SUMMARY

• IT Professional with more than 20 years of industry experience in areas of insurance, retail and warehouse logistical processing, banking/credit card processing, state unemployment insurance, distribution, direct marketing and member/transaction processing.

Areas of Expertise

• System Development Life Cycle
• Requirements Analysis and Management
• Resource Allocation
• Agile and Waterfall methodologies
• Project Scope and Milestones
• Migration Control
• Quality Assurance
• Testing and Implementation
• Agile/Dev Ops

TECHNICAL SKILLS

• OBOL
• CICS
• DB2
• IMS
• SQL
• MVS
• TSO/ISPF
• NOMAD
• Data/Decision Analyzer
• Oracle PLSQL
• EasyTrieve
• XML parsing
• VSAM
• JCL
• PROCS
• UNIX
• Endevor
• Changeman
• Xpeditor
• FileAid
• AbendAid
• SyncSort
• IBM Debug Tool
• File Manager
• Fault Analyzer
• Quality Center
• MQ Series
• Data/Decision Analyzer
• CA7/CA11
• MS Word
• Excel
• Project
• PowerPoint

PROFESSIONAL EXPERIENCE

Confidential

Senior Technical Consultant

Responsibilities:

• Performing as Technical Lead for mainframe application development releases.
• Primary point of contact/escalation for all queries / issues related to the project releases.
• Providing testing support in a multi - level testing environment (SIT, UAT and Regression).
• Submitting status reports to management on progress of assigned projects, service requests and production implementations.
• Assisting with application, process and procedure development, data collection, data analysis, troubleshooting, problem identification and resolution.
• Translating business requirements into high-level and detail technical design documents to ensure that issues were resolved and correct procedures are followed.
• Working with stakeholders to investigate, analyze and document existing issues and requested modifications.
• Coding CICS, COBOL and DB2 applications to process customer insurance data as defined by various state Departments of Insurance.
• Performing process walk-throughs to ensure that functional and technical modifications met business requirements.
• Creating test data, test scripts and test plans.

Confidential

IT Application Systems Analyst II

Responsibilities:

• Performed full system development life cycle to implement applications in CICS, COBOL, DB2, IMS, NOMAD, Data/Decision Analyzer and Oracle PLSQL.
• Reviewed, analyzed, and evaluated business applications to determine current functionality and required modifications.
• Researched, analyzed and resolved retail issues in batch and online applications.
• Performed process walk-throughs to ensure t modifications met business requirements.
• Created Cost/Benefit analysis documents of software applications.
• Created adhoc extraction, update and reporting based on user requests.
• Reported project progress and communicating weekly activity to management.
• Performed data extracting from Oracle databases using Toad.

Confidential

Programmer/Analyst

Responsibilities:

• Performed root cause analysis and implemented process changes to existing COBOL, CICS and EDI transaction issues.
• Created EasyTrieve applications extract and transform data from VSAM files
• Used FTP to transfer files from the IBM mainframe to Server folders.
• Documented logical relationships between datasets and applications in a Data Dictionary, MS Visio, and Online Reference Manual.
• Researched, analyzed and resolved production COBOL and CICS issues.
• Created Data Dictionary of the files accessed in the Purchase Order System.
• Participated in weekly meetings to update management on status of project.

Confidential

Software Engineer

Responsibilities:

• Performed full system development life cycle to implement COBOL, CICS and DB2 applications to access, extract, update, derive, format, display and map into conversion layout.
• Performed white-box and black-box testing of applications to validate data integrity and functionality.
• Created extract files, performed data validation and reported on erroneous data using SQL, SAS and EasyTrieve.
• Coded applications to send data messages from mainframe to other platforms using MQ Series.
• Performed necessary analysis to determine problem/resolution of application abends and/or incorrect/missing data loaded to the database.
• Coordinated the migration and execution of applications into SIT, UAT, DR and PROD environments using Peregrine Service Center.
• Developed and executed application test plans/scripts.
• Tracked the resolution of identified application defects using Mercury Quality Center.
• Submitted weekly status reports to update stakeholders on task/project status.

Confidential

IT Programmer Analyst

Responsibilities:

• Analyzed, coded, tested, debugged and installed new CICS and COBOL applications in an IBM mainframe environment.
• Created, maintained and upgraded state employer unemployment insurance applications and claimant unemployment benefits history transactions.
• Constructed Fraud Analysis System to detect over and/or invalid claims and payments.
• Created extract files and reports using CA EasyTrieve, COBOL Report Writer and SAS.
• Contributed to the analysis for redesign of the state unemployment tax payment system.
• Produced reports based on user requested Work Orders.
• Created AFP and HFDL forms for Xerox printers on IBM mainframe.