SUMMARY

• Overall 9+ years of professional experience in the areas of Analysis, Design, Development, Implementation, Testing, Reporting and Supporting of Software Applications.
• Expertise in application/production support and maintenance projects including necessary Enhancements, bug fixes and required testing.
• Experience in 24/7 on - call support role focused on maintaining high system availability.
• Experience in Java (1.6 to 1.8)/J2EE, WebServices (SOAP & REST), XML, Spring, Hibernate, Oracle-SQL, Unix/Linux, Informix 4GL language & Informix database technologies.
• Experience in web applications using HTML, Java Script, Angular JS, JQuery and CSS.
• Experience in developing reusable services in a SOA (Service Oriented Architecture).
• Experience in database programming using Oracle 9i/10g/11g, SQL Server 2000/2005/2008 , DB2, MySQL and proficiency in developing SQL in JDBC as well as client server environments.
• Automating reports and manual tasks using Oracle SQL, Powershell and Unix (shell/perl) Scripting.
• Experience in utilizing Oracle, SQLServer2000 using ODBC, JDBC connectivity.
• Hands-on experience on tools such as Eclipse, Splunk, AppDynamics, Swagger, Pivotal Tracker, Jenkins, Service Now, ALM, HPSA, HP Service Manager(HPSM), Slack, Junit, SOAP UI, Poster, Postman, Fiddler, IBM DB2 Mainframes, DB Vizualizer, FileZilla, SQL Studio, FCM, Citrix, Documentum, SharePoint, Bizlink, Putty etc.,
• Experience in driving the offshore and onsite teams for application support activities.
• Experience on monitoring tools like Splunk and AppDynamics.
• Interaction with Vendors, Clients and other teams like QA, Networking, Infrastructure, DBA, Change Management & dependent application teams.
• Providing status/tracking reports like weekly/monthly/sales/top ticket drivers etc., to Business team and senior management.
• Experience on DevOps in addition to application support in Agile (TDD & Scrum) methodology.
• Experience in CI/CD (Continuous Integration and Continuous Delivery).
• Experience in Pivotal Cloud Foundry (PCF) application development technology.
• Experience in using advanced communication tools like SharePoint, Pivotal Tracker, Slack, THD Warehouse.
• Experience in testing and deployments of products in Windows and UNIX Environments.
• Experience in coordinating new deployments and enhancements for existing projects.
• Debugging the code and providing the Enhancements/Bug fixes.
• Experience in monitoring/maintaining/troubleshooting multiple application/web servers like Apache Tomcat, IBM WebSphere, Unix/Linux and Windows servers.
• Hands on experience on scheduling jobs on Windows(Task Scheduler) and Unix/Linux(Kron jobs)
• Experience in QA testing and Environment setup based on the Client requests.
• Experience in monitoring production environment and responds to event alerts.
• Experience in Handling Crisis calls, involving Client and required teams to resolve the issues.
• Hands on experience in Troubleshooting, Resolution and Root Cause Analysis for production issues.
• Interacting with Customers/End users to resolve the Production issues.
• Hands on experience in developing and scheduling reports for different applications based on the requirement.
• Hands on experience in creating packages/polices for the deployments.
• Experience in scheduling & coordinating the deployments and performing applications’ validation after deployments.
• Hands on experience on Teradata and knowledge on Hadoop.
• Very good team player, self-motivated and good communication skills.
• Good at Onshore and Offshore Team Coordination.

TECHNICAL SKILLS

Programming Languages: Java(1.6 to 1.8)/J2EE,Oracle SQL-PL/SQL, Unix/Linux(Shell/Perl scripting), Informix 4GL.

Database: Oracle 8i/9i/10g/11g, MySQL, MS SQL Server 2000/5/8, DB2, Informix

Frame Works: Spring, Struts and Hibernate (ORM)

Version Control: GitHub, SVN

Build Tools: Maven, ANT Ivy

Web/Application Servers: Apache Tomcat 6.0 to 8.0, IBM WebSphere 6.0 to 7.0, Windows

Web Services: RESTful, SOAP & WSDL

Web Technologies: XML, HTML, Java Script, Ajax and CSS.

Deployment/Server automation: Puppet, Opsware

Cloud: AWS (Amazon Web Services), PCF(Pivotal Cloud Foundry), SpringBoot, MicroServices

Tools: Eclipse, Splunk, Pivotal Tracker, Jira, Jenkins, Service Now, ALM, HPSA, HP Service Manager(HPSM), Slack, Junit, SOAP UI, Poster, Postman, Fiddler, IBM DB2 Mainframes, DB Vizualizer, FileZilla, SQL Studio, Matrix42-Empirum, Microsoft-On Command Centre (CCM), FCM, Citrix, Documentum, SharePoint, Bizlink, Putty.

