  • Played an active involvement in monitoring server performance, network traffic to reduce performance bottleneck by enhanced performance ensuring upstream queuing.
  • Involved in Building and deploying applications in Tomcat parameter tuning Setting and monitoring Database connection pools JVM tuning in Tomcat.
  • Configured horizontal scalability of WebSphere through a mechanism called as “Cloning of multiple JVMs” with independent Java Virtual Machines-JVMs, for each clone.
  • Configured the Web Server interfaces, session management, virtual hosts and transports for WAS.
  • Configured WebSphere resources including JDBC providers, JDBC data sources, connection pooling, and Java Mail sessions. Deployed Session and Entity EJBs in WebSphere.
  • Interpreted log files to locate and solve problems using Tracing and Debugging facilities PMI, TPV.
  • Worked with IBM Support by opening up the PMR to get the solutions for critical issues.
  • 24x7 application/infrastructure support

Environment: Red Hat Linux v4, AIX, JDBC, JMS, Oracle, IBM HTTP Server, WebSphere Process Server, Apache Web Server, IIS, Tomcat v5.5 and WebSphere Portal Server 5.1, WebSphere Application Server v5.1/6.0 ND

Confidential

WebSphere Administrator/Production Support

Responsibilities:

  • Installed and configured IBM WebSphere Application Server 5.1/6.0 ND and iPlanet 4.0 on AIX and Linux.
  • Involved in migrating WAS from 5.0 to 6.0.
  • Installed, configured and Managed Apache, Tomcat Application Server v 5.0 on Red Hat Linux.
  • Setting up of IBM Edge Server for reverse proxy in DMZ and Network Dispatchers for load balancing.
  • Responsible for Web server and Application server installation, support and performance monitoring for all applications running on the company’s Website.
  • Involved in Building and deploying applications in Tomcat parameter tuning Setting and monitoring Database connection pools JVM tuning in Tomcat.
  • Developed the ANT scripts to build the EAR files
  • Upgraded the WebSphere Applications Server form 5.X to 6.X with Fix Packs.
  • Interpreted log files to locate and solve problems using Tracing and Debugging facilities PMI, TPV.
  • Worked with IBM Support by opening up the PMR to get the solutions for critical issues.

Environment: Linux, AIX, JDBC, DB2, IBM HTTP Server, Apache Web Server and WebSphere Application Server 5.1/6.0 ND

Confidential, San Francisco, CA

WebSphere Administrator

Responsibilities:

  • Installed, configured, administered and supported Web Sphere Application Server 5.0/5.1.
  • Involved in performance tuning and monitoring by using the Tivoli Performance Viewer, and wily Introscope.
  • Implement and administer Apache, Netscape and iPlanet web servers.
  • Experience in implementing LDAP security models using Netscape LDAP (SSO) and IBM secure way (LTPA).

Environment: Solaris 7, WebSphere v5.0/5.1ND, Windows 2000/NT, Apache, IPlanet.

Confidential

System Administrator

Responsibilities:

  • Administration of the SUN Solaris Servers, Linux and Windows NT servers, maintenance of hardware, software and network installations, and troubleshooting.
  • Installation and configuration of Linux, SUN Solaris, and Windows NT server
  • Setup and configuration of proxy server

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