SUMMARY:

• 10 years of experience as a QA Analyst /Software Tester in the Software Testing field with multiple skills in Performance Testing, Functional and Regression Automation Testing, Security, Web Services, Back - end and Mobile Testing for Web, Client/Server, Windows Desktop, and Mobile Applications.
• Extensively experienced in testing of Banking, Financial Services, E-commerce, Health, Insurance domain applications.
• Experienced in Strong project & people management capabilities, analytical skills, evaluation and high degree of initiative.
• Good Experience in preparation of Project Plan, Business Requirement Document, Functional Design Document, Test Plan, Test Approach, Test Strategic, Pilot Testing, and Release planning documents.
• Expertise on designing database, data creation and conditioning in mainframe.
• Experienced in preparing Test Metrics and Test Effort Estimations; Comfortable in setting up the Test Bed.
• Well versed in Reviewing Testing Artifacts and related documents.
• Developed new scenarios by understanding the flow in the business.
• Designed and written Positive, Negative test cases for new requirements, enhancements and bug fixes.
• Experienced in Test Effort Estimation, collecting metrics.
• Experienced on working Agile Methodology, led scrum meetings, written stories, and tasks, assigned tasks amongst the group.
• Prepared Defect Report, Test hierarchy document, Test summary document, Traceability document, QA Sign-off document and raised showstopper issues.
• Experienced with full Project/QA Life cycle (SDLC) from Requirement analysis to User acceptance Testing (UAT).
• Excellent understanding of Software Development Life Cycle and Test Methodologies from project definition to post deployment documentation such as planning, creating, executing, reporting, and tracking the defects.
• Experienced in writing Test plans, defining Test cases, Test Scenarios, Developing and Maintaining Test Scripts based on business and functional requirements. Documented all phases of QA process.
• Experienced in working Maintenance Releases and performed a Release Coordinator role.
• Experienced in using Automation Tools: Unified Functional Testing, Application Lifecycle Management/ Quality Center / TestDirector and LoadRunner, and Selenium WebDriver for Client/Server and Web Applications.
• Experienced in HP Quality Center - Design Test Steps, Requirement Mapping to Tests, Executing Tests Manually, Defect Logging, Defect Reporting.
• Expertise in problem solving and Bug tracking Reports using Bug tracking Tools like Quality Center.
• Good experience in RDBMS such Oracle, SQL, MS Access.
• Experienced in using SQL using TOAD, and DBVisualizer.
• Good experience in Automation of Mainframe, Windows, Web Applications using Hybrid, Data Driven Framework in QTP/ UFT, and Selenium.
• Good experience in Load, Capacity, Stress Testing of Web Applications using Load Runner and Performance Center.
• Designed the Load Runner scripts by parameterization and correlation.
• Provided performance comparison graphs between the runs.
• Load testing done by setting the bandwidth of the Country using LoadRunner.
• Experienced in preparing the Test Execution Reports, Daily summary reports and Minutes of memorandum.
• Generated substantial customer satisfaction and goodwill by continuously meeting deliverables on time, exceeding targets and objectives for projects.
• A motivated, thorough, dependable and well-organized team player with good interpersonal skills.

TECHNICAL SKILLS:

Test Management Tools: HP ALM, JIRA, Testdirector, QuickBase, Redmine

Functional Testing Tools: Unified Functional Testing (UFT), Selenium

Agile Tools: Rally, Version 1

Performance Testing Tools: Load Runner, Pingdom, Loadster, Chrome Developer tools

Other tools: MS Office, Visio, Adobe Photoshop, Illustrator, Web Design

Languages: C, C++, SQL, VB, Java, VBs

Web Technology: JSON, HTML, CSV, SOAP, XML

Database: SQL Server, Oracle, MS-Access, Excel

Operating System: UNIX, Windows, Pocket PC, Mac OS, Android

PROFESSIONAL EXPERIENCE:

Confidential, Richmond, VA

Security Analytics QA Lead

Environment: JAVA, VB, .Net, Windows, Web, Mobile, IE, iOS

Responsibilities:

