SUMMARY

• Over 6 Years of IT experience with 3 years of experience in the Salesforce.com CRM Platform as an Administrator/Developer.
• Experienced in using model - view -controller design paradigm to plan, build, design and deploy a successful application using the Force.com platform.
• Proficiency in Creating relationships as recommended depending on properties and implications of the object relationship type over another
• Extensive experience in assigning the profiles,organization wide defaults and roles to provide appropriate permissions and data access in an application
• Having good knowledge of audit fields, encrypted fields, Record IDs, External IDs and multicurrency feature.
• Has broad knowledge of the declarative functionality of the Force.com platform, can use this functionality to create applications using the standard Salesforce interface
• Experienced in User interface by creating tabs, applications, page layouts, detail pages, list views etc using declarative framework
• Has a good understanding of the capabilities in identifying what application design specifications require the use of apex code and visualforce pages to extend the user interface in declarative framework
• Thorough knowledge in Creating formulas, validation rules and workflow rules, approval processes to solve and satisfy business requirements
• Has broad knowledge to Debug and monitor automated business processes and use force.com code to extend the business logic
• Experienced in Import wizards, API based tools for managing data, Data loader for the data loader for managing data
• Is capable of designing and developing reports and dashboards of the force.com platform for analyzing and displaying data
• Experience in working with Salesforce.com sandbox and production environments.
• Written SOQL and SOSL queries in Apex.
• Hands full of experience on Debug Apex scripts using debug Logs Console to catch Exceptions and execute Governors and Limits.
• Experienced in Force.com Apex Classes, Apex Triggers, Integration, Web Services, Visual force and Force.com API.
• Extensive experience in lead, case management web-to-lead, Web-to case, Email-to-case.
• Good understanding of Software Development Life Cycle (SDLC), Agile and Scrum Methodologies.
• Wrote the test classes and maintained more than 85% of code coverage and made clean deployment for every release.

TECHNICAL SKILLS

SALESFORCE TECHNOLOGIES: Salesforce.com CRM, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, Apex Web Services, AJAX, Workflow & Approvals, Analytic Snapshots, Reports, Dashboards.

SALESFORCE SKILLS: Standard objects and their customization, Custom objects, Validation rulesField creation, Page Layout creation/editing, Related list customization, Record TypesField Level and Object level security, Tabs, Applications, Role hierarchies, sharing models, Profiles Workflow time-dependent actions, field updates, email alerts, task creation Reports, Dashboards, Formula Fields and Cross Object Formula Fields Configuration Skills, Email Templates, Overall User Management Overall User Management, Security and Sharing Model Translation Workbench, Data uploads via Data Loader Define Pick lists, Dependent fields, Configure web-to-lead, Web-to case, Email-to-case

SALESFORCE TOOLS: Force.com Platform (Sandbox, and Production), Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Excel Connector

DATABASES: SQL, PL/SQL, Oracle 8i/9i/10g, MS Access, and MySQL

TECHNOLOGIES: C, C++, Java, Java Script, JSP, HTML, XML, XHTML, DHTML

WEBDESIGN TOOLS: Adobe Photoshop, Dreamweaver, MS Office, Visio 5.0

PROFESSIONAL EXPERIENCE

Confidential - Minneapolis, MN

Salesforce Developer

Responsibilities:

• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs in the application. Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Integrate of Application with Salesforce.com with using SOAP web services API and Oracle SOA.
• Created email templates and inbound emails using Visual Force for clients and customers
• Created Custom Junction Objects and defined lookup and master-detail relationships on the objects. Created approval workflow and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Interacted with various business team members to gather and document the requirements. Implemented the requirements on Salesforce.com application usingForce.com extensions
• Created various Reports (summary reports, matrix reports, pie charts, dashboards) to assist managers to better utilize Salesforce as a sales tool.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes. Extracted the Salesforce CRM information into BI Data Warehouse using Force.com API/Informatica to provide integration with oracle financial information to perform advanced reporting and analysis.
• Designed, and deployed the Custom objects, Entity-Relationship data model, validation rules on the objects and tabs, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application. Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization. Modified and deployed workflows wherever necessary.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com sObjects. Used it to read, extract, and load data from comma separated values (CSV) files.

