SUMMARY

• Confidential is a certified Salesforce Developer with over 20 years of IT industry experience that includes more than 1 - years hands-on development experience in Salesforce platform and 3 plus years of Oracle Fusion Middleware (WebCenter Content, WebCenter Portal) experience. Arunkumar has strong analytical and design skills.
• He is adept at explaining highly complex data systems to a wide variety of audiences and a proven multitasker, independent developer and team player.
• Experience in Salesforce Classic which is based on a older UI, whereas Lightning sports a more enhanced UI with some advanced features giving a richer UI experience for the users.
• Certified Salesforce Platform Developer I
• Strong experience in Salesforce Design and Development
• Exceptional proficiency in Apex Classes, Visualforce Migration Tool and other programs in Salesforce developer toolkit
• Effective knowledge of Oracle WebCenter Suite and RDBMS technologies
• Hands-on experience using Eclipse, JDeveloper, Force.com and other Integrated Development Environments
• Superior oral and written communication skills
• Sound ability to integrate various business processes across different systems.

TECHNICAL SKILLS

CRM: Salesforce Platform, Sales Cloud, Service CloudProgramming & Scripting APEX, Visualforce, SOQL, SOSL, Oracle ADF, Java

Languages: (J2EE, JSP, Servlets, JSF), JavaScript, jQuery, HTML, CSS, Bootstrap, XML & SQL

Content Management: Oracle WebCenter Content (11g & 12c - ECM/UCM, Site Studio, Inbound Refinery)

Portal: Oracle WebCenter Portal (11g & 12c)

Search: Oracle Secure Enterprise Search (SES)

J2EE Application Servers: Oracle WebLogic Server (BEA WebLogic), Apache Tomcat

Web Servers: Oracle HTTP Server (OHS), Apache HTTP Server, Internet Information Server (IIS)

Database: Oracle, MySQL, MS SQL, MS Access

IDE: JDeveloper, Eclipse, Force.com IDE

Operating System: Windows & Linux

Office Applications: Microsoft Word, Excel, PowerPoint, MS Project and Visio

PROFESSIONAL EXPERIENCE

Confidential - Green Bay, WI

Senior Developer & Practice Lead

Responsibilities:

• Designed and Developed Apps and Customizations for the Sales Department
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API, and Web Services.
• Created Page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Worked on Validation Rules, Workflows and Approval Processes.
• Designed Custom Objects and developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed a customer feedback and satisfaction process.
• Programmed business logic using combination of apex classes, constructors, interfaces, methods and DML, keeping the iterations within governor limits.
• Implemented email-to-case, web-to-case entry and manual case entry for entering customer's cases in cases tab.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Used SOQL&SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Force.com web service API for implementing WSDL in the application for access to data from external systems and web sites.
• Used the Sandbox for testing to ensure minimum code coverage for the application to be migrated to production.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Participated in the bug review meetings, updated requirements document as per business user feedback and change in functionality of the application
• Met with department managers to identify issues and areas of potential improvement
• Supported business needs with technical design documentation
• Designed and documented relevant system code and configurations
• Explained system integration topology and related transactions
• Met broader group responsibilities as needed

Environment: Salesforce Platform, Visualforce, APEX, Sales Cloud, Service Cloud, Salesforce AppExchange, HTML, CSS & JavaScript

Confidential - Florence, NJ

Web Center Developer / Delivery Manager

Responsibilities:

• Developed News Publishing feature using WebCenter Site Studio to provide an easy to use interface for corporate news section of the intranet portal. Feature included content submission, review and approval workflow and homepage display capabilities for real-time and scheduled publishing of corporate news.
• Assisted with the performance testing, tuning and deployment WebCenter Portal task-flows, Content Presenter display templates and custom ADF applications in WebCenter Portal and Content infrastructure.