Operating Systems: Windows and Linux

Development methodologies: Agile (Scrum & TDD) and Waterfall

PROFESSIONAL EXPERIENCE

Confidential - Atlanta, GA

Application Software Engineer - Lead

Responsibilities:

• Involving in all DSDD applications production support including enhancements and bug fixes.
• Providing 24/7 on-call support role focused on maintaining high system availability.
• Driving the offshore and onsite teams for application support activities.
• Interacting with Vendors, Clients and other teams like QA, Networking, Infrastructure, DBA, Change Management & dependent application teams.
• Providing status/tracking reports like weekly/monthly/sales/top ticket drivers etc., to Business team and senior management.
• Assigning the tickets/stories/tasks to team based on the priority.
• Enhancements using Java/J2EE components which include JDBC, JPA,JSF, Servlets, JSP, JQuery, Java(7 & 8 versions), Spring 2.5,Hibernate 3.0.
• Working in web applications using HTML, Java Script, Angular JS, JQuery and CSS.
• Working in database programming using Oracle 9i/10g/11g, SQL Server 2000/2005/2008 , DB2, MySQL.
• Automating reports and manual tasks using Oracle SQL, Powershell and Unix (shell/perl) Scripting.
• Using Restful web services to get the details from the external systems.
• Working on GitHub Repository for code integration and version control.
• Involving in daily stand up and sprint planning sessions as part of AGILE Scrum Methodology.
• Working on DevOps in addition to application support in Agile (TDD & Scrum) methodology.
• Researching and resolving the incidents based on SLA.
• Working on Continuous Integration and Continuous Delivery (CI/CD) tools like Jenkins, Maven, Artifactory etc.,
• Working on monitoring tools like Splunk and AppDynamics.
• Working in Pivotal Cloud Foundry applications deployments and maintenance.
• Requirement analysis for Change requests.
• Identifying the Root Cause and providing the fixes (which also include enhancements at times).
• Coding/Debugging, Enhancement requests/Bug fixes in Java(7 and 8 versions).
• Detection and re-creation of bugs in production and QA environment.
• Involved in defect prevention tasks & logging defects in QC.
• Taking care of Production deployments.
• Involved in writing shell scripts for executing batch jobs in UNIX/Linux.
• Creating and scheduling tasks on Windows servers.
• Working on Unix/Linux environment to deploy the code in production servers.
• Providing continuous support for influx of requests and enquiries on newly transitioned/developed applications.
• Coordinating with third party vendors to implement their changes in Design systems (2020, MyCD, Clopay and ODP) enabled Home Depot stores.
• Preparing reports based on the Business/Client requirement using SQL queries/Unix scripts.
• Monitoring production environment and responds to event alerts from the monitoring tools.
• Monitoring the Production jobs in multiple applications.
• Experience in monitoring/maintaining/troubleshooting multiple application/web servers like Apache Tomcat, Unix/Linux and Windows servers(including IIS administration)
• Handling the crisis calls, outage calls.
• Coordinating Onshore/Offshore Teams.
• Documentation of issues and preparation of Weekly status reports.

Environment: Java, Servlets, JSP, JavaScript, XML, Webservices(SOAP & REST), Spring, Hibernate, HTML, Angular JS, JQuery, CSS, Apache & Tomcat, IBM DB2, SQL, Unix/Linux, Powershell, Pivotal Cloud Foundry(PCF), SpringBoot, MicroServices, Eclipse, Splunk, Teradata, Windows, Agile(TDD & Scrum) methodology, Service-Now, HP Service Manager(HPSM), HP Quality center, HPSA (HP Server Automation) Client, ALM(Application Lifecycle Management), GitHub, Puppet, Junit, SOAP UI, Poster, Postman, Fiddler, Pivotal Tracker, Slack, THD Warehouse, SharePoint, IBM DB2 Mainframes, DB Vizualizer, FileZilla, SQL Studio, FCM, Citrix, Documentum, Bizlink, Putty.

Confidential - Atlanta, GA

Application Software Engineer

Responsibilities:

• Involved in all SVS applications development, production support including enhancements and bug fixes.
• Involved in the administration of WebSphere 6.1 and automated deployment scripts.
• Researched and resolved the incidents based on SLA.
• Requirement analysis for Change requests.
• Detection and re-creation of bugs in production and QA environment.
• Involved in defect prevention tasks & logging defects in QC.
• Coding/Debugging, Enhancement requests in Informix 4GL and Java(6 and 7 versions).
• Interact with other teams for analyzing cross module dependencies and setting up the environment for QA.
• Provided continuous support for influx of requests and enquiries on newly transitioned/developed applications.
• Lead the offshore team and co-ordination with Onshore/Clients.
• Handled the crisis calls, outage calls.
• Documentation of issues and preparation of Weekly status reports.

Environment: Java(6 and 7 versions), Servlets, JSP, JavaScript, XML, Flex, IBM DB2, Oracle SQL, PL/SQL, Apache Tomcat, Unix/Linux, Perl script, Informix 4GL language & Informix database, COBOL, Eclipse, RAD, Windows.HP Service Manager(HPSM),HP Quality center, HPSA (HP Server Automation) Client, SharePoint, Putty, Symantec PC anywhere, FileZilla, DB Vizualizer, Junit, SOAP UI, Fiddler, IBM DB2 Mainframes, DB Vizualizer, Citrix, Putty.

Confidential - Atlanta, GA

Application Support Engineer (Level 3)

Responsibilities:

• Monitored Store’s Provisional Servers for Software updates and Patches.
• Trouble-Shooting during Software Package Installation Failure in the Production Environment.
• Trouble-Shooting the CCM on Command Master related issues.
• Documenting the Issue Fixes and Procedures of Software Rebuilds.
• Interacting with Store Associates for Manual Software Rebuilds.
• Status Reporting on a Daily and Weekly basis to the Clients and updating the same in e-Room for future reference.

Environment: IBM DB2, Oracle SQL, PL/SQL, Tomcat, Unix/Linux, Windows, HP Service Manager, Putty, People soft Vantive system, SharePoint, eRoom, Symantec PC anywhere, Microsoft- On Command Centre(CCM) Tool, Matrix 42- Empirium.