Senior Applications Specialist Resume
Houston, TX
SUMMARY
- Web Systems Administrator and Information and Technology Lead with strong experience leading the creation, implementation, and administration of enterprise software and services.
- Establishes and manages high - visibility technology initiatives for major customers in multiple industries, creating innovative applications, and support processes that align with unique business requirements. Professional experience includes leading business analysis, system engineering, and project management efforts. Currently seeking role as Web Systems Administrator or Lead role with application team. Professional achievements include:
- Achieved 99.9% availability and ensured the continuous operation and enhancements of services during initiatives to upgrade, deploy, and maintain external websites.
- Improved visibility into website performance by identifying gaps in website intelligence monitoring and coordinating the setup on new monitoring tools in engineered high availability web environments.
- Managed initiative to develop and deploy a new AWS cloud-based environment as part of a re-platform and datacenter migration project with most recent client. Primary role building new WebSphere environments.
PROFESSIONAL EXPERIENCE
Confidential, Houston, TX
Senior Applications Specialist
Responsibilities:
- Implement solutions for customer-facing websites, aligning technology assets to the unique needs of business customers. Provide ongoing management and system administration for hundreds of instances of WebSphere, IBM HTTP Server, Apache, WebLogic, and client-specific products hosted on Linux, Unix, VMWare.
- Create and administer web components required throughout the planning and completion of projects; manage the development and implementation of web architectures for major clients that include Standard & Poor's, Dow Jones, Market Intelligence, and McGraw-Hill Companies.
- Lead change management efforts with weekly calls to review planned adjustments to production environments and ensure the implementation of revised architectures with no impact to the business.
- Coordinate the management of critical web architecture components, including SSL Certificates, Load Balancing configurations, Virtual IPs, DNS, Web and App layers, and complex DMZ zones.
- Work as the primary point of contact throughout the planning, build and execution of multiple Securities applications and high-visibility projects.
- Update security patches to mitigate high-security threats to enterprise systems and PCI compliant payment applications.
Confidential, Houston, TX
Middleware Application Support
Responsibilities:
- Install, configure and support Manhattan Enterprise Applications on IBM WebSphere platforms and Linux systems; administration of WebLogic servers hosting eCommerce website.
- Provided user-facing technical support for middleware applications; corrected bugs, improved performance, and added new software features. Managed end user relations and participate in change management process.
- Performed system requirements analyses to account for reliability, human factors, and software quality assurance; worked to isolate and resolve all development-related issues.
- Collaborated with cross-functional teams to identify and track software and system design, testing, and implementation requirements; aligned software and system development initiatives according to all regulatory standards and requirements.
Confidential
Web Engineer / Applications Administrator (Continued)
Responsibilities:
- Worked with software engineering teams responsible for configuration, testing, implementation, and ongoing administration of new systems.
- Developed new software processes and toolsets required to drive the efficient, timely completion of deliverables. Member of the Build Demand team working with Product Engineering on new projects.
- Implemented new solutions to automate tasks, introduce monitoring solutions, and deploy new server architectures throughout the enterprise. Automated monthly Case Schiller report being run manually for years.
Confidential, Richardson, TX
Senior Systems Analyst
Responsibilities:
- WebLogic Administrator (8.1, 9.2, 10.3) and 24 x 7 Production Support for Retail Point of Sales Systems.
- Coordinated many high-visibility software and system engineering projects, facilitating the completion of technology-focused initiatives to develop enterprise software development efforts.
- Developed and integrated transformative system features and improvements for Telecommunication, Retail, and Point of Sale/Service solutions.
- Built and maintained over 100 application servers and clusters, conducted performance tuning of WebLogic servers, and created shell scripts to improve the efficiency and manageability of server platforms.
- Collaborated with cross-functional development, management, and customer teams to align development and administration deliverables with operational requirements.
- Researched, recommended and implemented best practices to ensure all systems were SOX compliant.
- Worked as the Technical Lead and Middleware Engineer for Blockbuster.com, and the Middleware Operations Engineer for other large-industry customers, including Avis.com, Budget.com, Qwest.com. Managed 8 WebLogic domains and a cluster with 48 managed servers live in production. Weekly application deployments.
TECHNICAL SKILLS
SERVERS: WebLogic, Apache, WebSphere, IBM HTTP Server (IHS), JBoss, IPlanet, SunOne
OPERATING SYSTEMS: Linux, Unix, IBM, Solaris, AIX, Windows
APPLICATIONS: SiteScope, BMC Remedy, ServiceNow, Microsoft Office, Skype
DEVELOPMENT: J2EE, Multi-Tier Architecture
NETWORKING: Web Hosting, Firewalls, Virtual IPs, DNS, TCP/IP Troubleshooting
DATABASES: Oracle, MySQL
SECURITY: DMZ, Security Patching, SSL Certificate, VeriSign, Comodo
OTHER PRODUCTS: Oracle Access Manager, Oracle Identify Manager, WebGate, Splunk, WordPress