Logistics Management Professional with extensive experience in logistics, business management and project leadership for large global Fortune 500 companies. Committed to high work standards with a strong ability to understand technical/engineering concepts, product functionality and an in-depth knowledge of statistical analysis and reporting. Able to effectively analyze and advise management on logistics issues and process improvements. Strong writing and presentation abilities and an extensive software applications background.

SKILLS:

Confidential

Senior Logistics Specialist - H-1 Program

• Provided spares and component repair support to the U.S. Government and Marines on military aircraft and Flight Training Devices flight simulators . Responsible for providing optimal solutions to supply chain demands utilizing SAP Systems, Applications and Processes in a global environment.
• Directed liaisons internally Bell Contracts, Production, Procurement, Scheduling, Shipping to leverage resources and externally with the Government and the military while managing high-priority/grounded aircraft/emergent spare requirements >700 parts daily . Expedited urgent shipments to support the grounded aircraft. Communicated with the military and Government by confirming order status, shipping information and estimated time of arrival. Strong knowledge in contracts, purchasing and inventory concepts as well as familiarity with aircraft manufacturing and repair environments.
• Compiled and provided statistical data and historical consumption rates through the design of a Microsoft Access database to aid in developing planning/budget/management strategies for optimizing aircraft performance rates. This database calculated the quantity of parts per aircraft/squadron it identified the top ten parts for grounded aircraft in the fleet and it calculated the length of time for Bell to deliver parts resulting in a business model for predicting future parts usage that aided in exceeding corporate performance objectives thus reducing logistics demands and lowering life cycle costs.
• Coordinated with the Government and Bell Contracts/Engineering in the research and development of internal Bell SOW's for Support Equipment. Submitted Requests for Clarification RFC's for proposals for Government contracts. Responsible for contract schedule compliance of Support Equipment contract deliverables with Contracts, Program Management, and the Government resulting in 100 on time deliveries.
• Highly skilled to work in a rapidly evolving and dynamic environment by organizing and prioritizing a demanding workload. Excellent collaborative problem solving skills with an ability to implement solutions. Strong interpersonal communication skills with the ability to effectively coordinate with all echelons. Self-motivated and results oriented with a focus on quality.
• Six Sigma Lean Green Belt/process improvement certified.

Confidential

Integration Engineering Technical Writer/Editor/Web Developer

• Responsible for writing/editing hardware and software installation documentation for commercial worldwide airline network environments American Airlines, US Airways and United Airlines with a strong ability to understand technical/engineering concepts and product functionality.
• Customized products include the Sabre Suite Airline Reservations system Maintenance Engineering Loads on-board monitoring systems, i.e., engines, oxygen Airport Gates and Counters Curbside Baggage system Pilot and Flight Attendant scheduling American AAdvantage and desktop software/hardware certifications and installations.
• This documentation contained detailed, step-by-step technical data enabling Field Engineers to provide accurate and repeatable installations and processes across worldwide networks providing less installation time and consistent long-term support.
• Project management skills entailed coordinating workflow between executives and Integration Engineers by designing a database to accurately track document history and software, ensuring timely project management for 70 Engineers.
• Served as the Web Developer for the department's Intranet Web pages which housed the technical documentation for Field Engineers' use in supporting the customer in a worldwide environment.

Confidential

Logistics Analyst, Senior

• Responsible for conduction of F-16 Program Management Reviews with the Air Force and the Government. Compiled results of performance assessment reviews with the military and aligned those ratings against corporate metrics/objectives.
• Proven ability to coordinate among program functional areas improving costs, schedule, and performance. Served on a Change Review Board that reviewed configuration improvement changes for F-16 aircraft and how those changes affected maintenance, support equipment, retrofit, technical orders, and life cycle costs.
• Served as a Database Administrator for Action Items and ensured timely completion of ad hoc projects.
• Designed courseware and provided extensive training classes for the National Management Association's professional development curriculum.
• Served as a member of the Web Author's Guild and designed and maintained Intranet Web pages in compliance with Corporate regulations.
• Recipient of an Individual Award from the Vice President of the F-16 Business Group Program Office for exceptional PMR management skills.

Confidential

Systems Consultant/Trainer

• Functioned as a consultant for the installation of computer hardware and practice management system in physician offices on a nationwide basis.
• Responsibilities encompassed implementing the account from receipt of Sales Order to completed installation. Verified equipment compatibility ordered computers, accessories, and cabling and coordinated conversions of patient data to Alcon's software.
• Analyzed physician practices and provided recommendations on how the practice can be managed more efficiently thus, saving time, resources, and money.
• Provided comprehensive training classes to physicians/staff both onsite and internally at Alcon's Training Facility. Mentored, motivated, and challenged students to achieve company/personal goals.

Confidential

Applications Specialist/Trainer

• Functioned as a lead member of a physician support delivery team for a medical practice management system for large physician organizations.
• Responsibilities encompassed serving as technical liaison for the installation of computer systems in physician offices and providing excellent customer service/applications support to ensure timely resolution of network connectivity problems.
• Responsible for providing classroom and onsite training to integrate physicians/staff in the utilization of a computer system that provided comprehensive medical data on patient and hospital admissions.
• Developed service strategies to ensure high levels of customer satisfaction.
• Interfaced with physicians in determining practice requirements to aid in the development of future software enhancements. Responsible for the design of a database utilized for marketing and assessing future development needs of the healthcare community.

Confidential

Logistics Product Support Engineering

• Reviewed F-16 aircraft parts failure reports received from military bases worldwide. These reports contained detailed, complicated mechanical and avionics discrepancies on F-16 aircraft and the engineering analyses and recommendations for resolution.
• Assisted management in coordinating and conducting new employee interviews with applicants and Human Resources. Assisted in workforce planning and restructuring, e.g., prepared promotion/downsizing forecasts, transfers, resignations, and retirements. Prepared salaried performance appraisals and assisted in the rating/ranking of employees. Allocated the annual merit increase for the department 2.6M payroll , and salary inequity adjustments.
• Developed training courses and presented indoctrination briefings to educate new employees and ease the transitional process.
• Functioned as the department computer trainer responsible for providing computer application training and support for 500 employees.