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Ux Analyst / Consultant Resume

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SUMMARY

  • Deliver world - class creative direction, from brand concept to launch.
  • Produce designs to help the entire product team and stakeholders understand the desired user experience and move the project forward in a unified manner.
  • User centered design approach with an emphasis on UXR, ergonomics as well as HCI.
  • Manage all levels of usability testing for prototypes; quickly collect and decipher feedback for rapid iteration of the product design.
  • Brand creation and strategy, interfacing with all participants throughout the production lifecycle.
  • Extensive history optimizing creative production workflow, including budgeting, planning, hiring, procurement, scheduling, logistics, editing, fulfillment, and reporting.

TECHNICAL SKILLS:

Sketch: Craft > InVision workflow, Google Analytics, OmniGraffle, Axure, the Adobe CC suite, Full Story, Hotjar, Jira, and Apptentive.

PROFESSIONAL EXPERIENCE:

Confidential

UX Analyst / Consultant

Responsibilities:

  • As a high performing Creative Director and UX consultant with a record of s in creating digital strategies and designs, I’m helping businesses understand their users, define their web and mobile strategies and make their web and mobile services easier and more enjoyable to use.
  • Conducts UX Research through community outreach and focus groups.
  • Sent follow up surveys within Google Analytics to standardize data.
  • Utilized Hopjar with National Ad Review Council.
  • Drive definition and formalize UX/UI requirements across platforms and devices, working with engineering, analytics, marketing and editorial teams.
  • Evangelize customer-centric design and continue to educate product management, developers, and stakeholders about purpose and value of UX.

Confidential

UX Research & Analyst / Consultant

Responsibilities:

  • Responsible for user research techniques (interviews, contextual inquiry, heuristic evaluations, usability testing, behavioral specifications and user personas) high-level use case definition, storyboarding, task and teams analysis, and to capture and develop data-based user requirements, as well as integration, into effective user experiences for web and mobile projects.
  • Completed UXR through card sorting, survey work and one-on-one interviews.
  • Develop high-level and/or detailed storyboards, mockups, and prototypes to effectively communicate interaction and design ideas to engineers.
  • Actively support scrum team sprint planning, backlog grooming and persona development with product owners.
  • Work with Product and Engineering teams to plan, prioritize and deliver UX deliverables, including information architecture, specifications, personas, use cases, wire frames, prototypes, usability studies, etc.

Confidential

UX Research & Design

Responsibilities:

  • Ran Design Thinking workshops on mobile, desktop and device specific experiences.
  • Led the research team on product conception.
  • Collaborated with PM’s to research, refine and develop product requirements, and with engineers, to ensure designs and brand are properly implemented.
  • Competed UXR to create lo / high-fidelity prototypes, and animatics to communicate design concepts to a broad range of stakeholders, developers, and end users.

Confidential

Lead UX Strategist/Researche in the UX CoE

Responsibilities:

  • Worked closely with UX Research, Developers, Product Owners and other project stakeholders, the CoE, lead the next evolution of ADP’s corporate UX/Design standards.
  • Coordinating, planning, and designing highly interactive applications and services with numerous initiatives occurring concurrently.
  • Advocated for and promoted the adoption of ADP's Visual Design Language (VDL) - a fundamental collective of style guides, interaction patterns, heuristics and philosophies.
  • Creating documentation of user interface design standards, best practices, design patterns and project templates.
  • Acted as an approachable, pragmatic thought-leader for the UXR community promoting a fun, supportive, collaborative environment and being a mentor and guide to junior designers.
  • Orchestrated, participated in, and facilitated UX research with product teams.
  • Analyzed and compared this work to our existing standards.
  • Gathered information and contributed to regular reporting for senior management and product teams to track progress against these standards.
  • Produced and engineered several internal podcast series and multimedia presentations to promote the UX: CoE internally and on a worldwide basis.

Confidential

Senior Interactive Art Director

Responsibilities:

  • Modernized an industry-leading restaurant supplier, Happy Chef.
  • Constructed and defined brand identity elements that set the stage for its successful re-launch several months later.
  • Responsible for designing, managing and delivering in timely manner print and digital design requests from tech, marketing, brand integration, and business development departments in required formats.
  • Some examples include app screens, web pages, marketing decks, banner ads, FB ads, marketing and transactional emails.
  • Laid new foundations for interactive advertising and on-site UI/UX.
  • Completed logo design and style guide curation for Happy Chef and its sub-brands.
  • Designed photographic style and procedure for catalog, web, and print advertising.
  • Videography, including scouting, casting, equipment, and audio standards.
  • Provided close partnership with both client-side product development teams and multiple in-agency departments, including the mid-sized creative group.
  • Through efforts, Happy Chef saw record-breaking sales and social engagement, month after month.

Confidential

Owner

Responsibilities:

  • Founding a studio presented the opportunity to define and market a brand from the concept to actualization.
  • Conscripted artistic and business talent from across the nation to run unique photo, video and al events.
  • BDC quickly became a celebrated entity in Asbury Park’s bustling media scene.
  • Commitment to carefully construct brand identity attracted the admiration of West-Ward Pharmaceuticals, a top Rx/OTC drug manufacturer.
  • Led BDC to overhaul West-Ward’s corporate and customer-facing communications.
  • The company’s logo, web presence, sales materials, and video messaging now reflect its growing reputation as a major force in pharmaceutical production.

Confidential

Senior Interactive Creative Director

Responsibilities:

  • Catered to executives of major national and international clients to produce -winning web design and development.
  • Consistently propelled studio’s talent to push new boundaries in interactive technology, engagement, conversion, and brand awareness.
  • Chili’s: developed viral widget that generated 130,000+ embeds and millions of interactions.
  • Texas A&M: custom video sharing microsite for thousands of concurrent students & alumni.
  • US Air Force: Panoramic UX with Google Maps skinning and integration - 400K+ total users.
  • Southwest Airlines: groundbreaking video streaming and rich media banner placements.
  • Dozens of custom media, hosting, video, and CMS solutions for targeted consumer campaigns.

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