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Software Programmer And Product Support Resume

SUMMARY

  • Software developer with 5+ years of experience in customer support, software programming, implementing critical software upgrades and working with teams.
  • Also experienced in a demanding project driven environment, working closely with sensitive government data for 9 County Clerk/Recorder offices.
  • Outgoing and detail oriented, I work equally well independently or in a team environment.
  • Proficient at problem solving, report writing and software development.

TECHNICAL SKILLS

Operating Systems: UNIX/Linux, Windows 95/98/NT/2000/XP/7/8/10

Databases: Oracle 8i, CyberScience, MySQL

Programming Languages: PL SQL, SQL, Java, C#(.Net), C++, C, Web Development (HTML, CSS, Bootstrap, PHP, XML, JavaScript), Assembly, NodeJS, LAMP stack

Utilities and Tools: SQLPlus, Microsoft Office Suite, jGRASP, Visual Studio, Eclipse, CodeBlocks and Netbeans

PROFESSIONAL EXPERIENCE

Software Programmer and Product Support

Confidential

Responsibilities:

  • Debug and maintain existing software versions, and upgrade client product modules
  • Develop and implement product improvements based on end user feedback
  • Improve and stabilize existing code base independently with little oversight
  • Investigate third party software for compatibility with company proprietary product
  • Assist end users with maintaining critical and confidential data to ensure data integrity
  • Research software bugs and deficiencies and plan and implement appropriate repair strategies
  • Increase programming language knowledge continually, while performing all job duties successfully
  • Maintain onsite Linux servers while performing support duties
  • Coordinate with other internal operations departments such as sales and special projects
  • Participate in weekly meetings