OBJECTIVE:

• I develop UX strategies and manage the Lean UX Processes in the development of numerous types of applications. I have overseen teams across 4 continents.

SUMMARY:

• I have 20+ years of experience in IxD / UI / UX / UXS Engineering. In June of 2014 I finished the 3 to 5 Year Corporate UX Vision / Roadmap for Confidential . I have also designed and developed numerous high traffic web sites and software applications that have over 1,000,000 distinct visitors and users each day. I am very proficient at identifying business, market, and user goals.
• I design inclusive of these objectives, validate my designs, and use optimized (Lean) processes with my UX Design and Development Teams to create amazing products.

TECHNICAL SKILLS:

Client side Web Design and Application Development:(Front End Related): WPF / Silverlight, Flash / Flex, HTML / HTML5 / DHTML, XML, XSLT, JavaScript, JQuery, CSS and CSS3, cross - browser architectures.

Server side Web and Application Development: Microsoft Technologies (Front End Related): WPF, .NET, C#, ASPX, ASP, XML, XSLT, SQL.Windows XP / Vista / 7 / 8 and Server, NT Server and .Net Server Administration, Tuning and Performance w/some Network Configuration.

Tools: - Visual Studio .Net 2008/2010/2012, Team Foundation Server, Expression Web, Expression Blend 4 Suite, Dreamweaver CS6, Fireworks CS6, Photoshop CS6, Illustrator CS6, Flash CS6, Visual Source Safe, Clearcase, Tortoise SVN, TFS. All Microsoft Office products.

PROFESSIONAL EXPERIENCE:

Confidential - Baltimore, MD

Senior IxD / UI / UX / Architect

Responsibilities:

• Responsible for the development of the Under Armour’s UX Vision, in the development of:
• Mind Maps
• Workflow Development
• COE (Center of Excellence) Processes and Templates
• Responsible for the redesign of Under Armour’s PIM / B2B / B2C / CMS systems including.
• Product Attribution
• Visual Merchandising
• Elastic and Faceted Search
• Style / Product Search
• Product Activation / Deactivation
• Responsive / Mobil Device Design
• Responsible for the implementation of UX Design processes across Under Armour Development Teams in Baltimore, MD.
• Responsible for Contextual Inquiry during the development of new functionality and the redesign of several internal applications. Keeping the redesign focused on User Centric principles in order to meet the needs of Confidential ’s merchandisers. This includes Application Wireframes, High and Low Fidelity Prototypes, Mind Maps, Logical Flow in Design and final HTML5/CSS3 UI release code.

Confidential - Houston, TX

Senior IxD / UI / UX / Human Factors Engineering Achitect/Manager

Responsibilities:

• Leadership: Managed teams in Buenos Aries-Argentina, Kuala Lumpur-Malaysia and Houston-TX in UX Design, UI Development using the Lean UX process to redesign a group of 100+ internal applications.
• Responsible for the development of the Confidential UX Vision and 3 to 5 year UX Roadmap.
• Mind Maps
• Workflow Development
• COE (Center of Excellence) Processes and Templates
• Workflow processes with touch points to Data systems and Agility development
• Responsible for the redesign of Confidential 's Upstream UTP / UTCS 4.0 WPF applications.
• Log Availability
• Keyword Search
• Structured Search
• Map Search
• EMVI Petrel® Plugin Loader
• Reservoir Process Manager
• App Store - "One Click" Install
• Test Environment Portal / Responsive layout mobile design
• XFDB Cross Functional DB Management Application
• Responsible for the implementation of UX Design processes across 12 Development teams in Houston, TX, Buenos Aires, Argentina and Kuala Lumpur, Malaysia.
• Responsible for Contextual Inquiry during the development of new and the redesign of several In house and 3rd party applications. Keeping the redesign focused on User Centric principles in order to meet the needs of Confidential Personas. This includes Application Wireframes, High and Low Fidelity Prototypes, Mind Maps, Logical Flow in Design and final WPF/C# UI release code.
• Responsible for of Interns, Developers and C-Level officers in User Experience Processes used in Scrum Agile and Lean UX Development.