• Worked with the Business Analysts and Technical Architects for Requirement Analysis.
• Created QA and UAT Test Plans, Test Strategies, and developed test cases, and Release Planning documents.
• Convinced stakeholders to buy-in HP test management tool, Application Lifecycle Management, and automation tool, Unified Functional Testing
• Structured a framework for the new ALM project, and performed the role of a site manager
• Set-up trainings for ALM users within the team, helped with installation and using the tool
• Performed manual UI testing, and validated data in the back end using SQL server
• Conducted Bug triage calls with Developers, business analysts as part validation life cycle.
• Involved in security testing, collaborating with management, various departments, and product teams to verify security vulnerabilities for the application
• Designed the automation framework for regression testing using Unified Functional Testing (UFT)
• Planned and executed mobile testing using Mobile Labs
• Involved in the pilot test planning, and developed test cases for the UAT/ pilot users
• Created performance test strategy, created Load Runner scripts and presented execution summary reports
• Taken initiatives to problem solving, created testing documents, designed framework and implemented new automation (Unified Functional Testing) and test management (ALM) tools within the team

Confidential, Arlington, VA

Senior Quality Assurance Engineer

Environment: SQL Server, JAVA, .Net, Windows, Web, API, Raven, Mobile, Lotus Notes

• Involved in shaping the QA standards for the company, held ‘lunch n learn’ events to educate the company’s IT staff about Quality Assurance
• Attended initial and project planning meetings, shared quality input and helped put together project planning documents
• Gathered requirements, and use cases to create Test Plans, and Test scenarios
• Worked closely with Developers, BA while planning/ executing tests to meet the best quality
• Validated SQL queries in the codes against the business rules, then executed Unit Tests using Visual Studio to seed data in other databases like Raven
• Performing ETL testing, validating the connection strings, messages are pointed and dropped to the right queue, services are running, checking that the messages ran successfully, otherwise tracking for errors in the windows event manager
• Built new environments for testing by seeding the data using Microsoft Message Queueing (MSMQ) services or Visual Studio 2010 and 2013
• Testing the Application Programming Interface (API) services by using tools like Advanced REST Client, Postman, JSONView, and REST Console
• Using the HTTP methods, validated data against the database using different web services (i.e JSON, XML, SOAP, and etc…)
• Perform GUI testing and validating the front-end is hooked up properly to the API
• Doing Mobile, and cross-browser testing using tools like BrowserStack, developer tools, and actual devices or platforms
• Using the Web Developer tools, debugging issues to define the cause of the defects
• Used Pingdom for measuring load, speed, and monitoring of the application
• Leading Deployments, executing regression testing, creating/reviewing checklists, backing up of files, ensuring successful deployments
• Worked on Production Support tickets, managed Level 3 Support Inbox, and delegated amongst testers as needed

Confidential, Richmond, VA

Automation Tech Lead| Test Data Management

Environment: Mainframe- TS2 (TSYS), Fidelity (FIS), DBVisualizer, Oracle, SQL Server, VB, JAVA, .Net, Windows, UNIX, Siebel, Web

• Worked in a horizontal support team, providing/managing for test data and filling the need of automation for across 12 different Line of Businesses (US Card, Bank Retail, Bank Commercial, Digital, Financial Services, EDS, Corp. Solns., ITO, ING, HSBC, COU Training, COAF Loan Originations)
• Built Automation for back-end applications such as TSYS, Visa Simulator; also, front-end i.e. Web
• Attended project planning meetings, set guidelines for High-Level and low-level requirements on Projects, review requirements and provide feedbacks.
• Lead customers in generating Data Load inputs for Test Data Creation and Conditioning based on requirements and guide in completing any downstream and upstream processes
• Created Test Schedules, Test Strategies, and LOE related documents
• Designed and reviewed Test cases and coordinated in the overall test designing process
• Added Design, Develop and Test scenarios as stories and tasks in Version One tool, and assigned individuals and owners
• Involved in Data Creation, Conditioning, and loading and supported regression testing teams using QTP, Selenium, Excel Macros and built self-service tools, batch processes for other manual and automation testers
• Written QTP Keyword, Data and Hybrid Driven Framework using VB Script
• Developed Excel Macros to automate Mainframe, run queries in SQL server, launch Web, and other processes
• Developed Selenium Web Driver Script using Java in Eclipse
• Integrated existing Selenium framework with new scripts to serve shared functionalities, and created batch files to launch as self-service.
• Involved in creating managing tables and data in SQL Server, JDBC, and running queries in DB Visualizer
• Created status reports, presented automation demos and given suggestion or feedbacks
• Published Refresh Schedules, and mapped Test Scripts and strategies, and set-up automated scheduled-batch processes.
• Taken lead role and responsibilities on the special projects where needed deep understanding of data flow from the back-end to multiple user-interfaces

