SUMMARY

• 6 years of experience in System Administration, providing IT Infrastructure Management, Networking, with technical expertise in the implementation, operations and support functions.
• Expertise in Windows Server 2000, 2003, XP, Vista, Windows Server 2008/R2 & Windows 7.
• Expertise in System Administration - Windows Server 2003 & 2008 R2
• Experienced in 3-Tier architecture in different phases of projects.
• Hands-on experience in the field of Networking & Servers including all aspects of Hardware, Software, Installation Upgrades.
• Expertise in Microsoft's IIS 6.0 /7.0 & 7.5 administrations.
• Advanced level IIS architecture - 6.0 /7.5 and .NET server administration running Web applications on Windows Server 2003 & 2008 R2.
• Expertise in hosting Web Applications as per the vendor requirements & configuring accordingly in IIS 6.0/7.5
• Responsible for L-2 & L-3 support for all web applications which uses IIS & Siteminder R6 / R12
• Expertise at deploying & managing web applications & web services.
• Expertise in performance tune-up's for all the web applications which are having SQL / Oracle as backend databases.
• Expertise in ASP .NET applications L2 & L3 support.
• Expertise in troubleshooting critical applications having SQL 2005/2008 & Oracle as backend.
• Experience in hosting WCF Services on IIS Web servers.
• Experience in troubleshooting WCF (Windows Communication Foundation) Web services issues.
• Expertise in developing Web applications usingASP.NET 2.0/3/5, ADO.NET, C#.NET, VB.NET.
• Experience on HTML Controls, Web Controls and User Controls using both C# and VB. NET.
• Excellent analytical and programming abilities in using technology to create flexible and maintainable solutions for complex .NET Web applications problems.
• Fixing ad-hoc issues in IIS 6.0 & 7.5
• Expertise in CA Siteminder R6 administration.
• Experience in installing, configuring the Siteminder web agent on the various supported web servers & Operating systems and register the web server with policy server so that web agent communication can be established with the policy server.
• Creation of security policies on the Policy Servers with the help of SiteMinder Objects: Domain, Realms, Agents, Authentication Schemes, Policies to protect the particular resource and give access only to required users by configuring LDAP.
• Experience in managing all virtual servers through VMware's VCenter console.
• Responsible for all server related issues including OS patching, Security patching & Event Logs troubleshooting.
• Troubleshooting DNS, Firewall & Load Balancing issues for ASP .NET applications.
• Managing & resolving high priority tickets using HP SM 7.
• Adding & managing new User accounts and profiles in the organization.
• Responsible for server specification for all Web Servers which are using IIS 6.0 & 7.5.
• Designing 3-Tier architecture for all IIS - Web Servers as per the vendor’s requirement.
• Keen understanding of applications / servers and extensive exposure to IT management.
• Good writing skills & mentoring within the teams.
• Extensive documentation and training experience.

TECHNICAL SKILLS

Operating Systems: Windows NT, 98, XP, Vista, Windows Server 2003, 2008/ R2.

Languages: ASP.NET 3.5/3.0/2.0, C#, VB.NET, Web Services, JSPHTML / DHTML/ XHTML, XML, AJAX, WCF.

Scripting: ASP, VB Script, JavaScript

Databases: MS SQL Server 2000/2005/2008 , Oracle8i/9i/10g, PL/SQL, DB2 9.0 MS Access /2007.

Web Technologies: IIS 6.0 & 7.5, DHTML, HTML, XHTML, XML, XSL (XSLT, XPath), XSD, CSS, JavaScript IIS 5.0 / 6.0/7.0/7.5 (Internet Information Server)

Web Server Tools & Technologies: Visual Studio.Net 2008/2005, UML, Microsoft Project and N Unit, Toad. MS Visio 2003/2007, UML 2.0, Erwin 3.5

Design Skills: Object Oriented Analysis and Design OOAD

Reporting Tools: Crystal Reports X/XI/2008, SSRS, MS Excel

Design Methodologies Version Control: Visual Source Safe(VSS), Team Foundation Server (TFS),Perforce

Backup: Veritas Net Backup

Networking: TCP/IP, DNS, DHCP, WINS, Active Directory, Windows Firewall

Hardware: HP DL 380, 580 -- G3, G5 & G7 Series Servers.

