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Technical Lead Resume

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Dallas, TexaS

SUMMARY

  • Middleware Technical Lead with extensive experience in leading IT projects.
  • 9+ years of total IT experience on various technologies that include IBM Sterling Commerce Suite (Sterling file gateway, Sterling Integrator and Control Center), Connect Direct, Websphere Application Server and MQ.
  • Good understanding of Sterling secure proxy and Sterling external authentication server (SEAS).
  • Expertise in setting up point to point, broadcast and custom integrations in IBM Sterling.
  • Extensive experience on managing Agile projects - managing features/product backlog, performing backlog grooming, creating user stories, performing sprint pre-planning, demo, acceptance and retro activities. Also, leading SCRUM calls, providing status updates on items impeding sprint completion,
  • Solid experience developing Use Cases, Test Caes and User Stories.
  • Deep experience in Creating trading partners, SSH remote profiles to establish end-to-end setup between client and vendor applications.
  • Experienced in install and configure Connect Direct on Linux and Windows platforms along with Connect Direct Secure Plus.
  • Good at set up file transfer flows using Connect Direct File Agent for Windows.
  • Good at applying fix packs in Sterling.
  • Hands on experience with AWS services like EC2, S3, RDS, VPC, ELB, EBS, Cloud Watch, and Auto scaling.
  • Experience with creating custom users & groups on an IAM console
  • Build customized Amazon Machine Images (AMI), deploy AMIs to multiple regions and launch EC2 instances using these custom images.
  • Good at set up file transfer flows using CDFA for Windows.
  • Good at applying fix packs in Sterling.
  • Worked on various file transfer Protocol: FTP, FTPS, SFTP, AS2.
  • Excellent knowledge in setting up Point to point Sterling Connect Direct Connections.
  • Good in Job scheduling of MFT objects through Cornjob/ third party scheduler.
  • Good understanding of Sterling secure proxy and Sterling external authentication server (SEAS).
  • Experienced in Installation and Configuration of Web Sphere Application Server v6x and v7.0 on both Linux and Windows.
  • Set up file transfer flows in SnapLogic.
  • Expertise in installing and configuring Connect Direct on Linux and Windows environments.
  • Exposure on Web Sphere MB, Layer7, Box, Shell scripting.

TECHNICAL SKILLS

File Transfer Tool: Sterling Integrator, Secure Proxy, Webmethods7.1.2, Trading Networks, MWS, Symantec PGP, Encryption, vi editor, EDI mapping, Connect Direct and SnapLogic

Web Technologies: Web Sphere Application Server 6.1/7.0, IHSMQ, Message Broker

Operating Systems: Windows, LINUX

Programming: C, C++, Core java, BPML, HTML

Monitoring Tools: Splunk, TPV, Pulse

Ticketing Tool: Infra, Infopath, Servicenow.

Communication Protocols: FTP, SFTP, SCP, HTTPS, NDM

Cloud Technologies: AWS and GCP

PROFESSIONAL EXPERIENCE

Confidential, Dallas, Texas

Technical Lead

Responsibilities:

  • Supporting IBM Sterling Integrator and Apigee in PROD and Lower environments.
  • Gather requirements from internal teams to set up end to end FTP and SFTP connections.
  • Installation and configuration of APIGEE gateway on AWS.
  • Creating infrastructure like EC2s, Load balancers, Route53 entries using cloud formation templates.
  • Creating log groups and cloud watch alarms using cloud formation templates.
  • Set up Kubernetes clusters and install Apigee on top of it.
  • Creating SSH remote profiles and codelist entries to for SFTP configurations.
  • Applying fix packs to LightWell based on requirements.
  • Worked on upgrading IBM ControlCenter fromV6.1.2.1 iFix03 to V6.1.3.0 iFix11.
  • Worked on Sterling Integrator from 5.2.6.2 to 6.1.01.
  • Work with IBM issues during the upgrades and BP issues.
  • Worked on creating Codelists and MAPs in ITXA.
  • Create Jenkins builds to deploy maps in all the environments.
  • Schedule to jobs in Jenkins to shutdown SI during the maintenance.
  • Follow up on IBM PMRs and provide status updates to the management.
  • Working on troubleshooting NAS share issues.
  • Working with DB teams to create GRPs during the maintenance.
  • Troubleshooting issues with file storage on SAN storages.

Confidential, San Antonio, Texas

Technical Lead

Responsibilities:

  • Leading the TCS technical teams (Offshore and Nearshore) in supporting B2B / File Transfer platform from a production standpoint as well as an onboarding components for new integration requests.
  • Set-up and configured FTP, SFTP, HTTPS integrations in Sterling Integrator in Dev, TEST and PROD environments.
  • Vendor connections are point to point over the Internet, dedicated MPLS connections, VPN.
  • Migrated 100+ integrations from Webmethods to Sterling File Gateway.
  • Worked with Firewall and Network teams to troubleshoot connection issues.
  • Worked with the Identity and Access Management team on creating 100+ user accounts in LDAP for the suppliers and internal application areas.
  • Worked with the Windows Security team on creating virtual directories to LAN shares.
  • Coordinated the B2B team’s Disaster Recovery and High Availability exercises multiple times.
  • Troubleshooted SFTP connectivity issues with external customers for both inbound and outbound connections.
  • Coordinated with various teams like Networking, Midrange and Firewall teams to troubleshoot the issues.
  • Handled all types of tickets (Priority-1, Priority-2, and Priority-3) with 100% SLA Achievement.
  • Monitored the B2B application using Control Center.
  • Coordinated with 100+ vendors for PGP key rotation and datacenter migration.
  • Created business processes based on the business requirement.
  • Set up primary and secondary nodes for Connect Direct configuration.
  • Installed and set up Connect Direct nodes on Linux.

Confidential

Team Member

Responsibilities:

  • Setup Install and Configured Web Sphere Application Server v6x and V7x on LINUX.
  • Configured Web Sphere resources like JDBC providers, Data sources and shared libraries.
  • Created different Profiles like Standalone Profile, Custom Profile and Deployment Manager Profile in UAT and Prod environments.
  • Deployed EAR & WAR files on Web Sphere Application Server and Network Deployment Manger.
  • Successful implementation of Workload Management (WLM) using clustering techniques (horizontal and vertical) for fail over and backup/recovery processes.
  • Federated and configured nodes as per business requirement.
  • Created simple shell scripts in Linux to support maintenance activities.
  • Handled Issues in Websphere like High CPU Utilization, hung threads, J2CAOO45E, high http connection counts, high GC count, high http thread usage, low heap, OOM in Production environment.
  • Worked for High Queue Depth issues on both MQ and Broker Queues, Channel issues, clustering and un clustering the Queues in both Production and test environments.
  • Generated MQ health status report for NON-PROD environment using MQARC tool.
  • Configured and Enabled the Global Security System for WAS Administration for Console users and Console Groups using Active Directory Server as a LDAP User Registry.
  • Applied fix packs for both MQ and WAS.
  • Submission of Daily/Weekly/monthly Reports covering details of major incidents/requests/ tickets.
  • Configured and Enabled the Global Security System for WAS Administration for Console users and Console Groups using Active Directory Server as a LDAP User Registry.
  • Supported in migration from V6x to V7.
  • Supported for Datacenter drains, disaster recovery and stress test activities.
  • Handled all types of tickets (Priority-1, Priority-2, and Priority-3) with 100% SLA Achievement.
  • Responsible for smooth running of Production environment without any outages.
  • Submission of Daily/Weekly/monthly Reports covering details of major incidents/requests/ tickets.

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