SUMMARY OF EXPERIENCE

• Progressive experience in management and development of world-class software applications, serving roles of increasing responsibilities during 18 years career in Information Technology, as Tech Savvy Applications Development Manager/Product Manager, with hands-on skills and keeps current with latest technologies.
• Directed and managed activities of teams of up to 30 personnel with technical, business and executive backgrounds on projects from Mobile Application development to large-scale high-traffic E-Commerce/E-Business/Web Applications.
• Unique blend of IT and general management experience ensures that projects are continuously focused on business needs, progresses on schedule and within budget.
• Capable of handling large, complex projects, as well as multitasking across a number of smaller ones, adapting management style to fit the situation.
• Performed resource management activities such as performance reviews, guide career plans, arrange trainings, draft job descriptions, hire resources, engage consultants, coaching, team building and implementing Can-Do attitude in team.
• Managed projects in E-Business/E-Commerce B2B/B2C , Mobile Applications, Web Services, SaaS, Retail, Distribution, Publishing, Printing, Manufacturing, Government, Non Profit, Education, Lumber, Banking and Health Care industries.
• Broad project management experience in Agile, Waterfall and Hybrid SDLC's covering many facets of discipline, from initiation to closing, to writing project management practices and implementation.
• Excellent communication and presentation skills ensure that relevant stakeholders are kept apprised of project progress and challenges, while ensuring that the level of detail is appropriate for each audience.

PROFESSIONAL EXPERIENCE

Confidential

Associate Vice President Applications Developer

• Leading design and development of a high profile Mortgage Banking initiative to launch a new Mortgage Processing System to spend less time and close loan quickly and efficiently.
• Manage and provide leadership, support and guidance to both on/off-shore teams for both process and technical enhancements in an agile environment. Work closely with Scrum Master, Backlog owner, BA, QA, Deploy Teams on project deliverables.
• Participate in sprint planning sessions, daily scrum meetings, backlog reviews, story creation with business analysts, story point review, brainstorming session with business partners on business and functional requirements.
• Streamlined Release Management and Deployment process for multiple environments by automating areas and processes that were error prone and were causing significant downtime impacting go-live date.
• Managed Defect Remediation Process effectively by participating in defect status calls, proactively following up with the respective resources and improved processes.
• Working with third party vendors on integrating systems for information data exchange between 3rd Party and internal systems.

Major Projects: Mortgage Express Development, Defect Process Improvements, Deployment Process and Execution DEV, IST, UAT and PROD , Third Party Software Integrations

Confidential

Web Master Manager

• Managed design and development of B2B Web Applications, Mobile E-Commerce applications compatible with multiple devices, API/Web Services and E-Commerce sites in a matrix environment.
• Provided design and technical leadership to the teams consist of up to 20 resources of web developers, web designers, QA, consultants and cross-departmental resources in delivering strategic web-based solutions.
• Maintained and managed multiple online channels which resulted in 54 business activity completed through online channels. Delivered projects within strict deadlines with highest quality, gathered requirements, involved in planning to final project deliverables.
• Controlled and managed budget of up to 1MM on as allocated project by project basis to deliver best solutions.
• Met Service Level Agreements for keeping websites up-time to 99 and 24/7/365 operational. Provided after-hour support and assistance to any alerts or issues as relates to application development and infrastructure.
• Worked closely and maintained cooperative relationship with various departments/teams including IT, Marketing, Operations, Data Warehouse, Sales, Customer Service, Infrastructure, Web Support and External Vendors.
• Generated and reviewed web performance metrics, competitive analysis, statistical data from various tracking software and shared reports and analysis to senior executive management.