Environment: WebCenter Portal 11.1.1.9, WebCenter Content 11.1.1.9, Oracle ADF, JDeveloper, Inbound Refinery, iDocScript, JavaScript, Angular JS, jQuery, Java, Oracle HTTP Server, Oracle Database, RedHat Linux & Windows

Confidential - Clearwater, FL

WebCenter Content Developer/Project Manager

Responsibilities:

• Migrated several million documents in to WebCenter Content 11.1.1.9. Used Batch Loader and custom Java Application to mass migrate documents
• Developed Java application using RIDC API to purge expired document in a scheduled manner
• Resolved several functional issues reported by business involving Rendition Sets, Security Groups, Accounts and Workflow

Environment: WebCenter Content 11.1.1.9, Inbound Refinery, iDocScript, Java, LinuxWindows

Confidential - Chicago, IL

WebCenter Developer

Responsibilities:

• Lead the offshore delivery team consisting of WebCenter Portal, Content and Sites developers
• Assisted with the upgrade of NMI Intranet Portal to Oracle WebCenter 11.1.1.8 (Portal and Content)
• Redesigned NMI Intranet Portal using Oracle WebCenter 11.1.1.8 - Separated Static and Collaborative portions of the Portal to serve static content using Oracle WebCenter Sites and collaboration content using Oracle WebCenter Portal. Integrated Portal with Oracle WebCenter Content to serve Policy Procedure Documents.
• Migrated Group Space and Policy Documents to WebCenter Content 11.1.1.8. Implemented enhancements to Policy Documents in WebCenter Content including new custom metadata and profiles.
• Developed Portlets and Task-flows using Oracle ADF to provide custom features within the Portal, Developed ADF skin to brand the Portal to NMH standards, Integrated Oracle Secure Enterprise Search with Portal, Content and Sites to provide a unified search experience.
• Assisted with the migration of Documents and Group Spaces (Pages, Discussions, Announcements, Events and Security) from 11.1.1.3 environment to 11.1.1.8 environments. Performance tested and tuned Oracle WebCenter, Oracle Web Tier (Oracle HTTP Server and Oracle WebCache) to achieve optimal response times and resource utilization.

Environment: Oracle WebCenter Suite 11.1.1.8 (Portal, Content & Sites), Oracle Secure Enterprise Search 11.2.2, Oracle WebLogic Server 10.3.6.0, Oracle HTTP Server, Oracle WebCache, Oracle Database, AIX 6.1, RedHat Linux 6, Windows 2008 R2

Confidential

WebCenter Developer

Responsibilities:

• Developed a Solution to deliver Bi-lingual content (English and Arabic) in WebCenter Portal by integrating with WebCenter Content and using an Expression Language (EL) based real-time content selection based on the user’s language preference.
• Developed Content Presenter Display Templates to display News and Events content in slideshow, tabular and detail views.
• Developed context based editing capability by using WebCenter Portal WIKI pages surfaced inside Portal Pages with Content Presenter and applied WebCenter Content Workflow to allow review and approval of Portal Page Content.
• Developed a solution to deliver a Responsive User Interface for the Portal supporting several Desktop Browsers, Mobile and Tablet devices.

Environment: Oracle WebCenter Suite 11.1.1.9 (Portal & Content), Site Studio, Oracle WebLogic Server 10.3.6.0, Oracle HTTP Server, Oracle WebCache, Oracle Database, Windows 2008 R2

Confidential

Senior Technology Consultant

Responsibilities:

• Developed solution demo and Proof of Concept (POC) to showcase capabilities of Oracle WebCenter Portal to prospective customers from healthcare and education domain.
• Installed & Configured Oracle WebCenter Portal in the Demo environment and built WebCenter Spaces Portal to showcase the capabilities of WIKI, Blogs, Discussions, Announcements & Events.
• Lead the design and development of a School Management System - an ERP solution targeted for medium and large Educational Institutions.
• The product was developed using Open Source ERP solutions and Java/J2EE framework.
• Designed and developed a public website for TCM City - a healthcare organization
• Handled Pre - Sales, Technical Evaluation, Requirements Gathering, Technical design and development of educational software.
• Provided creative inputs and lead content development for e-learning solutions.

