SUMMARY

• Having 12 years of experience in Automation (Functional), Performance testing and APM tools.
• Highly proficient in Application Performance Monitoring tools implementation using DynaTrace AppMon, Managed/SaaS, Synthetic, Real User Monitoring (RUM), SiteScope, HP BSM, SolarWinds, and Splunk.
• Planning and Implementation of Application Performance Monitoring for multiple applications both on - premise and Public / Enterprise cloud infrastructure environments via - DynaTrace AppMon, Managed / SaaS, Synthetic monitoring, Private last mile, Active gate, Real User Monitoring, Digital Experience Monitoring and Splunk.
• Monitor performance, capacity, availability, and usage metrics to ensure established SLA’s are being met and proactively resolve negative trending as required.
• Expertise in HP tools Quality Center, LoadRunner, Performance Center and JMeter for performance testing.
• On-Call support to provide the required information to resolve the P1, P2 and P3 incidents using DynaTrace, Splunk, Zabbix and HP BSM and given root cause analysis reports to production teams.
• Developed Test Frameworks in Selenium for UI Regression Test Automation using Selenium WebDriver, JAVA, Python, JUnit, Page Object Model, TestNG, Protractor, Jasmine, BDD, Gherkin, Pycharm and Eclipse.
• Working knowledge of Agile development, Scrum and Application Lifecycle Management.
• Deep understanding of cloud computing technologies, business drivers and emerging computing trends.

TECHNICAL SKILLS

APM Tools: DynaTrace AppMon, DynaTrace Managed/SaaS, Zabbix, Splunk, HP BSM, SiteScope, SolarWinds, AppDynamics, and Wily IntraScope

Cloud Platforms: AWS and AZURE

Web Technologies: HTML, CSS, XML, AJEX

Project Management Tools: ALM, Rally, JIRA, Confluence and ADO (Azure DevOps)

Application / Web Server: WebSphere, WebLogic, JBoss, Tomcat, IIS

Script Technologies: Java Script, Python, Unix Shell, VB Script

PROFESSIONAL EXPERIENCE

Confidential

Sr APM Engineer

Responsibilities:

• Instrument the DynaTrace OneAgent on Windows, Linux, and OpenShift and also on cloud based technologies like Docker, Azure and AWS.
• Create Key requests, Conversion goals, Custom metrics, Custom thresholds, Custom alerts, and Anomaly detection configurations.
• Create custom names for user actions using placeholders, input parameters, and even different rules for Load and XHR actions.
• Proficient in creating Tags, Management Zones, and Alerting profiles for different groups.
• Instrumented TIBCO EMS and Mainframe custom plug-ins to retrieve the custom plug-in metrics and create custom events for alerting.
• Analyze memory dumps, process crashes, exception analysis, top database statements, top web requests, and CPU analysis using Diagnostics tools.
• Worked closely with Business Team to review performance issues via DynaTrace, Splunk, Oracle AWR, Java trend reports.
• Create Synthetic Monitors (single-url, Browser and HTTP monitor) using clickpaths events and configure frequency, locations and outage handling.
• Create different types of reports, dashboards and share with Ops, NOC, Dev and Management teams.
• Integrate DynaTrace with custom tools like ServiceNow, SCOM, JIRA, Email and Slack for alerting and incident raising purpose.
• On-Call support to provide the required information to resolve the P1, P2 and P3 incidents using DynaTrace, Splunk, Zabbix and HP BSM and given root cause analysis reports to production teams.
• Setup and use the Davis Assistant in Microsoft Teams.
• Provide training sessions to DevOps, AppOps and Dev team members.
• Worked on installing Universal Forwarders and Heavy Forwarders to bring any kind of data fields into Splunk.
• Writing Splunk Queries, Expertise in searching, monitoring, analyzing and visualizing Splunk logs.
• Hands on experience in customizing Splunk dashboards, visualizations, configurations using customized Splunk queries.

Environment: DynaTrace Managed/SaaS, Synthetic Monitoring, Splunk, SiteScope, Zabbix, HP BSM, WebServices, SolarWinds, OpenShift, Microsoft DevOps (ADO), Teams, ServiceNow and Rally.

