SUMMARY:

• An accomplished user experience designer with 13+ years of IT experience in handling large and complex projects including the analysis and development of applications from inception to implementation.
• Participated in requirement gathering from business stakeholders, conducting brainstorming sessions, contextual and individual interviews with the users to design low & high fidelity wireframes.
• Produced clickable prototype for web and desktop and mobile applications. Involved in creating process flows, personas, user journeys and writing use cases.
• 13 years of success optimizing user engagement for brands.
• Expert in providing a compelling user experience to improve brand loyalty & customer retention.
• Designing wireframes and clickable prototype for Confidential portal - Global Risk Assessment Solutions (PEGA technology)
• Documented User Interaction BRD for Confidential GRASP Portal Dashboard.
• Interaction Design Documentation (IDD) - Documented user interaction with annotations for Confidential Compliance Portal.
• Designed Low & High fidelity wireframes for Confidential Compliance Portal, involved in User Workshops, requirements gathering.
• Produced 100+ wireframes in Visio and converted the same into clickable prototype using Dreamweaver, HTML, CSS For Prudential.
• Standardized a style guide document for Humana a leading healthcare company.
• Designed wireframes for att.com (AT&T) website focused on the best user experience.
• Designed low & high fidelity wireframes for (Mobile Application) Confidential & Confidential .
• Designed Responsive Website for Confidential (Educational Services) using HTML5, CSS3 - LAFILM
• Good understanding of PEGA tool & Sharepoint.
• Analyzed & gathered requirements for new projects during project discovery.
• Developed User Stories, Personas and Use Case documentation.
• Work in Lean, Agile and Waterfall development environments.
• Developed Low Fidelity & High Fidelity Wireframes and User Flows.
• Created Interaction Design Document (IDD) explaining user interaction.
• Created Clickable Prototype using Axure, iRise, HTML5, CSS3, Dreamweaver.
• Expertise in Adobe Creative Suite, Axure, User Research.
• Over 13 years of experience in successfully managing onshore and offshore delivery model.
• Lead and mentor customer experience and creative design teams.

TECHNICAL SKILLS:

Skills: Microsoft Visio | Axure Pro, Sketch | iRise | Photoshop CC | Dreamweaver CC | HTML5 | CSS3 | Bootstrap | User Interviews / Card Sorting | Personas | Use Cases / Usability Testing | User Centered Design (UCD) | Human Factors | Information Architecture | UX/User Interface Designer (for all devices) | Web Standards and Accessibility | Style Guide | Agile | Application Design and Development

CURRENT EXPERIENCE:

UX Designer

Confidential, Berkeley Heights, NJ

Responsibilities:

• Participated in user requirements workshops to understand the pain points of their existing applications.
• Conducted a brainstorming session to provide possible solutions for their existing screens and to improve user experience.
• Design low and high fidelity wireframes.
• Design Dashboard for their existing application, which includes clickable prototype in Axure, design documentation, low and high fidelity mock-ups.
• Design overall style guide for the application.

Environment: Photoshop CC, Axure 7.0, Sharepoint.

UX Architect

Confidential, New York, NY

Responsibilities:

• Conduct deep dive analysis to define the requirements by designing a very high-level wireframes to help business thought process.
• Design short but targeted user survey.
• Design low and high fidelity wireframes for Compliance Portal home page and Application Catalog page.
• Also created Interaction Design Document (IDD) by specifying annotations.
• Working closely with Business Analyst, Content Writers and Developers.

Environment: Adobe Creative Suite, Axure, Dreamweaver & Visio.

UX Designer

Confidential, Princeton, NJ

Responsibilities:

• Responsible for oversight of all aspects of Confidential including site design and maintenance, CSS, web interactive design, video, info graphic production, logos and iconography. Collaborate with product managers to scope, spec and design new products. Deliver wireframes and IA diagrams following specification documents.
• Collaborated with users and gathered requirements, designed wireframes using Photoshop, converted wireframes into responsive HTML5.
• Design wireframes and converted the design into HTML using HTML5 and CSS3.
• Worked on the Unified Mobile site low & high fidelity wireframes: Integrated mobile site that gives user the ability to navigate seamlessly amongst the three sites.

Environment: Adobe Creative Suite, Dreamweaver CC, HTML5, CSS3 & Visio.

Mobile & UX Designer

Confidential, Collegeville, PA

Responsibilities:

• Collaborated with business stakeholders to define strategy, site architecture and navigation, map out user flow and experience, and define high-level interaction.
• Produced wireframe designs and information architecture.

Environment: Adobe Creative Suite & Visio.

UX Designer

Confidential, New York, NY

Responsibilities:

• Support business development initiatives by producing high and low fidelity mock-ups for the application ‘GCRF.
• Established user-interface prototyping, wireframes, communication methodology and standards.
• Covert the wireframes into HTML prototype.

Environment: HTML5, CSS3, Adobe Creative Suite, Visio & iRise.