Software: Microsoft Office /Visio

PROFESSIONAL EXPERIENCE

Confidential, Hartford CT

Web Engineer

Responsibilities:

• Design, deploy and support the web applications on IIS 6.0 / 7.5
• Configuration web engineer for IIS 6.0 & 7.5
• Build, manage and maintain a variety of Virtual / Physical machines consisting of IIS 6.0 / 7.5 on Operating systems Windows Server 2003 & 2008 R2.
• Provide L2 & L3 Support for all IIS Web applications having ASP .NET 2.0/3.5/4.0.
• Provide hands on support to ensure availability, reliability and redundancy in a 24/7 enterprise environment for all IIS - Web Servers.
• Troubleshooting Web applications performance issues hosted on IIS 6.0.
• Recommending and implementing new methods and techniques in IIS 6.0 for web server related issues.
• Troubleshooting advanced IIS issues in production environment by participating in Go-Live cut-over calls.
• Participate in complete system builds, upgrades, migrations and code deployments.
• Hosting multiple sites in the load balancing environment.
• SSL Certificates configuration for all IIS Web servers.
• Responsible for all IIS related issues for Confidential ’s largest application called AGB.
• Hosting & troubleshooting WCF Services on IIS Web Servers.
• Responsible for all DNS, Firewall & Load Balancing issues on IIS 6.0 & 7.5
• Fixing all ASP .NET web application issues.
• IIS performance tune-ups for Confidential ’s major health applications.
• Installing and configuring web based applications as per the user requirements.
• IIS installations through script & advanced configuration with respect to the web applications.
• Troubleshooting SQL database Servers for better performance by tuning with necessary counters.
• Troubleshooting Web applications performance issues hosted on IIS 6.0 & 7.5
• Fixing SSL certificate issues on IIS 6.0 & 7.5
• Responsible for CA Siteminder R6 & R12 administration.
• Installing & configuring the Siteminder web agent on various supported web servers & Operating systems and register the web server with policy server so that web agent communication can be established with the policy server.
• Creation of security policies on the Policy Servers with the help of SiteMinder Objects: Domain, Realms, Agents, Authentication Schemes, Policies to protect the particular resource and give access only to required users.
• Responsible for all the issues related to Siteminder.
• Providing L2 Support for Siteminder R6 web applications.
• Providing Siteminder R12 migration documentation by preparing all test cases.
• Testing R12 with all existing test servers & some Confidential ’s health applications.
• Working with end users to validate business requirements of Siteminder configuration.
• Cross training with other teams who supports IIS 6.0 / 7.5 & Siteminder.
• Preparing monthly work status reports and updating technology specific documents.

Confidential, Tampa FL

IIS Administrator with .NET Applications Support

Responsibilities:

• Provided hands on support to ensure availability, reliability and redundancy in a 24/7 enterprise environment.
• Windows 2000/2003/2008 Servers administration supports which involves User Management, Group Management, Folder Share and NTFS Permission management, Print Server Management, Event Monitoring, and OS Troubleshooting.
• Built Web Servers for web applications as per the Confidential Standards.
• Designed & deployed web applications on IIS 6.0 / 7.5
• Hosted multiple sites on web servers. Also, configuring and making them to run as applications by creating some virtual directories.
• Configured SSL, Load Balancing & procuring both Internal PKI & External Certificates from VeriSign.
• Worked extensively with DNS entries issues, Load Balancing issues in 3-Tier architecture.
• Worked/fixed IIS issues in production environment through emergency tickets with SM 7.0
• Perform code deployments on web servers and then configuring IIS by changing application pools, certificates, DNS entries, URL re-directing.
• Worked/fixed certificate issues on IIS 6.0 & 7.5
• Handled .NET application issues which consume web services across platforms.
• Responsible for all L-2 & L-3 support for IIS issues.
• Participate in production Go-Live calls.
• Worked on Code fix & and SQL queries as part of application support.
• Responsible for all performance issues in IIS.
• Design Microsoft's visio diagrams for all high-level architecture projects having IIS as front-end & SQL/Oracle as back-end.
• Responsible for Microsoft & Security patching.
• Core member in the decommission of an old data center -- consisting of but not limited to physically un-racking servers, server migrations, removal of server racks, contacting agencies for equipment pick-up, and inventory and proper disposal of dates devices.
• Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes.
• Provided escalated, highly complex technical support to customers by investigating and resolving systems-related matters.
• Provide end-user technical support for complex hardware and software issues on standard equipment, in addition to determining network related issues during troubleshooting.
• Prepare monthly work status reports.
• Queue management for IIS / .NET application issues using SM 7.0

