SUMMARY

• 2 years of hands on experience in application development using Appian BPM platform
• 6+ years of professional IT experience, involved in all phases of the project
• Appian Certified member, Designer and Analyst Certified.
• Experience using Appian (SAIL) to develop user - friendly and intuitive interactions with users
• Experience creating Records for displaying data from Processes, Data Entities and Web Services
• Experience creating Reports to further filter and display different sets of data in Appian
• Experience creating fluid Process Flows using the Appian process modeler and BPMN
• Experience in building Sites, Tempo and Embedded UI in Appian.
• Have good knowledge on Appian Best Practices and Smart Services
• Experience working on Web Development projects using Java and C#
• Good Understanding of Web Services like SOAP and REST
• Experience working with JBOSS, WebLogic, and unix platforms.
• Experience working with MS SQL, MySQL and Oracle databases, writing Stored Procedures, Views, Functions and Performance Optimization.

TECHNICAL SKILLS

Languages: Java, C#, ASP.NET.

Database Systems: MS SQL, MySQL, PostgreSQL, Oracle

BPM: Appian BPM Suite, SAIL

CRM: Salesforce

Web Technologies: HTML, CSS, JavaScript

Programming IDE: NetBeans, Eclipse, Microsoft Visual Studio

PROFESSIONAL EXPERIENCE

Confidential, Whitewater, WI

Appian Developer

Tools: and Technology: Appian v 17.3, 17.4, 18.1 SAIL, MySQL

Responsibilities:

• Participated in requirement gathering and identified the scope of the project.
• Designed the Database structure and participated in high level architectural design in Appian.
• Manage and Interact with the Offshore Team and act as point of contacts for the project.
• Contributed to create Sites for different level of users to interact with the system.
• Created various Entity backed records and reports for analysis.
• Created Process Models, expression rules, Interfaces, CDT’s to handle the business logic for the system.
• Presented the application to prospective clients.

Confidential, GA

Appian Developer

Tools: and Technology: Appian v 7.11, 16.1, 16.2, 16.3 SAIL, MySQL

Responsibilities:

• Involved in Requirement gathering and Analysis.
• Worked on various stages of the module.
• Implement Appian best practices whenever possible for achieving better database performance, creating memory efficient process models and etc.
• Designing the required CDT's, Data Stores, stored procedures and views in the database.
• Created Records, Reports, dynamic form components using SAIL, Process Models.
• Integrated Appian with Sharepoint for document management
• Used web services in process models for address verification and retrieving data from database.
• Collaborating with the off-shore team on the application development and assisting on issues.

Confidential, Center Valley, PA

Sales force Developer

Responsibilities:

• Developed several Apex Triggers, Classes and Apex API based - Java classes during the project lifecycle.
• Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.
• Designed Visual Force pages to add more flexibility and a rich look.
• Developed Visual Force Pages to include extra functionality
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Developed certain Warranty certificates using visual force pages and worked on various triggers and Mass download features.
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Wrote triggers to process incoming service E-mail requests from customers to automatically create new case records.
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.
• Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual force, Force.com IDE.
• Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
• Worked on Partner portal and Customer portal.
• Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities.
• Designed various types Email templates for auto response to customers.
• Developed several custom reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Participated in the training sessions provided by the Salesforce team and support end users.

Confidential

Sales force Administrator

Tools: and Technology: Saleforce.com platform, Data Loader, S-Controls, Apex Triggers, Web Services Eclipse IDE Plug-in.

Responsibilities:

• Developed various Custom Objects, Tabs, Components and Visualforce Pages and Controllers as a Salesforce consultant.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, validation Rule, upgrade installation.
• Created and deployed Several Reports using salesforce.com platform.
• Provide training to end users, updated and modified Fields, Objects, Page Layouts
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in the application.
• Analyzed and evaluated complex business requirements and recommended solutions.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Involved in fallout analysis and fixing the issues.
• Worked with Data loader for loading the attachments into salesforce.com, related to objects like Accounts, Contacts, Opportunities, and Activities.
• Involved in Data mapping specifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to salesforce.com entity.
• Created and used Email templates in HTML and Visualforce.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium Tech support team on a regular basis.

Confidential

Jr. Database Developer

Tools: and Technology: C#, SQL Server, Microsoft Visual Studio

Responsibilities:

• Involved in business gathering, development, testing and administration.
• Created ER diagrams for the designing the database and identifying the relationships among tables.
• Installed and configured SQL Server successfully.
• Wrote complex queries, stored procedures, functions and triggers using T-SQL.
• Responsible for developing processes, automation of maintenance jobs, locks and indexes configurations, administering SQL Server security, SQL Server automatic e-mail notification and SQL Server backups and restores.
• Managed SQL user logins, database user accounts, server roles, database roles and its permissions.