Profile

Over 15 years professional experience in the information systems industry, 7 years in Quality Assurance Mercury Interactive Certified Product Specialist . Over 20 years of programming experience. 10 years in C and VB .NET. Strong comfort in all environments from mainframes and client-server networks to application development and systems programming. Industry knowledge primarily with automating processes for financial service providers and banking.

Experience

Confidential

Web Developer

• Migrating / updating web site from MS Data Access Pages to ASP VB.NET 3.5 4.0.
• Create and maintain tables, stored procedures, security, scheduled jobs, and customer profile data in SQL Server databases for stream-lining user experience.
• Creating new web interfaces for the users to have a simpler maintenance of hosted projects.
• Working within security guidelines for U.S. government concerning access of web systems.
• Creating reusable controls to streamline the look and feel of the site and lessen maintenance.
• Company's primary web services developer for their client data exchange and real-time updates.

Confidential

Custom Application Development

• Created C .NET application that mimics multiple current systems but allows them to be accessed through one application interface.
• Bridged hardware, by creating custom drivers to handle their integration need.
• Rebuilt standalone analog reporting hardware into integrated digital data transactions.
• Created user interface for maintaining government mandated imaging / tracking requirements.
• Integrated hardware for POS systems.

Confidential

Automation Specialist

• Integration of systems internal middle-ware. Windows server based applications and services with SQL Server back-end.
• Created a VB .NET based automated document management solution. Scanned at branches, pulled at night, OCR to file into online systems.
• Created middle-ware platforms for externally dependent clients VB.Net: web and system based
• Web based interfaces for sharing data between banks, mortgage companies and affiliates.
• Automation of loan scoring FICO and internal rules based to offer customers real-time loan terms.

Confidential

Hardware Automation Consultant

• Automated hardware using Mercury Quick Test Pro 8.0 vb.net based and Quality Center.
• Measured accuracy and consistency of laser-tracking hardware.
• Tested in-house developed CAM2 Computer Aided Measure software.
• Conferred with SME's and developers to understand intended functionality.
• Created test scripts based on software development specification.

Confidential

Reporting Database Developer / Application Developer

• Create compiled reports based on Governmental Health Care data and that's a lot of data
• Data crunching, mining, researching to create reports for service providers to facilitate their own understanding of market positioning.
• Created custom applications as needed for the customer SQL Server, MS Access
• Maintain service contract with customer as reports change yearly based on needs of the customer.

Confidential

TestDirector Lead

• Lead the implementation of TestDirector Quality Center 8.2 .
• Configured and customized TestDirector projects based on company specified requirements.
• Provided instruction on the mapping of existing requirements.
• Trained users and administrators to adhere to Mercury's best-practices.
• Worked with testers to integrate third party tools into TestDirector
• Developed and implemented a migration plan from TestDirector 7.6 to QualityCenter 8.2 that allowed for a live roll-back if errors were found.

Confidential

Assessor of Quality Practices

• Interviewed key personnel front-line, leads and management from various departments to gather information concerning quality practices.
• Assessed their implementation of quality processes against industry best practices covering topics such as: Project Planning, Design, Development, Testing / Validation, and Implementation.
• Articulated sufficiencies and deficiencies to the QA department leads and directors and prioritized gaps for creating future projects.
• Created ratings scorecard skewed by corporate or departmental relevance for each quality practice.

Confidential

Hardware Automation Consultant

• Automated hardware using Mercury Quick Test Pro 8.0 and Test Director Quality Center .
• Measured accuracy and consistency of laser-tracking hardware.
• Tested core functionality of embedded systems via in-house developed metrology applications.
• Challenged the coded hardware drivers to validate error handling and messaging.
• Conferred with SME's and developers to understand intended functionality.
• Designed different test approaches to expose company to multiple automation techniques.

Confidential

Senior Application Automation Consultant

• Co-created company specific automation strategy documentation.
• Successfully completed six-week automation proof of concept to help secure subsequent contracts.
• Designed automation testing framework for three integrated systems.
• Maintained deadlines in an ever-changing environment daily changes to test environment, new software release every 6 weeks.
• Worked with Oracle DBA's and PowerBuilder developers on a weekly basis to stay current on application changes for assessing and reporting impact on automation efforts.
• Met with employees weekly for Q A and to relay automation scripting best practices.
• Developed dynamic and modularized scripts for a smaller maintainable code base.
• Documented modules and function libraries to heighten understanding and lessen need for rework.
• Implemented metric scripts to tally successes and failures for high-level review of script usefulness.

Confidential

Senior Quality Assurance Analyst / Web-developer

• Verified that new products and vendors can meet their SLA's via automated testing.
• Executed performance tests, analyzed results, and reported findings to upper management.
• Developed web based forms for internal use to automate requesting access to bank resources requesting hardware and software and software downloads.
• Set up test environments to mimic current production at different locations in the field.
• Coordinated resources and developed new coding guidelines to be incorporated with the internal web server migration.
• Automated the updating of code from ASP to VB.NET for web server migration.
• Co-developed project tracking and reporting environment for Network Services.

