PROFILE:

Results-focused Senior Bank IT Manager with 18 Years of technology deep domain experience Consumer Card, Deposits , Small Business, Treasury/Corporate Payment Processing, Mortgage , business consulting, core technology, ETL, data quality, analytics, architecture, technology strategy, service delivery, project/project portfolio management, people management, vendor supplier relationship experience. Strong experience in leading business teams, technology operational project teams from inception to solution delivery for complex technology projects. Extensive knowledge of Card Lifecycle Telemarketing, Disclosures, Credit Decision, Authorizations, Servicing, Fulfillment, Risk/Fraud Detection/Claims Collections/Recovery . Partnered with Business Compliance Partners in delivery of AML/KYC/PII Information Security/Compliance Initiatives. Handled Retail POS integration with Bank Credit Decision systems, PCI DSS requirements built IT solutions working with Card Business, Compliance, Technology Vendors Affinity Card Partners in a Service Delivery capacity. Operated in roles with Direct accountability to Technology Executive Leadership to successfully lead Technology Teams, Manage a Yearly Portfolio of Projects Budgets and Deliver scalable, stable robust technology solutions on-time on-budget. Full SDLC experience Six Sigma Agile methodology practitioner . Excellent inter-personal business communication skills.

WORK EXPERIENCE:

Confidential

Vice President ETL Data Quality Manager, Consumer Deposits Technology

• Ensure successful technology delivery of an ETL Data Quality Program driven by bank-wide Risk Controls in collaboration with Business, Architecture, Compliance Operations that is targeted for adoption by Consumer Bank Technology in 2015.
• Establish target model for all Operational Data Hubs for the Consumer Bank i.e. Data Development Lifecycle Metadata Governance Management, Data Integration, Reusable Components for File/Data Controls Notifications, Data Profiling, Data Quality Metrics
• Major Responsibilities include yearly planning inputs to Executive Leadership, project contract resource related planning budgeting, matrix direct people management, vendor management Supply Chain/SOW initiation management , technology staffing Contract FTE for successful delivery of the program.

Confidential

Sr. Consultant Technology Service Delivery Manager , Consumer Technology

• Ensure successful infra-structure stand-up for a 5 MM USD initiative to build an ETL, Analytics BI Platform based on IBM Infosphere Datastage for the Consumer Deposits division EOY 2013.
• Ensure successful delivery of an ETL Data Quality framework in collaboration with Business, Architecture Operations.
• Led delivered the analysis reverse engineering of an existing Deposits Technology Analytics Platform Data Warehouse using Accenture vendor partners BAs, Sr. Leads, Development staff, DBAs and with collaboration with multiple internal bank partners.
• Establish target model for Operational Data Hubs for the Consumer Bank i.e. Data Development Lifecycle Metadata Governance Management, Data Integration, Reusable Components for File/Data Controls Notifications, Data Profiling, Data Quality Metrics
• Major Responsibilities included project contract resource related budgeting, matrix direct people management, vendor management Supply Chain/SOW initiation management , technology staffing Contract FTE for successful delivery.

Confidential

Direct Report to Technology Director Mortgage Technology Development

• Leadership of an Agile Methodology based Development team supporting 20 apps. Responsible for delivery of a Project Portfolio of 10 MM USD Setup agile work tracks to remediate multiple Information Security Compliance related exception findings 30 in the in-sourced mortgage application platform/portfolio for Document Management Workflow.
• The Document Management Platform consisted of a .NET platform services, Hyland Onbase EMC Captiva for Document Management Workflow processing. The Database persistence layer was Oracle RAC to support database persistence failover. Messaging interfaces were done using Sonic MQ to interact with other Mortgage Platform applications external applications.
• Strong knowledge of E-E Business Process i.e. Document Intake Work flow Processing.
• Onshore and Offshore Team staffing working with HR, Supply Chain Suppliers.
• Cross-Functional responsibility to drive Agile based project/program functionality delivery BA, Development, Business, QA Managed a Development team that Supported Chase Gap Requirement Agile Sprints, Infrastructure Sprints a Compliance Remediation Sprint for 30 issues.
• Built strong relationships with Business, Compliance In-sourcing partner's Leadership Management duties included Staffing, Reviews, Capacity planning, Budgets Provided weekly work-stream updates for Executive Leadership.
• Setup Vendor engagement for Professional Consulting Services with Hyland Software to assist with Program Delivery.
• Partnered with Mortgage Banking Architecture Team to road-map Rules/Workflow Target State in 2013.

