TECHNICAL SKILLS:

Browsers Internet Explorer, Mozilla Firefox, Google Chrome, Safari, Opera

Client: Windows XP/7, OS X

CMS : Kentico, WordPress, SharePoint, Joomla, Atlassian Confluence, phpBB, vBulletin

Collaboration : Acuity Scheduling, Google Docs, Slack, Tawk.To, Trello

Databases : MySQL, phpMyAdmin, MS Access, SQL Enterprise Manager 8.0

FTP: Filezilla, SmartFTP, WS FTP

IDE/development : Visual Studio 2010, Eclipse, IDLE, Expression Web 4.0, Adobe Creative Suite, jEdit, Lotus Notes

Image manipulation : Photoshop, GIMP2

Languages: HTML5, CSS3, Java, Visual Basic, PHP, Python, JavaScript, PERL

SQL Server: Windows, RedHat Linux, Fedora Core, Sun Solaris 9/10

Statistical tools: Google Analytics, Analog, AWStats, Webalizer

Web servers: XAMPP, MAMPP, IIS, WebLogic 4.5.1

Web services: CrazyEgg, Google Tag Manager, Google Webmaster Tools

Wireframing: Axure RP Pro, Balsamiq Mockups 3

PROFESSIONAL EXPERIENCE:

Confidential, MI

Owner

• Develop new websites and maintain existing sites for various customers
• Provide managed and contracted technology services to small businesses
• Market business via social media outlets
• Generate new business leads
• Manage office and all technology assets

Confidential, MI

Webmaster

• Manage multiple web - based projects for various departments throughout the
• rganization
• Maintain content using HTML5/CSS3 for multiple websites and portals via
• Kentico and Visual Studio 2010
• Develop and manage SEO content
• Analyze and interpret web site traffic using tools such as Google Analytics,
• Google Tag Manager, Google Webmaster Tools, and CrazyEgg
• Covert documents to web friendly and responsive format
• Manage content on company SharePoint 2013 site
• Assist with various email marketing campaigns

Confidential, MI

Contractor - Level II IS Technician

• Install IDE packages and other development tools on laptops and desktops
• Educate users on how to effectively employ development tools
• Troubleshoot and resolve Windows OS and commercial software issues
• Deploy desktops and laptops to new Toyota Team Members and contractors
• Support video conference and teleconference meetings

Confidential, MI

Contractor - Mobile Infrastructure Support

• Performed quality assurance testing of Microsoft security patches and Adobe
• product enhancements
• Updated Symantec Endpoint Protection servers with latest virus definitions
• Performed map data testing
• Installed and configured software on mobile data terminals (MDT)
• Tested and certified proprietary and commercial software

Confidential, MI

Contractor - Technical Support Analyst

• Assisted with Windows 7 deployment project
• Utilized Altiris to deploy numerous software applications
• Re - imaged laptop and desktop computers
• Resolved software and hardware related problems within predetermined
• Service Level Agreement timeframes
• Managed open issues and maintain inventory of all hardware via Service Now

Confidential, MI

Systems Administrator / Interim Information Technology Manager

• Updated PHP web page content and tested as needed
• Maintained Microsoft SharePoint site and performed account provisioning
• Troubleshot and resolved Microsoft Access database issues
• Administered Active Directory domain consisting of Windows 2000/2003/2008
• servers and Windows XP workstations
• Resolved Windows, Office productivity, and proprietary software - related
• issues
• Verified database backups through Avamar and SQL Enterprise Manager
• Utilized SolarWinds to monitor all servers and network activity
• Managed Interactive Intelligence phone servers

Confidential

MIWeb Developer/Systems Administrator

• Assisted with web site development, design, and maintenance for glc.org and
• glin.net using industry standard utilities
• Updated MySQL tables with newer content and links as needed
• Managed wiki site, company intranet, and open source calendar system
• Supported web conferencing services
• Maintained all list servs
• Administered Windows server domain consisting of Windows 2003 servers
• and Windows XP/7 clients
• Managed multiple laser printers, projectors and other IT - related equipment
• Provided training to staff on proper use of desktop operating systems,
• standard software and enterprise tools
• Coordinated with third party vendors to acquire new hardware and software
• and provided budget forecasting
• Performed routine and periodic backups of data storage servers
• Installed and maintained network equipment such as routers, switches and
• Ethernet cabling
• Resolved ISP and data center issues including Internet and email access

Confidential

MIContractor - Assistant Controller 

• Prepared books of original entry, monthly Union Contribution reports and
• Work Authorization invoicing
• Reconciled monthly check register
• Maintained Work Authorization records, insurance certificates, Paychex
• reports, employee personnel information, and office supplies

Confidential, FL

Information Technology Manager

• Maintained and updated three company websites
• Managed all IT related operations at three separate offices
• Supported and repaired all PC, server, printer, hardware and software related
• problems
• Troubleshot network issues in both LAN and WAN environments
• Addressed 3Com VoIP and Meridian phone system issues
• Organized CAT5 cabling, punchdowns, and patch panels

Confidential, FL

Contract HTML Web Developer

• Collaborated with a team of Web Editors to code and edit approximately
• 8,000 pages on pwcglobal.com
• Conducted quality assurance testing of all post - migration pages
• Utilized Lotus Notes v4.5 to build and/or modify pages
• Verified functionality of JavaScripts, links, and images

Confidential, MI

Web Developer

• Supported development and maintenance of internet and intranet web sites
• using HTML and CSS
• Added tables, forms, text, and images as needed
• Verified content and links and suggested images and styles for sites
• Consulted with various departments regarding scope and direction of web
• projects and enhancements to existing webs
• Administered two Microsoft Site Server 3.0 web servers
• Updated SQL Server 7.0 database that contained software patches
• Configured and maintained a web - based training server