Environment: Force.com Platform, Salesforce Enterprise Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com Web Services API, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com Sandbox, Email Services, Security Controls, Sandbox, HTML, Java Script, CSS, WSDL, SOAP.

Confidential - Minneapolis, MN

Salesforce Developer

Responsibilities:

• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization. Experienced in working with Portal development and developing custom applications.
• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Implemented Apex Data loader “Command Line Interface (CLI)” to automate the data loading process for the sand box refresh activity. Designed various Webpages in Visual Force for customers to select a variety of services offered by the org and integrate them with the pricing team. Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application. Maintaining test coverage for all the classes and triggers and supporting deployment activities.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns, Reports and Dashboards. Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects. Used Data Loader for insert, update and bulk import or export of data from Salesforce.com SObjects Used it to read, extract, and load data from comma separated values (CSV) files. Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Confidential -Orlando, FL

Salesforce Consultant

Responsibilities:

• Worked on SRS Document, analyze requirements and define solution based on Salesforce.com functionality.
• Created various Profiles, Roles, Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response for automating business logic.
• Created email templates and inbound emails using Visual Force for clients and customers.
• Enabled Chatter for the Organization and to effectively communicate with the users in the Organization.
• Developed business documents for Salesforce.com Custom objects.
• Used Force.com Migration tool to make deployments to different sandbox environments.
• Used Force.com Eclipse IDE for developing Apex Pages, Controller Classes and Triggers for deploying the projects components into different Sandbox Environments.
• Configured Custom Objects, Formula Fields, Validation Rules, Assignment Rules, Workflow
• Configured List Views, Custom Reports & Dashboard.
• Set up Data Security for the users.
• Used Data Loader to Import Data from Legacy system.
• Worked with developer to build and validate Conceptual, Logical & Physical Data Model and Integration touch points Requirements.

Environment: Salesforce.com Enterprise Edition, App Exchange, Apex Language, Reports, Custom Objects, Custom Tabs, Security Controls, Data Management, Lead processes, Record types

Confidential, Sunnyvale, CA

Front end developer

Responsibilities:

• Developing UI (presentation logic) usingHTML,CSS,JavaScript, JQueryfor the approved HTML prototypes.
• Worked on Cross Browser Issues for different versions ofIE, Mozilla and Chrome.
• Involved in the development ofdynamic loading of web pagesusingAjax.
• UsedXSL, XSLTto transformXMLdocuments.
• UsedJavaScriptfor client side validation.
• Worked on Java Script libraries likejQuery. mplemented scripting withAjaxandXMLto dynamically refresh the page contents.
• Worked onPhotoshopfor creatingeffective images and logos.
• DevelopingClient Side ValidationsusingJavaScript.

Confidential

Web (UI) Developer

Responsibilities:

• Involved in developing Front End Programming for Web applications in JavaScript, PHP & MySQL.
• Managed application state using server and client-based State Management options.
• Designed and Developed front-end UI/UX using HTML, CSS, JAVASCRIPT, JQUERY.
• Involved in all SDLC phases Analysis, Design, Development, Testing and Deployment.
• Worked with Internal Clients for business objectives, project scope and the requirements of the project.
• Designed Responsive Web pages using Media Queries.
• Safe Migration of Websites from one hosting to other without loss of data.
• Designed CSS based web pages which were cross-browser compatible.
• Created screens with table-less designs meeting W3C standards.
• Developed JavaScript library for rendering domain-specific layout XML to web.
• Enhanced user experience by designing new web features.
• Implemented XML parsing code for different application.
• Worked closely with Business Analysts in understanding the technical requirements of each project and prepared the use cases for different functionalities and designs.
• Implemented custom validation controls for various forms with help of JavaScript validation controls.
• Involved in full software development lifecycle. Designing, coding, testing, debugging and support.
• Using Google analytics reports optimized the page load time for the pages that had heavy traffic and improvised those pages using CSS and fixed the issues for the pages with low traffic and high load time.
• Participated in numerous creative brainstorm sessions with strategists, storyboards, design specifications, and screen layouts that were shared with Designers and other team members