Confidential - Albuquerque, NM

Senior IxD / UI / UX / Human Factors Engineer

Responsibilities:

• Lead UX UI Designer / Human Factors Engineer responsible for new designers in UX processes and UI best practices.
• Lead UX UI Designer / Human Factors Engineer for our “Smart Navigator” used by several US States to comply with the Affordable Health Care Act - Navigator - Section 1311(i). I designed this web site and web application to meet all Section 508 Government Standards in compliance with the Americans with Disabilities Act.
• Lead UX UI Designer / Human Factors Engineer for the “Cerebro” Beta. This application will be used by the FBI, CIA NSA and Home Land Security. This is a mobile “responsive” web app that will run on any device using JQuery, HTML5 and CSS3.

Confidential - Glastonbury, CT

Senior IxD / UI / UX / Human Factors Engineer

Responsibilities:

• Responsible for all UI framework, design and development.
• Responsible for User Centered design processes and Usability Testing of new Confidential software packages.
• Lead design engineer Responsible for Confidential next generation initiative. (All mobile development architecture for IOS and Android devices using HTML5 and CSS3 for Responsive Design)
• Designed and implemented design guide for all WPF applications including the new DNA Home Screen to be released winter 2012.

Confidential - Albuquerque, NM

President and Founder

Responsibilities:

• Responsible for Usability testing of all designs to be implemented once the User Centered Design process is completed.
• Responsible for all Web Site design and development, Ecommerce solutions and development and mobile device application development.
• Responsible for all of new clients, Responsible for all contract personnel.
• Responsible for Ad Design, Bill Boards and Marketing for Granite Transformations, Lucas Productions, and Vanguard Real-estate here in Albuquerque.
• Created Mobile Application Prototypes and release code for the Construction Bank of China and the CUP (China Union Pay), to be used with J2RE cell phones with China mobile service for mobile e-commerce and merchant services in main land China. Worked with ETS and TYSYS Gateways to develop High Speed Transaction authorization with our mobile merchant services application.

Confidential - South Jordan, UT

Senior IxD / UI / UX / Human Factors Engineering III Team Lead

Responsibilities:

• Responsible for client User Centered design processes and Usability Testing of all software packages offered by Confidential .
• Designed the UI for Confidential ’s new “Power Manager” software which gathers detailed information about the power consumption of any hardware device. This allows the user to control operation time and function of all hardware systems cutting operational expenses with immediate ROI (return on investment).
• Senior UI engineer responsible for designing and coding several new .net WPF applications for Confidential ’s “Software License Manager”, “Software Distribution Manager” and “Device View” packages which will be released in .
• Responsible for the integration of several software packages that were purchased by 3rd party acquisitions. Each software package had to be refaced and had to communicate with the same databases and servers, though they were coded using different code behind, i.e. C# and Java.
• Configured IIS on servers 2000, 2003, 2008 for use with SQL and MySQL as back end database managers.

Confidential - Orem, UT

Senior UI Design Engineer / Product Manager

Responsibilities:

• Researched, analyzed and wrote the Product Requirements for new Time Sheet modules with in Confidential . Coordinated with Amazon.com, E.J Gallow Wineries, and several other clients, the implementation of several base accounting standards allowing Confidential to meet exportability to QuickBooks as well as other Accounting software packages.
• Integrated the latest Government standards into all time tracking modules allowing Confidential to be used for time management and payroll for Federal Government contracts.
• Worked with developers in India to create Asp.Net / MS Outlook Plugins for mobile deployment.

Confidential - South Jordan, UT

V.P. IT Development and Human Interface Design

Responsibilities:

• Responsible for all of the UI design and Project Management for the release of the new Confidential .com. This is a cutting edge web application using ASP.Net 2.0 and Atlas / Ajax script libraries. I continue consulting with the managing partners of Confidential .com.
• Responsible for the redesign of all corporate existing websites (Bridgewater Mortgage and Woodland Prescott Investments). Directing our web team to meet the requirements of our marketing team, as well as design using the information obtained through discoveries made by our focus group beta tests. Each of the websites must have their own unique representation of corporate information, but must display a similar look and feel and navigation.
• Configured IIS on Windows Servers Server 2000, 2003, 2008. Configured all firewalls, switches, and domains. Configured Apache and Linux machines as needed.
• Responsible for all PBX, LAN, Wan and Networking systems throughout the US and our corporate location in Salt Lake City.

