Test Lead/Linux Development Resume Houston, TX - Hire IT People

OBJECTIVE

To obtain a position in Linux development or administration where I will be able to utilize my critical thinking skills to increase productivity.

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Test Lead/Linux Development

Responsibilities:

Manage several overseas ODM Testing Teams using Linux(SUSE) - based notebooks using rigorous test plans
Bash scripting to optimize day to day work-flow and procedures
Project management for 9 HP Linux platforms
Accurately document any problems using detailed Observations Tracking Sheets(OBS) aiding in the development stage of the product
Debug, Correlate, Resolve and Intelligently Triage any technical issues found from all ODM team members and test leads
Development of a stable Suse Linux environment for the latest high-end workstation PCs
Kernel customization for various flavors of Linux in order to obtain maximum efficiency
Build and Administrate internal Linux development server used to store and transfer HP Pre-Installed images and drivers using networking protocols like FTP, SFTP, SCP, RSYNC, SSH, NFS and SMB

Confidential, TX

Level 2 System Administrator

Responsibilities:

Administer thousands of Linux web servers ensuring 99.9% uptime
Maintain and troubleshooting web servers and sites using Cpanel and Plesk Control Panels
Provide efficient online support for web server owners through an email based trouble ticket system
Investigate and resolving any email, network or web application issues by using internet forensic procedures

Confidential Houston, TX

Technical Support Representative

Responsibilities:

Maintain communication wif clients via phone and email to resolve issues and improve user ability
Give one-on-one demonstrations of application functionality to potential customers over the phone or online(Virtual Administration session)
Test newly developed products or revisions to existing products for quality assurance

Confidential, TX

Level 2 Support Technician

Responsibilities:

Interface wif web server hardware, software, and network(TCP/IP) issues
Configure and troubleshoot Apache(Web), Sendmail, Qmail, and MySQL(Database)
Display working knowledge of Windows Server environment
Maintain web servers using services like Zend Optimizer for PHP web pages
Troubleshoot application errors in the SHELL, UNIX, LINUX, and, Windows Environment
Provide support for Web Hosting Control Panels like Plesk, Ensim and CPanel using MySQL databases