Web Developer Resume
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Denver, ColoradO
OBJECTIVE:
- Obtain a position with a company where I can maximize my professional s and Database Administration skills.
SUMMARY:
- Database Administration
- Distribution Management
- Content Management (ERP, CRM)
- Infrastructure Management
- Account Management
- Ability to support multiple concurrent projects
- T - SQL, PL/SQL
- Strong Communication
- Detail-oriented
- Quality Assurance
- Troubleshooting Techniques
- Customer
- Time Management
- Strong Organizational and Analytical
- Work well under pressure in team environment
PROFESSIONAL EXPERIENCE:
Confidential, Denver, Colorado
Web Developer
Responsibilities:
- First employee in company to train customers on Check Verification companion product.
- Implemented Check Verification course.
- Quality Assurance testing for Point of Sale on Microsoft Vista.
- Created Documentation how to update HTML code in Web Order Entry companion product with VeriSign Security logo.
- Took ownership of Time Clock recoding project and drove it to closure.
- Implementation of Point of Sale Companion product.
- Trained customers on Outbound E-mail, Check Verification and Time Clock.
- Instructed customers on how to run their business using Eclipse companion products.
- Promotion of all companion products as well as Summit, Eclipse trade show.
- Regularly worked in Universe Database.
- Position required strong understanding of Windows Operating System (Windows )
- Worked with VTechnologies support to trouble shoot issues involving Starship and Shipgear.
- Trained co-workers in use of Time Clock revamped companion product. rotating on-call schedule
Confidential, Lakewood, Colorado
Technical Customer Support Analyst
Responsibilities:
- Managed ASG-AutoDBA Oracle Replication project support
- Built test environments on Virtual Machines for testing and that included installation of all supported ASG products, UNIX, Linux, Windows (98, 2000, XP), Oracle (9i, 10g), MySQL, PHP, Apache, IIS.
- Administered test environments including Databases (Oracle and MySQL) on the Virtual Machines.
- Trained co-workers in use of test environments, products and Databases.
- Worked with multiple environments: Client/Server (C/S) - N-Tier Architectures
- Solid understanding of Window Operating system (Windows 2000, Raid)
- Used SQL and PHP to create scripts for Oracle and MySQL Database administration. Duties such as creating test databases, adding/dropping users, adding/updating data, querying data, granting/revoking permissions. Backups were done via stopping the Databases and taking a snapshot of the Virtual Machine.
- Coordinated all contact between ASG, Value-added resellers (VAR), original equipment manufacturers (OEM) and customers regarding support issues
- Regularly coordinated communication between Development, Sales and Management in troubleshooting issues
- Assisted in development of the call tracking procedures
- Created Technical Documentation
- Used the following tools to assist in my job duties: Webex, ftp, Microsoft office suite, VI editor, Open Office, SQL, PHP, Apache, MySQL, Oracle Enterprise Manager (OEM) Console, and Putty
- SNMP in the use of ASG-Sentry
- Report generation and OLAP cube building
- Command line scripting
- Dealt with language barriers from around the globe
- Built ad-hoc reports using 4GL rotating on-call schedule
Confidential, Port Huron Michigan
Office manager
Responsibilities:
- Implemented a new computer system for Storage unit rentals
- Researched and corrected all computer issues
- Balanced petty cash and made bank deposits
- Reported all facility's functions to Owners on a daily, weekly and monthly basis
- Performed all written and verbal communication between the facility, customers and Ryder.
- Product Placement and Promotions.
- Corporate Sales