Senior User Experience Designer Resume Charlestown, MA - Hire IT People

SUMMARY

Energetic, determined advocate for user - centered design with over 10 years experience as a designer and team leader focused on web-based financial applications.
I have experience with contextual inquiry, focus groups, persona development, information architecture, task analysis, mockups, wireframes, low to high fidelity prototyping, and remote and local usability testing. I have strong hands-on prototyping skills

TECHNICAL SKILLS

Tools: Axure, OmniGraffle, JIRA, HTML (bootstrap, mootools), Adobe tools, Mozilla Firebug, WordPress, FrameMaker, online help tools, HTML conversion tools, Adobe Flex

PROFESSIONAL EXPERIENCE

Senior User Experience Designer

Confidential, Charlestown, MA

Responsibilities:

Design and prototype (Axure) for a DealNexus IOS7 mobile application.
Re-design Dealspace mobile design from IOS6 to IOS7.
Research, re-design, and prototype core Permission for core Dealspace web design.
Re-design Due Diligence Q&A module (greatly improved adoption and income).
Main responsibility for ux design of Dealspace application.

Director-Architect

Confidential, Waltham, MA

Responsibilities:

Let UXD efforts for 3 versions of the Enterprise Banker Business online banking product. Product designs won direct praise from industry analysts and were instrumental in maintaining a market leadership position.Quote from 2010 Aite Report Cash Management Vendor Evaluation Report:
ACI has significantly enhanced the usability of its solution, while still maintaining robust and scalable functionality. As a result of recent enhancements, customers now feel they can typically get most of the information they need through a single click.”
Acted as designer and led UXD efforts for new “Quick Payments” ACH initiation module. Design won face-off in competition with competitor systems.
Created high-fidelity HTML/CSS prototypes for a wire payment administration system for RBS bank. Included a table less layout with AJAX-driven tab, accordion, and modal components based on the mootools RIA framework.
Led a team of designers and course developers to create a YouTube-inspired, self-paced sales training curriculum designed to promote cross selling for ACI products. The site featured streaming video content, testing and scoring capabilities.
Established user research and persona development through onsite research and internal and external customer focus groups.
Defined UXD process standards as part of a company-wide process initiative.
Created a design pattern library to establish company-wide user interface standards.
Proposed and championed Collaboration Initiative designed to offset inefficiencies of waterfall process.

Manager

Confidential, Newton, MA

Responsibilities:

Introduced user centered design to organization as part of redesign of Web Cash Manager online banking platform in release 7.3. The redesign resulted in significant new sales and helped establish P&H as the industry leader in business online banking systems.
Conceived and developed highly customized HTML/CSS templates in collaboration with Development organization. Template system established consistency, stability and important usability heuristics for user interfaces.

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Senior User Experience Designer Resume

Charlestown, MA

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