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Multi-channel Analyst Resume

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Princeton, NJ

SUMMARY

  • Digital Marketing Analyst focusing on providing insights on web, mobile and social user experience.
  • Curious to find and present actionable insights from all available digital mediums, including industry benchmark reports, survey analysis and clickstream data
  • 15 years of experience in web design and development (including coding)
  • 10 years’ experience managing intranet - including content creation, design and usability.
  • Extensive experience working in Fortune 500 Companies including financial, chemical, oil & gas and pharmaceutical.
  • My current areas of focus and expertise include:
  • Google Analytics, Adobe Analytics (Sitecatalyst), Webtrends, HBX Analytics
  • KPI and Dashboard Development
  • Advance Segmentation Tableau reporting
  • Provide competitive analysis on web properties
  • Social Media analysis using Gigya, Facebook Insights, Meltwater Buzz

PROFESSIONAL EXPERIENCE

Multi-Channel Analyst

Confidential,Princeton, NJ

Responsibilities:

  • Working wif pharmaceutical clients such as Astrazeneca and Shire to provide multi-channel digital analysis for consumer and healthcare professional sites
  • Work wif multiple departments to gather business requirements for tracking digital platforms
  • Work on site wireframes for site tagging implementation and document all areas needed to be tagged
  • Work wif implementation engineers to translate tagging requirement to completion
  • Identify and drive bug fixes and tracking enhancements on an ongoing basis
  • Collect and analyze data from a variety of systems and platforms including Google Analytics, Adobe Analytics
  • Sitecatalyst), IBM Unica Net Insights, Webtrends, HBX Analytics, DART, Tableau and Excel
  • Produce reports, dashboards, extracts for monthly, weekly and ad-hoc analysis
  • Assessment/Cross-Referencing of behavior of website participant traffic
  • Develop easy to understand visual dashboards which measure KPI's on multiple digital platforms
  • Communicate wif client findings of digital analysis and provide strategic recommendations
  • Segmentation of meta data to facilitate analysis
  • Work wif marketing agencies to gather data from email and SEO on behalf of the client
  • Brands reported on included Farxiga, Onglyza, Bydureon, Byetta, Fit2Me and Vyvanse

Digital Analyst

Confidential, Montvale, NJ

Responsibilities:

  • Work wif business stakeholders in assessing success of key performance indicators via digital analysis of web, social and mobile platforms
  • Develop easy to understand visual dashboards which measure KPI's on multiple digital platforms
  • TEMPEffectively communicate digital analysis findings to senior management and businesses throughout the company
  • Present ad-hoc and holistic digital analytics performance to both business owners and the executive team
  • Partner wif senior managers, business managers, content producers, and other stakeholders to deliver digital measurement best practices
  • Educate business partners and internal teams in basic reporting access and data interpretation
  • Develop SEO strategies, and implement and monitor campaigns
  • Perform site analysis, keyword research and mapping, and assess link building opportunities
  • Perform competitor SEO research using competitive analysis tools such as Hitwise
  • Performed mobile engagement analysis using Flurry Analytics

Intranet Manager

Confidential, New York, NY

Responsibilities:

  • Maintain an awareness of competitive information and key industry trends to provide context for website performance
  • Lead S&P’s intranet strategy and manage all areas of S&P Intranet.
  • Support the analytic needs of a business unit by analyzing web traffic using clickstream tools such as Google Analytics, HBX, Webtrends and Adobe SiteCatalyst.
  • Manage and design various Sharepoint sites, using master pages, html coding, JavaScript and Flash.

Content Manager/Web Marketing/Marketing Manager

Confidential, Iselin, NJ

Responsibilities:

  • Created and designed business intranet using Microsoft Sharepoint.
  • Embedded Sharepoint webparts and RSS feeds to company’s intranet.
  • Acted as a liaison between process technology business group corporate communications and corporate IT.
  • Supervised portal training by traveling to locations wifin US, Europe and Asia pacific.

Consultant

Confidential - New York, NY

Responsibilities:

  • Created original web and print marketing collateral.
  • Perform technical coding, review and testing
  • Worked wif senior executives to conceptualize, design, and launch internet/intranet sites.

Web Marketing Developer

Confidential, New York, NY

Responsibilities:

  • Developed the infrastructure and design of the company web site, in addition to content management and coding of front-end services including client interactivity.
  • Redesigned the 200-plus-page corporate web site as well as corporate marketing demos from bottom up.
  • Worked directly wif Quality Assurance to ensure the conformity of the design and content wif marketing strategies.

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