OBJECTIVE:

• Instructional Designer / Developer seeking opportunities that can utilize my experience in design and development of interactive and engaging eLLearning, blended virtual, and, blended virtual and instructor - led, as well as LMS Administration, and project management.
• Solid background working with companies and organizations related to network security, software technologies, biotech, and .

SUMMARY:

• Creation of engaging 360 Sales Enablement
• Expert at Creating Accessible Online Virtual Learning Environments
• Successfully certified 2000 Sales Engineer Partners by developing and delivering on-demand in one year via SumTotal LMS as well as developed materials for Authorized Centers - Confidential
• Developed curricula and content adhering to fundamental models of al design such as the ADDIE Methodology, Bloom’s taxonomy, Knowles’ Andrological Adult Learning Theory, and the Kirkpatrick Model of Evaluation.
• Experience with multiple eLearning technologies and in design, development, delivery, and project management
• Developed corporate eLearning courses using, Articulate 360, Articulate Studio, Articulate Storyline, Engage, Quizmaker, Captivate, Flash, Raptivity, Camtasia, Final Cut Pro, Adobe Premier, and Lectora
• Developed materials for Authorized Centers using MS Word,Powerpoint, and Adobe Framemaker
• Implemented, administered, managed, and configured LMS systems (Moodle, Blackboard, SumTotal WebCT, and Litmos)
• Developed and executed large-scale application technology LMS roll out for University of Georgia
• Administered, managed, and configured UNIX server system
• Developed technical documentation
• Excellent critical thinking and communication skills
• Experience with data-driven decision making
• Confidence with technical topics when working with subject matter experts
• HTML, CSS, and JavaScript
• Instructional design methodologies, tools, and techniques
• Designing, developing, and delivering learning using multiple media
• Ability to create, review, edit, and deploy materials
• Hands-on experience with technical topics or environments software, hardware, networking, front-enddesign)
• Knowledge of learning format options and trade-offs
• Strong project management skills

PROFESSIONAL EXPERIENCE:

Confidential, Sunnyvale CA

Instructional Designer/Developer

Responsibilities:

• Developed interactive technical Da Vinci Robotic Surgical device courses for sales engineers
• Developed course using Captivate 2017 with responsive design, Storyline 360 and Camtasia
• Developed eLearning courses published to Success Factors LMS and managed reporting of analytics

Confidential, San Jose CA

Technical Writer

Responsibilities:

• Developed technical User Guides

Confidential

Sales Enablement eLearning Developer

Responsibilities:

• Worked with Subject Matter Experts to gather content and requirements for sales engineers, technical customers, business partners, account managers, retail store associates, financial employees, managers, and leadership
• Gathered content and requirements for Global Sales content for various technical and HR topics
• Developed eLearning courses published to MindTickle system and managed reporting of analytics
• Managed localization of courseware with various vendors and internal resources

Confidential, Sunnyvale CA

Sr. Manager Solution

Responsibilities:

• Selected and implemented a new Learning Management System and integrated for automatic user creation (Litmos)
• Worked with Subject Matter Experts to gather content and requirements for technical customers and account managers to develop interactive On Demand product courses tracked in the LMS
• Created surveys to track Customer Satisfaction and analyzed using Survey Monkey to improve course content

Confidential, Pleasanton CA

Content Developer

Responsibilities:

• Created work flow for competency-based to map needs based on competency gaps with required learning solutions
• Conducted Job Task Analysis as input into the initial design of the curriculum
• Utilized Kirkpatrick’s model for evaluation of
• Agile production development rebranding and content update for on-demand video titles

Confidential, San Jose CA

Sr. Instructional Designer

Responsibilities:

• Created 3-day Instructor Led courses in parallel with eLearning and Lab Guides for Hadoop, MapReduce, and HBase Java Programming courses

Confidential, San Jose CA

Technical Enablement

Responsibilities:

• Created User Guides, White Papers, Technical Product Spec sheets, and eLearning Product Overview courses

Confidential, Sunnyvale CA

Technical Course Developer

Responsibilities:

• Created 2-day Instructor Led in parallel with eLearning for Blue Coat Cloud Service and Malware Analysis Appliance products for network administrators
• Created remediation paths of content based on assessment analysis findings

Confidential, Milpitas CA

Manager of al Services

Responsibilities:

• Worked with Subject Matter Experts to gather content and requirements from product managers, sales engineers, technical customers, business partners, account managers, developing engineers, and QA engineers to develop product courses tracked in LMS
• Successfully certified 2000 Sales Partners in one year via OnDemand tracked in LMS
• Hired resources, trained, and managed a team to produce high quality eLearning and Instructor Led
• Managed the integration of HRIS systems and CRM system (SalesForce.com)
• Designed and managed vendor resources to produce an 8-hour Windows Forensics course as well as product curricula for internal and external end users and sales
• Managed vendor resources as well as internal resources for course localization in 3 languages
• Performed assessment analysis and remediation of content based on analysis findings

Confidential, Atlanta GA

Sr. Instructional Designer

Responsibilities:

• Developed instructor-led, self-paced learning guides, and guides using Adobe Framemaker for software systems and leadership

Confidential, Foster City CA

Instructional Designer and Developer

Responsibilities:

• Designed and developed eLearning curriculum for Network Engineers
• Designed and developed courses for Network Engineers and Software Developers
• Assessment analysis and remediation of content based on analysis findings

Confidential

Instructional Designer/Developer

Responsibilities:

• Developed corporate eLearning courses using Articulate, Engage, Quizmaker, Captivate, Flash, Raptivity, Camtasia, Final Cut Pro, and Lectora

Confidential, Atlanta GA

Project Manager

Responsibilities:

• Designed and managed Flash developer vendor resources to create interactive Flash eLearning courses for Power Plant Engineers
• Created work flow for competency-based to map based on competency gaps with required learning solutions
• Conducted Job Task Analysis as input into the initial design of the curriculum

Confidential, Kennesaw GA

IT Professional

Responsibilities:

• Readied university administration and faculty statewide for WebCT (aka Blackboard)
• Developed and executed large-scale application technology LMS roll out for University of Georgia
• Rolled out Blackboard Vista and created “train the trainer” programs
• Provided technical and design support for web portfolio initiative for faculty and students
• Provided support for Respondus, TurnitIn, Marratech, Elluminate, Horizon Wimba, WebEx, Moodle (LMS), and Blackboard Vista
• Administered UNIX server system and multiple Learning Management Systems
• Facilitated Center for Excellence in Teaching and Learning Faculty sessions
• Conducted one-on-one and group sessions for faculty on higher course management system and related software applications
• Created technical documentation for Online Learning Services workshops
• Created interactive courses for Higher using Flash, Adobe Premier, FinalCut Pro, Adobe Presenter (Macromedia Breeze), Captivate, and Audacity as development tools