Confidential

Vice President Technology Development Analyst Team, Payment Technology

• Direct Report to WorldLink Payment Technology Head
• Leadership of Technology Development Business Analyst Team consisting of 40 members Supported a LOB with revenues of 280 MM USD/annually Managed a Technology Project Portfolio Budget of 10 13 MM USD.
• The WorldLink Payment Platform comprised Core Java/J2EE components on a Unix Platform, Google Web Toolkit for the UI components and multiple Vendor Products to perform Payment Processing format translations. The Database layer was Oracle RAC to support DB persistence failover. There was also interfacing via NDM IBM MQ with Payment Platform mainframe applications.
• Turned around the only 2 at-risk programs 13 MM in Payment Technology Managed E2E Technology Delivery successfully turned around all Technology Deliverables working with Tech. Ops Teams within 2 months Re-established quality, consistency transparency with Executive Leadership in Business Technology.
• Accountable to Technology Head for Yearly Release Planning, Scope, Budgeting Flawless Delivery Managed cross-functional work-stream PMs as part of expanded role Provided key executive updates via dashboards, scorecards.
• Responsibilities also included Staffing, Reviews, Capacity Planning, Budgets, Contract Renewals, Vendor Engagements.
• Co-championed evaluation of a Payment Disbursement Vendor to deliver a transformational project starting Q2 2012.
• Planned initiated migration of 900 payment clients from legacy systems to the current platform for delivery in Q2 2012.

Confidential

Global Vendor Manager Sr. Development Manager,

• Global Vendor Relationship Manager for Citibank's CFS Vendor- GXS 5MM USD Budget Global Approver for CFS - GXS Work Scope, Invoices from multiple Global Business Technology Divisions.
• Direct accountability to Technology Business Directors Management of Vendor Expenses, Contract Enforcement working with Compliance, Supply Chain Legal.
• Led Vendor Assessments/Scorecard reviews Established weekly governance routines to enforce vendor performance Successfully led E2E COB / DR activities across multiple Citibank Electronic Banking Payment Technology Teams.
• Successfully led System Performance Testing for a 20 MM USD White Label Project for Barclays Worked with Performance Engineers, Ops Technology Teams to overcome accomplish contractual milestones resulting in an 18 MM USD payout.
• Dual Role also included Resource Management of PMs, Architects, Business Financial Analyst s for CFS projects.

Confidential

Vice President

• Leadership of Technology Development Team spanning multi-platform .NET/Java/J2EE multiple business functions I.e. cross-sell, credit lending, loss prevention Collections home-grown case management Claims, Disputes Fraud Accountable to Technology Executive Leadership to deliver a project portfolio of 10 MM USD.
• Co-championed evaluation of Case Management products like PEGA Savvion BPM to replace home-grown solution s .
• Built Architecture Blueprints Current-Target State Views of entire portfolio as part of a Platform Replacement Initiative.
• Built strong partnerships with Business, Technology Executives, Compliance Information Management.
• Established weekly governance routines for Development Team Senior Technology Stakeholder for Operational Strategy, Operational Audits, Risk Mitigation of Technology findings MRAs MRIAs via Projects Established successful partnerships with Production Ops. Teams to assist in building Control, DR Continuity Plans.
• Co-championed a multi-generational transformational project to replace legacy platform using Savvion BPM. Worked with Supply Chain, Finance Technology Executive Leadership to finalize Cost Categorization, Budgets, Licensing Professional Services. 1.4 MM USD spend - Phase I . Phase I successfully installed 1Q 2011.
• Collaborated with Peers Directors to fund Strategic SOA project to integrate with 3rd party Card platform. Targeted EOY 2Q11 Projected save 500 K USD/yr
• Delivered projects that involved Hardware Security Modules, PKI, Cryptography. Exposure to SAML Awareness of OWASP Top 10 as part of Certified Defensive Development Training Certification by Cigital.

Vice President, Service Delivery Confidential

• Led a Partner Rewards project using Six Sigma DMAIC E-E accountability for project management, delivery financials. Project Team comprised 20 members across Business Technology Re-engaged team on key milestones mitigated road-blocks for project success Provided periodic Executive Stakeholder updates.
• Change manager Service Delivery for the Affinity Partner Expansion Target Platform Project with Retail POS integration with Bank of America's Card Platforms Major considerations included PCI requirements, Encryption standards, Customer Privacy amongst a few considerations Project team consisted of 50 team members ranging from Vendors, Partner, Business, Technology Ops Accountable for E-E delivery, financials, partner relationship solution architecture Vendor Selection done in-partnership with Supply Chain Finance Well versed with Cost Recovery.
• Successfully led independent workgroup with Business Technology to evaluate feasibility in providing Instant Credit Decision in < 15 secs. Findings resulted in risk-reward analysis process re-factoring presented to Executive Leadership. recommendations implemented successfully meeting contractual obligations.

Confidential

Asst. Vice President, Sr. Tech. Lead,

• Managed technical efforts of onshore/offshore development staff Successfully mentored new resources.
• Delivered a Brand New Credit Decision Platform E-E for 2 LOBs Small Business Unsecured Line of Credit as a Solution Architect Technical Manager. Platform jointly developed between Bank Vendor Intensive Vendor management with supply chain legal.
• Designed Delivered Shared Services applications UI, M/W Back-end to fulfill Canada AML /KYC/PII requirements that were first in sequence of the NA Bank's AML program.
• Provided Technical Delivery Design leadership for the Fraud Detection, Claims, Risk Detection and Credit Line Increase application suite for MBNA Bank's Fraud Technology supporting the Fraud LOB.
• Developed articulated architectural solutions balancing tactical strategic needs for multiple projects.
• Provided scoping/impacts on multiple Technology projects Staffed Production Support Team for Shared Services
• Team was operational in