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Web Developer Resume

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Denver, ColoradO

OBJECTIVE:

  • Obtain a position with a company where I can maximize my professional s and Database Administration skills.

SUMMARY:

  • Database Administration
  • Distribution Management
  • Content Management (ERP, CRM)
  • Infrastructure Management
  • Account Management
  • Ability to support multiple concurrent projects
  • T - SQL, PL/SQL
  • Strong Communication
  • Detail-oriented
  • Quality Assurance
  • Troubleshooting Techniques
  • Customer
  • Time Management
  • Strong Organizational and Analytical
  • Work well under pressure in team environment

PROFESSIONAL EXPERIENCE:

Confidential, Denver, Colorado

Web Developer

Responsibilities:

  • First employee in company to train customers on Check Verification companion product.
  • Implemented Check Verification course.
  • Quality Assurance testing for Point of Sale on Microsoft Vista.
  • Created Documentation how to update HTML code in Web Order Entry companion product with VeriSign Security logo.
  • Took ownership of Time Clock recoding project and drove it to closure.
  • Implementation of Point of Sale Companion product.
  • Trained customers on Outbound E-mail, Check Verification and Time Clock.
  • Instructed customers on how to run their business using Eclipse companion products.
  • Promotion of all companion products as well as Summit, Eclipse trade show.
  • Regularly worked in Universe Database.
  • Position required strong understanding of Windows Operating System (Windows )
  • Worked with VTechnologies support to trouble shoot issues involving Starship and Shipgear.
  • Trained co-workers in use of Time Clock revamped companion product. rotating on-call schedule

Confidential, Lakewood, Colorado

Technical Customer Support Analyst

Responsibilities:

  • Managed ASG-AutoDBA Oracle Replication project support
  • Built test environments on Virtual Machines for testing and that included installation of all supported ASG products, UNIX, Linux, Windows (98, 2000, XP), Oracle (9i, 10g), MySQL, PHP, Apache, IIS.
  • Administered test environments including Databases (Oracle and MySQL) on the Virtual Machines.
  • Trained co-workers in use of test environments, products and Databases.
  • Worked with multiple environments: Client/Server (C/S) - N-Tier Architectures
  • Solid understanding of Window Operating system (Windows 2000, Raid)
  • Used SQL and PHP to create scripts for Oracle and MySQL Database administration. Duties such as creating test databases, adding/dropping users, adding/updating data, querying data, granting/revoking permissions. Backups were done via stopping the Databases and taking a snapshot of the Virtual Machine.
  • Coordinated all contact between ASG, Value-added resellers (VAR), original equipment manufacturers (OEM) and customers regarding support issues
  • Regularly coordinated communication between Development, Sales and Management in troubleshooting issues
  • Assisted in development of the call tracking procedures
  • Created Technical Documentation
  • Used the following tools to assist in my job duties: Webex, ftp, Microsoft office suite, VI editor, Open Office, SQL, PHP, Apache, MySQL, Oracle Enterprise Manager (OEM) Console, and Putty
  • SNMP in the use of ASG-Sentry
  • Report generation and OLAP cube building
  • Command line scripting
  • Dealt with language barriers from around the globe
  • Built ad-hoc reports using 4GL rotating on-call schedule

Confidential, Port Huron Michigan

Office manager

Responsibilities:

  • Implemented a new computer system for Storage unit rentals
  • Researched and corrected all computer issues
  • Balanced petty cash and made bank deposits
  • Reported all facility's functions to Owners on a daily, weekly and monthly basis
  • Performed all written and verbal communication between the facility, customers and Ryder.
  • Product Placement and Promotions.
  • Corporate Sales

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