Multi-channel Analyst Resume
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Princeton, NJ
SUMMARY
- Digital Marketing Analyst focusing on providing insights on web, mobile and social user experience.
- Curious to find and present actionable insights from all available digital mediums, including industry benchmark reports, survey analysis and clickstream data
- 15 years of experience in web design and development (including coding)
- 10 years’ experience managing intranet - including content creation, design and usability.
- Extensive experience working in Fortune 500 Companies including financial, chemical, oil & gas and pharmaceutical.
- My current areas of focus and expertise include:
- Google Analytics, Adobe Analytics (Sitecatalyst), Webtrends, HBX Analytics
- KPI and Dashboard Development
- Advance Segmentation Tableau reporting
- Provide competitive analysis on web properties
- Social Media analysis using Gigya, Facebook Insights, Meltwater Buzz
PROFESSIONAL EXPERIENCE
Multi-Channel Analyst
Confidential,Princeton, NJ
Responsibilities:
- Working wif pharmaceutical clients such as Astrazeneca and Shire to provide multi-channel digital analysis for consumer and healthcare professional sites
- Work wif multiple departments to gather business requirements for tracking digital platforms
- Work on site wireframes for site tagging implementation and document all areas needed to be tagged
- Work wif implementation engineers to translate tagging requirement to completion
- Identify and drive bug fixes and tracking enhancements on an ongoing basis
- Collect and analyze data from a variety of systems and platforms including Google Analytics, Adobe Analytics
- Sitecatalyst), IBM Unica Net Insights, Webtrends, HBX Analytics, DART, Tableau and Excel
- Produce reports, dashboards, extracts for monthly, weekly and ad-hoc analysis
- Assessment/Cross-Referencing of behavior of website participant traffic
- Develop easy to understand visual dashboards which measure KPI's on multiple digital platforms
- Communicate wif client findings of digital analysis and provide strategic recommendations
- Segmentation of meta data to facilitate analysis
- Work wif marketing agencies to gather data from email and SEO on behalf of the client
- Brands reported on included Farxiga, Onglyza, Bydureon, Byetta, Fit2Me and Vyvanse
Digital Analyst
Confidential, Montvale, NJ
Responsibilities:
- Work wif business stakeholders in assessing success of key performance indicators via digital analysis of web, social and mobile platforms
- Develop easy to understand visual dashboards which measure KPI's on multiple digital platforms
- TEMPEffectively communicate digital analysis findings to senior management and businesses throughout the company
- Present ad-hoc and holistic digital analytics performance to both business owners and the executive team
- Partner wif senior managers, business managers, content producers, and other stakeholders to deliver digital measurement best practices
- Educate business partners and internal teams in basic reporting access and data interpretation
- Develop SEO strategies, and implement and monitor campaigns
- Perform site analysis, keyword research and mapping, and assess link building opportunities
- Perform competitor SEO research using competitive analysis tools such as Hitwise
- Performed mobile engagement analysis using Flurry Analytics
Intranet Manager
Confidential, New York, NY
Responsibilities:
- Maintain an awareness of competitive information and key industry trends to provide context for website performance
- Lead S&P’s intranet strategy and manage all areas of S&P Intranet.
- Support the analytic needs of a business unit by analyzing web traffic using clickstream tools such as Google Analytics, HBX, Webtrends and Adobe SiteCatalyst.
- Manage and design various Sharepoint sites, using master pages, html coding, JavaScript and Flash.
Content Manager/Web Marketing/Marketing Manager
Confidential, Iselin, NJ
Responsibilities:
- Created and designed business intranet using Microsoft Sharepoint.
- Embedded Sharepoint webparts and RSS feeds to company’s intranet.
- Acted as a liaison between process technology business group corporate communications and corporate IT.
- Supervised portal training by traveling to locations wifin US, Europe and Asia pacific.
Consultant
Confidential - New York, NY
Responsibilities:
- Created original web and print marketing collateral.
- Perform technical coding, review and testing
- Worked wif senior executives to conceptualize, design, and launch internet/intranet sites.
Web Marketing Developer
Confidential, New York, NY
Responsibilities:
- Developed the infrastructure and design of the company web site, in addition to content management and coding of front-end services including client interactivity.
- Redesigned the 200-plus-page corporate web site as well as corporate marketing demos from bottom up.
- Worked directly wif Quality Assurance to ensure the conformity of the design and content wif marketing strategies.