Confidential

APM Engineer

Responsibilities:

• Planning and Implementation of Application Performance Monitoring for multiple applications via - DynaTrace AppMon, DynaTrace Managed/SaaS, Synthetic monitoring, Private Last Mile, Active Gate, Real User Monitoring and Digital Experience Monitoring.
• Install DynaTrace AppMon and OneAgent on Windows, Linux, and OpenShift and also on Cloud based technologies like Azure and AWS.
• Create Business Transactions, Measures, Incidents and Sensors for doing deep drive monitoring using PurePaths and PureStacks.
• Proficient in creating Tags, Management Zones, Alerting Profiles and Custom Alerts.
• Created Custom Business Transaction / Custom service detection based on app team requirements.
• Garbage Collection Analysis, Java Heap Analysis, Thread dump, Heap dump analysis to identify memory leaks and Connection Leaks.
• Closely work with Business Team to review performance issues via DynaTrace, Splunk, Oracle AWR, Java trend reports.
• Create Synthetic Monitors (Browser and HTTP monitor) using Clickpath events and configure frequency, locations and outage handling.
• Creation of Key Metric dashboards with different metrics and sharing them with application users, clients and NOC/TCC teams.
• Integrated DynaTrace managed with custom tools like Jenkins, ServiceNow, pager duty and slack for alerting and incident raising purpose.
• On-Call support to provide the required information to resolve the P1 and P2 issues using DynaTrace, Splunk, and HP BSM and given root cause analysis reports to production teams.
• Daily health assurance of the monitoring system as well as expert support for issue root cause analysis, Business impact analysis, client Dashboards, Reporting, and custom escalations to each 3rd-party vendor.
• Writing Splunk Queries, Expertise in searching, monitoring, analyzing and visualizing Splunk logs.
• Hands on experience in customizing Splunk dashboards, visualizations, configurations using customized Splunk queries.

Environment: DynaTrace AppMon, Private Last Mile, Managed/SaaS, Synthetic Monitoring, Splunk, SiteScope, Zabbix, HP BSM, WebServices, SolarWinds, ServiceNow and Rally.

Confidential

Sr. QA Automation Engineer

Responsibilities:

• Developed Test Frameworks in Selenium for UI Regression Test Automation using Selenium WebDriver, JAVA, Python, Junit, Page Object Model, TestNG, Pycharm and Eclipse.
• Created Automation framework for Frontend Angular.js testing using Protractor, JavaScript, Jasmine, Cucumber, BDD, Gherkin and Chai.
• Used MAVEN for build management, SVN and GIT as source repository and Jenkins for Continuous Integration of the builds.
• Used Browser Stack for cross platform testing.
• Used SOAPUI for functional testing of web services.
• Coordinates the development of test automation between various communities in the development and test groups.
• Involved in migration the web applications from WebLogic to PCF(pivotal cloud foundry)
• Involved in designing the pipeline using FLY commands.
• Extensively used LoadRunner using Virtual User Generator to script and customize performance test harness with protocols like Web (HTTP/ HTML), Web services, Seibel Web & RTE.
• Reported various Performance Analysis Graphs and Reports collected from NewRelic and Wily Introscope and discuss its bottlenecks such as Memory Leaks, JVM Heap, CPU Utilization, Network time, Page Refresh Time and the Page Rendering Time.
• Experience in using HP Application Lifecycle Management (ALM) tools.

Environment: Selenium WebDriver, Page Object Model, TestNG, Maven, Jenkins, GIT, Java Script, Python, Eclipse, Pycharm and NewRelic.

Confidential

Software Engineer

Responsibilities:

• Analysis of the Business Requirements
• Bug fixing as per requirements
• Integrate all the work done by the team members
• Validating Unit test cases, preparing integration/system test cases
• Documenting Configurations, Customizations and Integrations
• Packaging and Delivery according to the Quality standard

Environment: JAVA,JSP, Java Script, MQL, TCL, WebLogic Server8.1, Oracle 9i, eMatrix v10.0.5, Windows XP and 2000.