Environment: Oracle WebCenter Portal 11.1.1.5, Java, J2EE, HTML, JavaScript, PHP, Apache HTTP Server, MySQL Database, Oracle Database, Linux & Windows

Confidential

Solution Architect

Responsibilities:

• Drive Cost savings initiatives across different Business Units for SEA.
• Monitor and review the progress of the programs to ensure they meet the set targets for FY08.
• Program management, tracking and ensure success of the various programs under my charge.
• Provide solution and delivery review for Pre-sales team as part of deal pursuit activity
• Oversee implementation projects to identify gaps, issues and put measures to resolve them

Confidential

Solution Architect

Responsibilities:

• Design Outsourcing Solution for new deals under pursuit.
• The key solutions that were part of the deal pursuit activity were as shown below:
• Helpdesk, Desktop management and Server Monitoring, Management and Facility Management services
• Co-ordinate and lead Subject Matter Experts from different Platform teams involved in the deal pursuit
• Execute project management for Singapore Government customer for a Data-center migration project.
• Contribute in creating solutions and costing for new deal pursuit.

Confidential

Technical Consultant

Responsibilities:

• Lead a team of engineers. The team's responsibilities include Design Plan and implement projects on Enterprise Desktop Management Solution implementation for new customers based on tools Microsoft SMS, Altiris, HP Openview Radia.
• Design solutions based on Microsoft SMS (ver. 1.2, 2.0 & 2003), Altiris & HP OV Configuration Manager (Radia) for Enterprise Desktop management for Customers Provide technical consultations on Software distribution solutions for new deals under pursuit.
• Evaluate and advice customers on technical solutions Train customer/onsite engineers on a continual basis to equip them with the latest solutions and tools available Manage a team of engineers to provide Enterprise Desktop Management Solution (Microsoft SMS, Altiris & HP OV Configuration Manager (Radia),) for Government Ministries (17 agencies).
• Plan and implement Microsoft SMS based Desktop Management solution for trade customers like GE Medical, SGX.
• Create packages for software distribution.

Confidential

Project Leader

Responsibilities:

• Lead a team of engineers to accomplish the following:
• Perform User Account Management, Maintain and improve server infrastructure availability
• Execute, plan and implement backup and recovery strategy
• Manage system administration activities
• Ensure server infrastructure complies with standards and policies
• Troubleshoot areas of problem degradation
• Manage external vendors, initiate and coordinate all maintenance activities
• Assist, coordinate and manage the entire troubleshooting effort Package and rollout software using SMS
• Generate hardware/software inventory reports using SMS Hardware Platform - HP NetServer LH III, HP Netserver E-50, Xylan Omni Switch, Cisco routers.
• Server Software: NT Server 4.0, Microsoft SMS server 1.2, MS SNA Server, Cheyenne Arcserve version 6.5 for Windows
• Windows 95, Windows 98, MSOffice 97, Lotus notes mail, Attachmate Extra and AH in-house applications

Confidential

Project Leader

Responsibilities:

• User Account management and exchange mail box creation for users, disk space allocation.
• Troubleshooting Network and Desktop related issues Troubleshooting customized applications related problems
• Rollout of Microsoft SMS and subsequent inventory collection and report generation.
• Monitor and generate report on the performance of NT Servers.

Confidential

Project Engineer

Responsibilities:

• Migrated Novell Servers to NT Domain environment.
• Migrated all DOS based client to Win95 PC COE environment.
• Customized all in-house applications to be ported over to Windows environment.
• Planned and Deployed SMS in the environment.

Confidential

Senior Technical Consultant

Responsibilities:

• Planning installations, administration and maintenance of Windows NT and Novell Netware based LANS.
• Installation and customization of Windows NT Servers and providing connectivity with Novell Netware and SCO Unix Installation and customization of desktop Operating systems like Windows 95, Windows for Workgroups 3.11 and MSDOS based workstations.
• Conduct Microsoft Authorized Training Courses to Engineers

Confidential

Customer Support Executive

Responsibilities:

• Execution of Projects on Windows NT 3.51, Netware 4.x, Netware 3.x.
• Provide technical support for administration and maintenance of Netware and Windows NT based networks.
• Conduct training for fresh engineers

Confidential

Technical Consultant

Responsibilities:

• Training engineers on PC hardware and DOS/Windows Operating Systems
• Training Engineers on installation and maintenance of networks. (Novell Netware ver. 2.2,3.x).
• Training engineers on chip-level troubleshooting of computer motherboards and teaching them the architecture of a Personal Computing system.
• Development of hardware and software diagnostic tools.
• Developing device drivers for DOS based PC's using C and Assembly language.