Senior technical professional and educator with over 15 years of experience in infrastructure design, installation, maintenance and project management of datacenter infrastructure. Analytical, proactive and articulate with excellent communication, troubleshooting, documentation and organizational skills.

Confidential

Senior Information Resource Consultant

• In support of an enterprise-class production environment, provide training and coaching of advanced skills, troubleshooting techniques, security measures and industry best practices
• Provide system administration supporting the entire suite of Microsoft Server OS's, Microsoft Office 365, SharePoint, VMWare, SQL servers, Microsoft SCCM WSUS services patch management , IIS, custom business applications, wireless technology
• Provide the design and delivery of Internet technology solutions, enterprise-class datacenters, including network, server, and virtualized solutions, software application suites, and quality assurance in order to meet the demands of today's business environment
• Install, configure, and maintain Microsoft Active Directory, GPOs, ADFS, SASL, DNS, DHCP, TCP/IP, IPP Internet Printing Protocol , various Application Servers
• Re-build the Master Domain Controller DC , setup AD Replication, configure AD DNS replication, and FSMO roles for each DC
• Implement pilot environment for Network Access Protection NAP infrastructure examining IPSec versus 802.1x security built DCs, SCCMs Server, NPS Server, CA Server, etc
• Configure script to install and configure a second DHCP server to provide fault tolerance and load balancing, configured DHCP scopes using the 80/20 rule
• Deployment of hardware and software solutions to include technical documentation, training, and post-deployment support
• Configure Enterprise Internet Printing Infrastructure and designed GUI printer maps for users to install printers
• Implement USB security lockdown to meet FIPS compliance, allowing only approved USB devices to be used on SCDHHS systems
• Configure four DNS servers for Enterprise disaster recovery failover
• Build SharePoint and Project Server cluster
• Migrate data from the old file server to the new file server cluster and restructure share-level an NTFS level permissions to provide higher level security
• Install, configure, and maintain Centrify Server to provide a unified, Active Directory-based identity management platform for Mac OS X, iOS and Android
• Review access control to network resources and adjust NTFS permissions as necessary to ensure integrity of PHI
• Build and maintain SPLUNK security auditing server to monitor Active Directory, DNS, File Servers, Application servers and other critical network services

Confidential

Curriculum Developer

• Manage the creation, delivery, and quality assurance of instructionally effective content within an established timeframe
• Manage project development, provide project schedule, identify tasks that will be performed, track and report milestones and provide status reports throughout the project lifecyle
• Research, evaluate, and prepare recommendations for improvement on curricula, instructional delivery methods, materials and equipment
• Apply instructional design theory and best practices to course content
• Collaborates with various stakeholders in the course development process
• Work with SMEs and Education Management team to update the content of educational programs and ensure that students are being trained in the most current information and with the most current tools and conduct faculty training
• Develop classroom-based training courses using needs assessments and skill level analyses.
• Organize the production and design of curriculum materials
• Design engaging learning activities, objects, and multimedia in courses
• Assist in the development of learning goals and assessment for course content.
• Ensure compliance with established instructional design guidelines

Confidential

Lead Technical Instructor

• Built MSDN Microsoft Developer Network site for our local campus and provide all administration and maintenance for the site. Responsible for creating all student accounts, maintaining storefront, and handling all trouble tickets for site
• Setup and maintain IT Academy for our local campus. Responsible for creating online courses for students, and creating, manage and maintain group and student accounts
• Delivery of hands-on instruction for classes in Introduction to Computers, Office Applications, A , Network , Server , Security and Windows 2000/2003/2008 MCSA and MCSE track
• Design and implement dynamic lab environments for Active Directory domains running DNS, DHCP, RAID, DFS, RDP, NAP, SUS, WINS and RRAS services to facilitate the students learning experience
• Develop curriculum for the Windows 2003 Infrastructure Network modules for the new NSA program and evaluated and tested all new curriculum labs as well as recommend books.
• Supervise administration of PBTE Training for all new instructors regarding classroom communication, delivery skills and general non-curriculum related instruction techniques
• Assist in the preparation of the lab environment, including installations, hardware setup and drive imaging using Symantec's Ghost software
• Provide technical advice and assistance to the Administration, faculty members and students

Confidential

Technical Instructor

• Delivery of hands-on instruction for classes in Novell 3.12, and Windows NT 4.0 Server operating system support, end-user applications, web page design and computer hardware
• Responsibilities included hands-on hardware implementation and training in network planning for Novell and Windows environments.
• Experienced in network diagnostics and performance tuning, security implementation, back-ups, recovery, and network management

Confidential

Technical Support

• Maintained working condition of PCs, installation of hardware and network management.
• Responsible for installing operating systems and configuring all PC's in the building
• Provided technical support to all employees within the company
• Trained co-workers in basic computer concepts including hardware and software
• Developed specifications, negotiated with developers and designed a new online software system for the admissions department which enabled fully inter-networked on-line information sharing
• Subsequently delivered training to the admissions staff in using the new system