Confidential - Salt Lake City, UT

Vice President IT Development and Media Relations

Responsibilities:

• Researched, analyzed and developed a POS solution for all franchises. Architected and integrated the system to conform to our future business model. This solution is a highly flexible and scalable, secure web application which supports our online business as well as normal business channels.
• Worked with development teams in Montreal Canada to develop new POS reporting schemas which allowed for sales and royalty report data to be easily sent to Corporate in Salt Lake at the end of each day.
• Responsible for all PBX, LAN, Wan and Networking systems throughout the US and our corporate location in Salt Lake City.
• Represented Confidential ’s technical blueprint to numerous prospective franchisees demonstrating technology as a key driver to the success of our franchises. Our use of technology is a huge differentiator between our company and similar companies in the food services market place.
• Architected and developed a secure online ordering and report system that is attracting interest nationally with key product developers in the POS market place.
• Developed and integrated multiple software tools to automate daily repetitive processes including daily reporting and system maintenance functions.
• Responsible for all beta and acceptance testing programs for our software tools.
• Leadership Responsibilities: Vice President responsible for contractor management during the development of all ASJ software, code development and review, vendor management, systems equipment control and inventory, IT budgeting for the department and presenting our national sales platform to prospective franchisees.

Confidential - Salt Lake City, UT

Senior UI / UX Web Application Developer and Human Factors Team Lead

Responsibilities:

• Team Lead over a group of Human Factors Engineers in Salt Lake City as well as remotely in Boston, MA and Dublin, Ireland.
• Responsible for HID. Building web app usability tests for potential investors.
• Worked with offshore teams in Ireland and India as well as in the US remotely with teams in Boston MA, to develop usable UI code from prototypes for development implementation.
• Increased assets $5 million per day (average of 2000 new accounts daily globally x the average of $2,500.00) by designing and developing a web based New Account sign up tool.
• Reduced complex product demonstration and tutorial costs 70% by brining Flash demo development in house.
• Increased Assets by developing an online mutual Fund product.
• Designed, developed and maintained 3 corporate Intranet sites used globally to obtain critical information for setting up transaction based software.
• Worked heavily with the IT Security Teams to make all Web Applications secure, including “Active Trader Pro (used by investors of $1,000,000.00 or more in mutual funds). Helped design a more user friendly version of ATP from requests made by marketing and High Volume investors.

Confidential - Salt Lake City, UT

Vice President and Principle owner

Responsibilities:

• Increased sales 150% by designing, developing and implementing an e-marketing product built with Microsoft “.net” technology, C#, XML and XSLT.
• Created company Corporate Identity, logos, trademarks, and web presence.
• Developed e-mail broadcast tool for University of Utah Credit Union and Mountain America Credit Union. To market all banking products and solutions to their account holders.

Confidential - Salt Lake City, UT

Web Site Design and Application Development (Contract)

Responsibilities:

• Increased online sales 100% and by developing a web based product ordering tool. ( http://www.AppleSpice.com)
• Increased sales and product awareness by creating a website with specialty menus catering packages and fax forms. ( http://www.AppleSpice.com)
• Developed version 2.0 of the web based product ordering tool using Microsoft “.net“ technology and SQL Server.

Confidential - Salt Lake City, UT

Graphic Design and Web Site Development

Responsibilities:

• Increased monthly paying client base from users over 1 year.
• Continually developing new web based products to enhance client web sites.
• Frequently consult with Corporate Managers on direction of company goals for future client growth.

Confidential - Salt Lake City, UT

President and Founder

Responsibilities:

• Saved the company 75% in wholesale costs, by obtaining new contracts, and maintaining relationships with UUnet, PSInet, MCI Gridnet, Sisna, Burgoyne, and several other Internet Access Providers.
• Web Master For several small corporate web sites.
• Configured Unix servers for web hosting my client’s web sites and applications.

Confidential - Salt Lake City, UT

Multi-Plant Unit Operator / Application Developer

Responsibilities:

• Enhanced product quality and production by creating the Process Control Network allowing operators to view all shift production elements, and communicate across a 24 hour production schedule.
• Controlled the processes of several Plants e.g. the Reformer, Alakaltion Plant, and Catalytic Cracker, using DMC, RMPCT, and TDC 3000 systems.
• HAZ MAT Specialist / Fire Fighter, responsible for handling hazardous/explosive/acids and chemicals. Responsible for the evacuation of personnel, handling medical emergencies and HAZ MAT clean up.