Confidential

Consultant / Database Programmer

• Designed programmed a more efficient database for generating election poll-books 8-hour processes now run in 15 seconds more flexibility than old system and allowance for expansion while maintaining identical reports and options of the old system.
• Created reports to government specifications.
• Consulted for better use of office resources. Setup an internal network with shared resources to minimize hardware maintenance expenses.
• Produced quality database tools under static deadlines elections .
• Production test group contained over 400,000 voters.

Confidential

Senior Quality Assurance Analyst / Database Developer Programmer/ Liaison

• Acted as QA consultant for a 10-project security initiative mandated by the OTS.
• Setup a production test environment and managed its resource usage for testing new procedures and automating scripts before implementing to actual production.
• Developed database to capture, store, maintain and report information for 10 inter-related projects.
• Validated deployment and installation processes, as well as developed post-conversion tests, and equipped help-desk personnel with FAQ's that may arise.
• Filled role as Liaison, representing and directing individuals in moves, meetings and compliance.
• Active part in process for determining new bank wide storage guidelines and server structures.
• Gathered satisfaction feedback from project implementations and produced statistics.

Confidential

Quality Assurance Tester

• Worked with an internet-based startup endeavor from beginning to fruition SDLC .
• Used Mercury Interactive's scripting/ management tools WinRunner 6.0/ TestDirector 6.0 to create test cases and execute scripts.
• Lead-scripter/developer of WinRunner scripts and functions used to expedite the testing process.
• Tested third party applications Web, back-office, client application software for completeness via positive, negative and regression testing.
• Responsible for developing and executing test plans, cases, and scripts while tracking defects and retesting when fixed.

Confidential

Quality Assurance Tester/ Y2K Tester

• Accomplished tasks on a priority-scale basis.
• Tested internally developed and third party applications for Y2K compliance.
• Documented testing process, steps, and exceptions.
• Interacted with SME's to understand application criticality.
• Led meetings of strategy necessary for attacking Y2K specific to the AUT .
• Worked with scripting/ management tools WinRunner 5.0 /TestDirector 5.0 for repeatability in testing and clarity in documentation.

Confidential

Quality Assurance Tester/ Y2K Tester

• Tested in-house and third party applications for Y2K compliance.
• Developed generic script based framework for testing PC applications: Windows and DOS.
• Set up Test environments identical to Production.
• Used scripting tools daily WinRunner 4.0 5.0/ AutoTester 3.0 to automate the testing process.
• Coordinated meetings with Managers and SMEs to outline Y2K expectations for their departments.
• Documented testing process steps and exceptions.

Confidential

Programmer Analyst II Fraud Detection

• Thrived in and developed code for a CICS environment: COBOL and Assembler programming using IMS, DB2, JCL, and TSO/ISPF.
• Created new programs that allowed clients to monitor account activity in an online environment.
• Interacted with the clients to make certain their needs were met.
• Enhanced backbone programs with new modules and/ or functionality.
• Setup and tested developments - in CICS and batch environments positively, negatively, and regressively.
• Verified that any new code was Y2K compliant.
• Managed and estimated time for prioritized projects.

Confidential

PC Technician

• Installed hardware and software to attain a user-friendlier network environment for faculty and staff.
• Acted as a mouthpiece to voice the desires of faculty/ staff to administrator, and responsible Vice President.
• Troubleshot hardware and software configurations/ installations.
• Constructed and rebuilt computers.

Confidential

Technician

• Installed Ethernet, token-ring, coax, and daisy-chained networks, and assisted in setup of client/ server environment.
• Configured and upgraded PC's to customer specifications.
• Acted as consultant for software and hardware system crashes.
• Set up surveillance system to fit testing center specifications.

Confidential

Lab Technician/ Assistant

• Handled problems in Windows and DOS trouble-shooting for faculty.
• Assisted students with general application software packages.
• Solved basic interface difficulties.
• Served as a resource to explain the uses of software to students/ faculty/ staff.

Computer skills

Programming

• C .NET 10 , preferred development platform , VB .Net 10 , ASP 12 , Assembler, BASIC, C, C , CICS, COBOL, JavaScript 10 , JCL, Pascal, and Visual Basic.

Data Conversion / Translation methods

• XML 5 , XSLT 5 , Stored Procedures 12 , custom code 15 .

Databases

• DB2, MS Access 97 2010 , SQLServer 97, 2000, 2005, 2008 .

Software

• Mercury Interactive WinRunner C-based automation , QuickTest Pro VB based automation , and Quality Center TestDirector .
• Microsoft Visual Studios, Office Access, Excel, PowerPoint, Word .

Operating Systems

• DOS, IMS, TSO / ISPF, Unix, Linux Knoppix, Ubuntu, etc. , Windows 9x/NT/2000/XP/ 7 .