Major Projects: Extranet/B2B Dashboard, Website Development/Enhancements, Mobile Applications, Web Services Development, PCI/Splunk, SharePoint, Intranet, BI/Data warehouse projects, IBM's Coremetrics Implementation, ERP/Web Server Migration, Disaster Recovery Plan, Third Party Software Integration, Gomez Networks Implementation

Confidential

Technology and QA Manager - Web Applications

• Managed application development with 16 directs reports comprised of Software Engineers, Business Analysts, Network Administrator and QA-Support Engineers, in addition to Cross-Departmental resources to deliver web-based solutions for Education sector. Managed and led 3 departments Dev, QA, Infrastructure simultaneously.
• Managed projects and resources, provided both operational and technical directions, while working directly with business partners/clients on customization Quotes and delivering customization in releases.
• Simultaneously oversaw all facets of project lifecycle, including initiation and planning, change control, risk and financial management, acceptance testing, and QA coordination, regular updates to management and stakeholders.
• Implemented Project Management Methodologies, Quality Guidelines and Unit Testing, Improved Defect Resolution Process, Project Management best practices and provided internal training.
• Conducted annual performance reviews, trainings, interviews, hired/engaged both full-time and consulting resources.

Major Projects: Academic Plus Application Enhancements, New Products Development, Web Applications, IT Rollout -Server/Data Migration, Failover and Load balancing, Project Management, Process Improvements

Confidential

E-Business Systems Architect/Development Manager

• Managed and delivered B2B and B2C Web applications utilizing team of up to 30 personnel in a matrix based environment, including resources from creative team on website redesign and User Interface enhancements.
• Acted as a project manager as well, creating project charter, kick-off meetings, gather requirements, create statement of work, create and meet SLAs, create and maintain project plan on various projects.
• Engaged in resource management, risk mitigation, budget and scope management, quality planning, load tests, milestone reporting, estimating and procurement participation in Project Management advancement and coaching.
• Weekly status meetings and reporting with Executives on project accomplishments, risks, changes and performance.
• Developed and maintained business relationships, worked closely with business partners, Executive Committee and internal customers to deliver high quality products per their satisfaction.

Major Projects: E-Business Online, POP On-Line Ordering website, E-Fulfillment Extranet, Portal Integrations, Branding, ARCOP Website, Interactive applications, Digital Asset Management, Intranet Enhancements, E-Business Server and ERP System Upgrade.

Confidential

Sr. Programmer/Analyst/Project Manager Web/ERP

• Managed development and deployment of E-Business applications and delivered projects with high quality, on time, within budget supporting corporate and various business locations.
• Acted as a Technical Project Manager, project status reporting, prioritize tasks, facilitate meetings, manage change control, coordinate testing, maintain and leverage relationship for continuous growth, implement.

Major Projects: Transactional Web Applications, Dashboard implementation, Corporate Website Redesign, Web Transaction Server Upgrade, Web Statistics Software Implementation, ERP System Enhancements, AppServer Migration.

Confidential

Sr. Programmer/Analyst/Web Project Manager

• Delivered web solutions per Epson's business strategy. Worked with management for charting strategy for new business applications needs and supporting existing applications to be used international locations.
• Managed projects from conception to launch, utilizing cross-departmental resources.

Major Projects: Extranet and Intranet business applications, Web Architecture, ERP System Enhancements and Upgrades, Website Redesign, Reporting Tool Implementation

Confidential

E-Commerce Leader/Applications Manager

• Including 15 direct reports of web developers, web designers and QA, utilized team of up to 30 personnel includes infrastructure, cross-functional teams, and executive committee and delivered robust E-Commerce web applications for US Domestic and International markets.
• Successfully launched transactional E-Commerce website integrating back-end ERP system for order fulfillment. The website was praised as best site by customers due to time savings, ease of navigation and breadth of information
• Provided single point of contact to cross-functional teams, from End User, Marketing Manager to Chief Operating Officer and business partners Adobe, Macromedia etc. from project inception through project completion.
• Worked closely with remote teams and various departments such as Marketing, Merchandising Departments on E-Commerce Website and Website Redesign projects, in order to develop prototypes to complete product launch.
• Built web development team from scratch, performed team and resource management activities such as recruitment, performance management, help tracking and achieving team goals, trainings and career advancements.
• Successfully implemented formal project management standards within the department and at the organizational level.

Major Projects: E-Commerce Ordering website, Education Licensing Online, Macromedia Website, Adobe Student Licensing Website, Web Statistics Software, Multiple Quiz and Registration Websites, European Online Ordering Website, Adobe Authorization website, Redesign Dstewart.com website, Online Orders and ERP integration, Website Feasibility Study, Several Marketing Multimedia Applications, Project Management and SDLC process