Profile

• Over 6 years of experience in business analysis, requirements gathering in financial and transportation industry.
• Practical understanding of rational unified process RUP , software development life cycle SDLC , waterfall, iterative, joint application development JAD , rapid application development RAD and agile methodologies.
• Experience in generating business requirements, use cases and UML diagrams with emphasis on use case diagrams, state diagrams, sequence diagrams, activity diagrams and collaboration diagrams for a variety of application functionality designs.
• Experience in requirement gathering for database projects, preparing Physical Data Models and Test Plan Specifications for Enterprise Data Warehousing.
• Experience in networking with individuals at various levels.
• Involved in documenting test cases, scripts and resolving User Acceptance Testing UAT concerns by coordinating with QA team.
• Involved in project requirements, estimating schedules, maintaining project documentation and managing workloads.
• Trained and applied Six Sigma and Lean for process improvement and efficiency.
• Sound knowledge of US GAAP, General Ledger Accounting, Account Reconciliations
• Accomplished several projects successfully working in a team as well as individually.
• Enterprising and self-motivated personality with excellent communication, presentation interpersonal skills.

TECHNICAL SKILLS:

Confidential

Business Analyst

• Gathered requirements for the proposed site to be developed with SME's, Security Operations Manager and Security IT team and with SDRA Security Research Data Analytics Agents
• Prepared High Level Design HLD doc, Standard Operating Procedures SOP And Approvals for the same.
• Documented Project Initiation Doc and presented to entire team
• Proposed various initiatives and key features for the concerned Project.
• Created Branding of Training module and involved in Legal Approval process.
• Developed training module for entire security team on SIMS applications by creating Printable Job Aid's, Web Ex's, FAQ's and Quick Tip Sheets.
• Prepared User Guides, lesson Plans covered under different categories
• Creating a new site in SharePoint, Document Library and lists, Surveys, wiki, calendars, tasks, announcements and managing permissions etc
• Migrating content from dept server SDRA01WSS01 to corporate server.
• Integration of all 3 departments in Security--Security Training, Investigative Techniques, T3 training Train The Trainer modules on the new site
• Launched new Security training site with 3 sub sites seamlessly, Presented a walkthrough to the entire security ream and EMEA Europe Middle Eastern and Africa .
• Assisted in migration for Archer 4.5 to 5.X

Confidential

Business Applications Analyst

• Gathered requirements by conducting interviews with user groups, OPCO companies FSC CMDM , EDW end users, DBA's, JAD and Go/No Go meetings.
• Coordinating with DBA group, Development Group, Source systems IT group, EDW infrastructure group and seamlessly bringing the project to completion.
• Prepared Systems Requirement document Functional, Non-functional , Detailed Test Plan Specifications, Physical Data Model.
• Prepared Mapping and Sizing documents, data base analysis, Traceability Matrix etc.
• Prepared Service Level Agreement and adhering to FedEx compliance standards for all documentation.
• Designed Business High Level Workflows, HLD.
• Coordinating and processing in regard to space allocation in EDW for CMDM team and EDW Infrastructure group.
• Data Acquisition process ETL thoroughly documented and represented.
• Used MS Word for requirement gathering and documentation, MS Excel for Mapping and Sizing Documents, MS PowerPoint for Business High Level Workflows etc.,
• Conducted Integration Testing and Monitored User Acceptance Testing and preparing test cases and Post Load Checkout Procedures after moving into Production.
• Created adhoc reports, analyzed data, developed business cases, defect documents etc.
• Querying and analyzing data in Terra data using SQL.
• Thoroughly documented all existing applications.
• Prepared process automation documentation and loaded to production.
• Successfully and seamlessly loaded all assigned projects to production and monitored production support.
• Environment: Windows MS Office and Windows XP, MS Word, MS PowerPoint and MS Excel, Teradata, SQL, AbInitio, Team forge,.

Confidential

Business Analyst

• Created adhoc reports via SQL, Access, and Excel , analyzed data and developed business cases, data models.
• Conducted interviews of all user areas, Cox Business Services CBS , internal department heads to elicit their requirements for the new system.
• Prepared Business Requirements Document for the project.
• Designed Product Use Cases and UML models using RUP.
• Data flow between OPTIX and ICOMS represented and documented.
• Prepared Non Functional Requirements NFR , database analysis report, Traceability Matrix etc.
• Developed detailed Workflow Analysis for areas not automated.
• Used MS Word for requirement gathering and documentation.
• Thoroughly documented all existing applications to be replaced.
• Involved in new processes, offered graphical and text based requirements.
• Responsible for weekly status update reports.
• Environment: Windows MS Office and Windows 2000, MS Word and MS Excel, UML, MS Visio.

Confidential

• Business Analyst Involved in Requirements Gathering from user groups and analyzed workflows and UI screen dynamics.
• Customized the RUP framework and implemented it in the project.
• Assisted in creating Statement of Work SOW document for various capabilities in the initial requirements gathering phase.
• Experience to create, edit, and view requirements trace Business Acceptance Criteria BAC to the User Stories and generate reports.
• Designed and developed all Use Cases and UML models using RUP.
• Identified, researched, investigated, analyzed, defined and documented business processes and

Use case Scenarios

• Created Use Cases based on the Business Needs and Features BNF's provided by the business team.
• Experience to centrally store, manage and access business artifacts across all platforms.
• Designed Activity and Sequence Diagrams in UML .
• Organized Joint Application Development JAD sessions, walkthroughs and interviews.
• Prepared presentations in MS Power Point, which was used in JAD sessions and to tract progress.
• Worked with the UI Proto types in creating mock up screens and validated if the requirements are in sync with the prototypes created.
• Assisted in all project documentations.

Environment: UML, Oracle, SQL, MS Visio, MS Office and Windows 2000, Rational Rose, Requisite Pro.

Confidential

Business Analyst

• Generated use-case diagrams using UML.
• Involved in walkthroughs with business team, architects and developers to refine the requirements.
• Worked intensively on various phases in the project lifecycle to design the system in such a way that the high risk claims could be easily identified and monitored.
• Explored all aspects of the claim processing lifecycle, starting from identifying a claim to its closure.
• Researched and assessed client systems and business processes.
• Used MS Word document for requirement gathering.
• Streamlined clerical work processes and mapped to the automated system
• Involved with the Software Quality Assurance SQA Team to develop Test plans.

Environment: MS Visio, UML, Oracle, SQL, MS Office and Windows 2000, Rational Rose, Requisite Pro, MS SharePoint 2.0.