Application Support Engineer Resume HOUSTON, TX - Hire IT People

SUMMARY

Change - driven, results oriented, managerially astute, and deeply industrious Middleware Engineer professional showcasing 5+ years of experience in middleware engineering, business process improvement initiatives, administration, and IT-relevant capacities, including full Software Development Life Cycle (SDLC) coverage.
Experienced in installation, server configuration, deployment, and performance tuning including troubleshooting and maintenance of Oracle WebLogic Server JBoss Application Server.
Installed, Configured, and administered Oracle WebLogic 11g and Web Servers such as Apache in Development, Test, and Production Environments.
Deployed applications (WAR, JAR, AND EAR)
Performed Maintenance such as Load balancing, high availability and Fail-Over for the servers.
Installed and Configured Apache Plug-ins in WebLogic 11g/12c. * Configured and created JMS queues & topics, Connection Factories, Data sources, connections pools & multi connection pools.
Familiar with Setting up Secure Sockets Layer (SSL) communication between Apache and the WebLogic Application Server.
Vast experience Monitoring and managing the WebLogic server instances using WSLT scripting and for automation purposes.
Extensively performed troubleshooting and fixing day-to-day problems of the applications in production and testing environments.
Experienced in Creating domains in WebLogic 12c/11g in a Linux and Windows environments.
Expert in WebLogic server administration tasks such as configuring Managed servers and setting up a clustered environment.
Experienced in installing SSL Certificates on various Web Servers and BEA WebLogic Application Server.
Expert in Investigating and resolving performance issues by taking thread dump, GC values and heap dump and analyzing this dump with the development group.
Configured Node manager for administering the managed servers in WebLogic.
Effective communication with client, cross-functional teams to achieve project priorities/timelines.
Extensive knowledge in Configuring connection pools for data sources.
Handled Migration configuration for transactions, security, JMS servers while transitioning from the development to production environment.
Experience in configuring and managing secured environments using SSL and digital certificates.
Experience in start and stop servers.
Linux Operating Systems management, group management, the command line and permissions as well as Windows Operating Systems management.
Experienced in building, maintaining, troubleshooting, and securing and support server hardware and software technologies, including virtualization.
Experience in Installing, and configuring Apache Web server 2.x, WebLogic
Plug-in to Proxy and Virtual Host for WebLogic server.
Production on call Level 2 Support.
Provided 24x7 on-call support for production / non-production environments.
Used ticketing tools such as BMC Remedy.
Manage and perform patching/security fixes/upgrades to the WebLogic environment.
Installed, configured, and maintained all platforms and web services.
Knowledgeable working with JBOSS, Tomcat.
Experience with Shell and Bash scripting.

TECHNICAL SKILLS

Microsoft Office Suite
Word
Excel
Outlook
Lync
PowerPoint
Access
Project
Visio
Microsoft Project
Microsoft SharePoint

PROFESSIONAL EXPERIENCE

Confidential | HOUSTON, TX

Application Support Engineer

Responsibilities:

Handled monitoring and performance tuning of the application servers hosted on the client servers.
Responsible for troubleshooting and fixing complex issues.
Troubleshooting using thread dump, heap dump and Garbage collection analysis for WebLogic server issues.
Experience with monitoring Intro-scope
Experience with AOTS Ticketing System
Experience with bouncing servers Stop and restart
Experience with RabbitMQ
Experience with Failover Switching
Experience with Linux commands
Deployed WAR, JAR, EAR files on WebLogic 10.3.6, and Tomcat.
Experience checking the logs
Experience with OS Patching

Confidential

Middleware Administrator | application support

Responsibilities:

Installed WebLogic, JBOSS servers, configured domains across
Production and Non-Production environments.
Installed and Configured Apache, and IIS Plugins for WebLogic.
WebLogic, JBOSS Cluster configuration of multiple instances.
Creation of SSL and Digital Certificates for requesting, generating and the implementation of the communication link between the web server and the application server.
Handled monitoring and performance tuning of the application servers hosted on the client servers.
Responsible for troubleshooting and fixing complex issues.
Performance tuning of JVMs.
Deployed WAR, JAR, EAR files on WebLogic 10.3.6, and JBOSS.
Write and modify Script WLST for automating startup/shutdown and other admin activities for WebLogic Server.
Troubleshooting using thread dump, heap dump and Garbage collection analysis for WebLogic server issues.
Provide 24 x 7 support during peak production times and Experience working in a cloud environment using Amazon EC2, S3 buckets.

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Application Support Engineer Resume

Houston, TX

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