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Software Developer Resume

DenveR

SUMMARY:

  • Should have hands on configuration and troubleshooting experience on Shortel PBX system, SBC's, Shoretel phones
  • Should have good understanding on creating call centre call flows, reports and troubleshooting experience
  • Strong understanding of protocols such as ISDN, PRI, BRI, H.245, H.323, SIP
  • Configuration and troubleshooting skills on IP Phones like Cisco 504G, 525G & Cisco ATA bridges & Polycom Ip phones VVX500, VVX200 & VVX 8120
  • Should have hands on experience on Implementation, Administration and troubleshooting Skype for business cloud PBX (Phone system), Audio & Video conference
  • Knowledge of Microsoft Teams would be an added advantage

PROFESSIONAL EXPERIENCE:

Confidential, Denver

Software Developer

Responsibilities:

  • Should have good understanding on creating call centre call flows, reports and troubleshooting experience
  • Strong understanding of protocols such as ISDN, PRI, BRI, H.245, H.323, SIP
  • Configuration and troubleshooting skills on IP Phones like Cisco 504G, 525G & Cisco ATA bridges & Polycom Ip phones VVX500, VVX200 & VVX 8120
  • Should have hands on experience on Implementation, Administration and troubleshooting Skype for business cloud PBX (Phone system), Audio & Video conference

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