Confidential, Richardson, TX

System Administrator

Responsibilities:

• Provide Tier-3 support; administer and deploy new technologies in a 200+ server environment.
• Build and deploy Windows Server 2003 Domain Controllers, File, Application, and Storage servers.
• Monitor and troubleshoot hardware and software on Dell servers, EMC SANS and VERITAS Netback up.
• Build, manage and maintain a variety of Virtual Machines consisting of Windows Server 2003 Servers.
• Administers user accounts and Global Group Policies on the Active Directory Forest.
• Assigns passwords, monitors use of resources, backs up files daily and helps to define requests for information.
• Troubleshoot problems reported by users and by automated network monitoring systems and make recommendations for enhancements in the implementation of future servers and networks.
• Design and deploy .NET / Web applications on IIS 6.0
• Responsible for code deployments on Web Servers which are having IIS 6.0
• Troubleshooting all IIS high-level issues as per the priorities.
• Fix all infrastructure related issues.
• Monitor & troubleshoot Events in Event Manager.
• Provide solutions for all the event related issues.
• Fix Load Balancer, SSL Certificates issues.
• Participate & Provide technical support during cut-over calls.
• Work with end user to validate business requirements against technical implementation plan.
• Responsible for Upgrade Hardware and Software at server Side.
• Provide escalated, highly complex technical support to customers by investigating and resolving systems-related matters.
• Create technical documents for IT infrastructure such as server related documents, IIS documents.
• Prepare monthly work status reports and updating technology specific documents.

Confidential, Minneapolis, MN

Windows administrator

Responsibilities:

• Worked as a technical architect/Infrastructure lead.
• Manage technical support team which is responsible for infrastructure services on Microsoft Windows technology.
• Experience in working with the Third party Application running on Windows 2003 Server.
• Technical support of Operating Systems - Windows 2000 & Server 2003.
• Troubleshooting Active Directory replication problems.
• Develop and implement work flows to manage IIS Server environment.
• Involved in Design, configuration and maintenance of Active Directory Services on Windows 2000/2003 Domain Controllers.
• Responsible for Hardware, Software Requirements for both internal and external Customers.
• Experience in Storage Administration to monitor disk usage, performance, storage availability.
• Responsible for applying Group Policies on Organization Units.
• Create Firewall Policies to allow authorized user to access the web applications.
• Procurement of Hardware peripherals coordination with different vendors.
• Perform on a regular basis level 3 technical supports.
• Prepare monthly work status reports and technical documents.

Confidential 

.Net Developer

Responsibilities:

• Involved with Analysis and designing of the application and the database.
• Written Stored Procedures, Triggers, and Views for database access layer.
• Worked on .NET Web Forms, state management, user controls, and secured .NET web application by using .NET security model (Membership, Authentication, Authorization, Roles, Profiles and Cryptography).
• Written extensive code in C# to create business logic and class libraries.
• Report generator, designing report in the way we want.
• Generated PDF and Word Documents from Reports using C#.
• Fully documented the developed Components and modules.
• Tested the developed module (Interest Calculation, Issue Check, Stop Payment, Account Close, Share Transfer)
• Responsible for Database support of the application.
• Handled resource locking and security when multi users play a role.