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Web Development Resume Profile

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New Jersey, NJ

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PROFESSIONAL SUMMARY:

  • More than 20 years of experience in instructional design, technical writing, graphics, content editing, audience-oriented document design, work flow diagramming and/or process mapping, and presentational speaking.
  • Extensive experience using tools embedded in Learning Management Systems LMS as well as multimedia production software used to create, convert, or transfer various instructional media elements for online, leader led, system simulations, and blended course delivery.
  • Knowledge of all aspects of ADDIE.
  • Working knowledge of Kirkpatrick's levels of evaluation.
  • Expert in the development of SCORM compliant courseware.
  • Excellent communication and project management skills.

SOFTWARE SKILLS:

Office Tools: Microsoft Office Suite, Acrobat Reader/Writer, SnagIt, Visio, PageMaker Web Development: SharePoint, Angel, Brainshark LMS systems 2004 to present , LAMAR 2007 to present , SAP 2004 to present , DocuTools and Information Mapping, Lectora 2008 to present , Captivate 2006 to present , Flash 2004 to present , Dreamweaver 2006 to present , Fireworks 2007 to present , Adobe Illustrator 1995 to present , Photoshop 1995 to present , Paint Shop Pro 2006 to present , SnagIt 2009 to present , HTML and JavaScript 2007 to present , eMobile Learning, Word Press 2011 to present Windows and Macintosh platforms

EMPLOYMENT HISTORY:

Web Development

Confidential

  • Develop storyboards and content to create SCORM compliant training courses using various authoring and graphics applications and other system software for 50,000 AT T employees.
  • Developed content and storyboards to create web-based training courses using Dreamweaver, Captivate, Paint Shop Pro, Snagit, and Flash for 50,000 AT T employees.
  • Coordinated with Customers, Subject Matter Experts, Editors, Research, and Content Teams to identify learning needs.
  • Formatted and uploaded SCORM compliant training courses for Internet access and Learning Management Systems.
  • Authored, designed, and developed web-based training courses in Dreamweaver, Lectora, Captivate, Fireworks, Photoshop, and Next Generation Desktop knowledge for Medicare Customer Call centers CMS .
  • Conduct usability testing revise/update training.
  • Work with Subject Matter Experts SMEs , clients, and support staff responsible for instructional design, development and maintenance of leader-led, web-based, and blended courseware for employees whose job tasks may include, but are not limited to: systems utilization, equipment installation, testing and maintenance, new technologies and other technical functions, customer service and soft skills.
  • Developed training plans and knowledge assessments.
  • Fundamentals of Information Mapping and SCORM compliance.
  • Project Management of cross functional projects and application of training theory.

Web-Based Course Developer

  • Authored and delivered storyboards to create various on-line training courses and used Captivate to record system simulations per SCORM compliance for Angel Learning LMS.
  • Developed knowledge based content in conjunction with training initiatives to support corporate goals.

Training Specialist

  • Interviewed and documented processes of medical office and various health personnel.
  • Trained soft skills to health personnel, including: customer service, bedside manner, leadership, creativity, ambition, accountability, and coaching.

Training Specialist

  • Developed self-study, facilitator-led, and online training materials for employees at Eli Lily.
  • Implemented training qualification programs and identified performance improvement opportunities.
  • Interviewed and documented processes with Subject Matter Experts.
  • Created Validation documentation for compliance with cGMP and FDA regulations.

Training Specialist

  • Developed procedural documentation used to modify existing training interviewed and documented processes of Subject Matter Experts developed self-study, facilitator-led, and online training materials for the Training and Development Departments.

Graphics Manager

  • Project Manager for the flexible packaging graphics process supervision of printing plate room extensive customers/vendors contact. Evaluation, documentation, and implementation of departmental processes and procedures management of the prepress process through sales, customer service, operations, scheduling and manufacturing functions.

Electronic Prepress

  • Prepress: Developed in-house electronic prepress department graphics project management departmental training presentations train-the-trainer programs for manufacturing company-wide cross-functional and cross-departmental training hazardous material remediation, and Internal Quality Auditor.
  • Marketing Communications: Designed and produced training videos, presentations, technical manuals, pricing guides, marketing sales literature, and catalogs.
  • Hired and trained contract and temporary employees for various marketing / sales projects.

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