Developer Resume Morristown, NJ - Hire IT People

TECHNICAL SKILLS:

Moveit Tech Support

Automate Tech Support

Agile

FTP/SFTP

PGP

Remedy

Powershell

Sterling Commerce Connect Direct Support

ITIL

SSH

Service Now

Catchpoint

TSO/ISPF

Windows Server 2012

Rapid 7

AWS

PROFESSIONAL EXPERIENCE:

Developer

Confidential, Morristown, NJ

Responsibilities:

Provided technical support on the Ipswitch Moveit platform.
Completed software upgrade from Moveit 7.0 to 11.0.
Also completed upgrades to the Moveit DMZ.
Provided technical support in a “follows the sun”format for sites in the US and abroad.
This was an Export Controlled Data environment.
Application ran in a “high availability” mode. Initiated host connections for new moveit jobs in Moveit automation.
Set up new users on DMZ.
Resolved IP lockouts. Reset passwords.
Maintained and updated runbooks.
Verified database connectivity. Set up new jobs in Moveit Automation.
Installed vendor software upgrades.
Worked on initiatives to automate processes in the Moveit application.
Tracked user service requests in the Service Now tool.
Participated in QMW/OS Patching on Moveit/Windows platform.
Updated/maintained firewall rules.
Completed vulnerability remediations.

Application Support

Confidential, Norcross, GA

Responsibilities:

Ensure the timely transmission of check image files on multiple servers of the Fiserv Item Processing platform.
Set up new users on Moveit Central and Moveit DMZ.
Edit parm files to facilitate processing of failing jobs on Moveit.
Monitor Automate alerts to assure 24/7 connectivity.
Conduct quarterly disaster recovery testing with vendors.
Restore access for locked DMZ accounts.
Train new Application Support associates on Moveit, Moveit DMZ and Automate platforms.
Monitored job flows on Connect Direct. Compile weekly and monthly statistics.
Set up new jobs in Automate and Connect Direct.

Support Engineer

Confidential, Norcross, GA

Responsibilities:

Project Manager

Confidential

Responsibilities:

Managed projects in the operations division of the bank.
Duties included, research of new software and hardware offerings, hardware acquisition negotiation of software purchase, installation of software updates and implementation of the software across nine different operations centers.
Responsibilities also included the maintenance of the hardware and software in a mainframe computing environment.