SUMMARY

Results oriented professional User Interface and Visual Designer with strong leadership and communication skills. Years of experience designing high-end UIs that accomplish the specific product and business objectives for Concur Technologies, Microsoft, Eddie Bauer, HouseValues, Apex Learning and other local companies. Differentiating qualities include an eye for creative flare, in-depth knowledge and understanding of human-computer interaction, and a focus on the business value of UI design. Adept at all phases of information architecture project lifecycle, including requirements gathering, user analysis, wireframes, styles guides, look-and-feel, final layout, and redlines. Skilled at building consensus around the principles of user-centered design.

SKILLS REVIEW

PROFESSIONAL EXPERIENCE

Confidential

Sr. User Experience Designer

• Working on Concur's integrated travel and expense management solution
• Analyzing customer requirements, user profiles, and tasks
• Translating software requirements into usable designs
• Evaluating usability of prototypes, product designs, and competitors' designs
• Creating and modifying screen layouts, initial sketches, wireframes, informational architectures, high-fidelity mockups, prototypes, interaction workflows and click-throughs, along with final style guides and redlines.
• Identifying and solving usability and UI design problems
• Driving and tracking adoption of usability enhancements
• Defining and documenting UI standards

Confidential

Lead UI Designer

• Designed and developed websites, web portals and desktop applications for multiple clients. Enhanced visual user experiences, resulting in improved customer conversion, CTR, user-task completion rates and payment volume.
• Created initial sketches, wireframes, informational architectures, high-fidelity mockups, prototypes, interaction workflows and click-throughs, along with final style guides and redlines.
• Collaborated closely with business owners, such as product managers, marketing account managers, usability analysts and developers to build engaging, elegant and sophisticated visual designs, and to simplify the end user's process of perceiving presented information.
• Evaluated existing designs to identify visual and interaction problems, addressing all user experience-related issues.
• Applied best practices of user experience and design, as well as heuristics, in prototyping new design layouts.
• Investigated and demonstrated new web and computer technologies to benefit the named clients.

Confidential

Lead UI and Visual Designer

• Completed redesign and successful launch of GFS portal Ignition that is greatly preferred by customers relative to the previous version.
• Simplified the navigation and organized the product features, resulting in better visual and user interface experience.
• New design exceeded project targets for success metrics, including growth in payment volumes and sales.
• Rebuilt look-and-feel of advertising materials, including image and brand content, iconography, email campaigns, ads, banners and other graphic materials, thereby improving visual experience, visual design, and UI design.
• Collaborated with project managers, business owners and developers to identify core scenarios and to get buy-in on UX plans to implement the final mockups that improved conversion and user-task completion rates.
• Designed solutions from hand sketched ideas to interactive prototypes, illustrating key UI interaction models. Also created redlines and style guide documents.
• Lead and participated in UI research, conducting focus groups and usability testing to verify resolution of UX problems.

Confidential

Senior UI/Web Designer

• Lead design, development and implementation of the new web interfaces, graphics and layouts for the company's main e-commerce website, resulting in increased payment volume.
• Created, managed and maintained company's web site channels, from wireframes, storyboards and click-throughs, to the visual design, including key responsibility for creation of web content.
• Provided graphical support to Marketing and Business Development groups for email campaigns and other promo needs.
• Used Flash extensively to create animated elements.
• Drove the visual and media design styles throughout deployment of final product, and provided design solutions appropriate to product priority and budget.

Confidential

Web/UI Designer

• Designed and developed look-and-feel for the company website by shaping the direction and corporate identity into a clean and sophisticated visual form.
• Collaborated with dev team to implement and refine page design and UI, resulting in improved click-through rate.
• Collaborated closely with the Marketing Department, editors and developers, creating advertisement segments, branding, marketing proposals, landing pages, email campaigns and other ad creative, resulting in improved customer conversion rate.
• Designed interactive web fragments, including extensive use of Flash animations, headers and banners.
• Managed design requirements within schedule and resource constraints.

Confidential

Web/UI Designer

• Designed web fragments for MSN Shopping, including creating animations, headers and banners and other graphic segments, resulting in greatly increased traffic and improved payment volume and click-through rate.
• Created tutorial Flash movie for the MSN Shopping editing tool for internal use, helping to streamline the learning process.
• Managed design requirements within schedule and resource constraints, working closely within a cross-functional team.
• Leveraged proficiency in Photoshop, Illustrator and Flash to create visual presentations and storyboards of the new UX.

Confidential

Web/UI/Graphic Designer

• Worked for multiple clients on visual design and development of websites, web portals and desktop applications.
• Employed Flash extensively to create marketing proposals, presentations, and slide shows.
• Developed and maintained design of websites and micro-sites using HTML, CSS, ASP.
• Designed and produced promotional brochures, ads, logos, invitations, prototype drawings, presentation graphics and diagrams, created graphics and original covers for proposals, presentations, and project deliverables.

Confidential

Web Designer

• Built applications using Flash, HTML and XML, and integrated into existing company tutorial-oriented web site.
• Responsibilities included concept, design and building interactive multimedia projects to support development initiatives as well as content projects for company's product web site.
• Worked within web design team to deliver and maintain web applications. Conceptualized, designed, and build interactive multimedia projects to support new development initiatives.
• Integrated new user-interactive pieces into company's product web site.

Confidential

Web Graphic Designer

• In support of recruiting operations team, used Dreamweaver and Photoshop to design and develop an online tutorial that streamlined the learning process for new employees.
• Generated print copy of the web version for the support training material using Illustrator and Photoshop.
• Designed and created an online newsletter, including compilation and definition of content.
• Created web-based Getting Started training modules that improved the new hires' data entry process.

Confidential

Web/Graphic Designer

• Designed, developed and maintained websites and print material for various clients.
• Created and designed screenshots and graphics, original covers for proposals, presentations, and other project deliverables.
• Designed and produced promotional brochures, ads, logos, invitations, prototype drawings, presentation graphics and diagrams.

Confidential

Web Designer

• Designed and produced ongoing merchandising and interface graphics for co-branded e-commerce web sites targeting the employees of Xylo's Fortune 500 clients.
• Created successful Web-based demos for prospective vendors including Microsoft, Boeing, HP, Gap, Eddie Bauer, Ashford, Spiegel, Barnes and Noble, Dell and many others.
• Designed and produced promotional brochures, ads, logos, websites, invitations, prototype drawings, presentation graphics and diagrams.
• Worked closely with Category Management and Engineering team to implement and streamline the production and handling of digital files.

Confidential

Web Designer

• Designed and developed the company's complete Internet presence, including corporate logos and marketing material.
• Worked closely with clients and the team members to define site functionality and to create distinctive and unique web site advertising.
• Coordinated with IT Dept all back-end integration between website and online marketing vendors - data transfers and flows.
• Provided presentation support.
• Coordinated domains/email issues.
• Website quality assurance.