Confidential, Bethesda, MD

QA Automation Engineer

Environment: Java, SAP, Oracle, VB.NET, Windows, UNIX

Responsibilities:

• Involved in preparing Test Plan for the Maintenance releases and Worked on Turnover issues
• Prepared Test Metrics and Test Effort Estimations
• Involved in analyzing the Functional specifications, Baseline requirements
• Analyzed new requirements and preparing Estimations
• Participated in the review and analyzed of business requirement and software design documents
• Designed test cases and executed for Enhancements and Bug Fixing and building new scenarios
• Reviewed Test cases and coordinating in the overall test designing process
• Involved in mapping the requirements to the test cases in Quality Center
• Involved in documenting the project related decks like - Client Supplied hardware items and Cosmos/DWS/QC Outage
• Verified database information by employing SQL queries for data accuracy and consistency
• Used Toad to execute SQL Queries to validate the data in the Oracle databases
• Involved in regression testing of various modules using QTP
• Involved in automation of web applications using Data Driven Framework using VB Script
• Created, and managed QTP Test Scripts based on the Requirements, and Scenarios
• Used Keyword driven framework to develop QTP automation test scripts.
• Used Functions extensively in QTP Scripts to make them re-usable across multiple scripts
• Load, Stress, Capacity, Bandwidth Testing of Applications as per the client requirement
• Created scripts in VuGen, parameterized and correlated the scripts and ran in both in Performance Center & LoadRunner controller
• Analyze the results to find out the bottlenecks
• Performed a role of Release coordinator for production release in an application maintenance environment
• Attended weekly status report meetings
• Coordinating with clients on the work schedule
• Coordinating with Offshore Team from Onsite and managing the work

Confidential, Richmond, VA

Quality Assurance Analyst

Environment: Pocket PC, Oracle, Blue Zone Mainframe, WinCE, Intermec and RoHs, Windows XP,UNIX

Responsibilities:

• Worked with the manual test coordinator to ensure all team members have assignments via the Vendor Schedule to test the application
• Involved in verifying the Pads like (XPAD, EPAD, and Intermec) in getting the proper components for builds, which are then ready to be used for testing
• Verified the devices properly connected to the Printers via Bluetooth, Infrared
• Verified the Bluetooth connection for generating an Astra Labels
• Participated in the QA activities for various releases in the Project
• Participated in definition of business requirement and design reviews to ensure that software is designed to facilitate testing
• Documented and reporting defects found during testing in Quality Center and managed it using PM Suite (Bug tracking Tool)
• Researching and answering clarifications in the Quality Center clarifications project
• Involved in designing the Test Input Data file for all the test sets available in QC to run the QTP Script over the check list
• Given general Guidelines to the Team members on QTP Automation approach
• Executed the QTP scripts, analyzing the results
• Conducted regression testing for the subsequent versions of the application using QTP
• Conducted Data Driven testing using parameterization in QTP to test the application with different set of data
• Tested of the different modules of the application in different phases like Regression, End to End Testing
• Created automated scripts for load testing using LoadRunner to test the performance of web server and identified bottlenecks
• Used Parameterization and correlation of the VuGen scripts to ensure the real time load conditions using LoadRunner
• Performed all verification and validation testing activities

Confidential, Richmond, VA

Test Engineer

Environment: Windows,Unix, PM Suite, Blue Zone Mainframe, Small Talk, Oracle, TOAD, COSMOS

Responsibilities:

• Good Experience in preparation of Test Plan, Test Approach documents
• Involved in updating and reframing the old test sets based on the new functionality changes
• Involved in peer review and updated of written test cases
• Verified the Fixed Plogs on Particular Build by referring the Plogs in the Development Build
• Developed positive and negative test data by reviewing requirements and test design documents
• Involved in Logical Regrouping of the Test Sets in TestDirector
• Verifying the defects status in TestDirector as per the Client comments and updating the same in TestDirector (Open Status, Researching, Reopening the defects).
• Involved in TestDirector Clean up activity for reviewing the Test cases as Final Reviewer, which are in Ready for Review Status and moving this test sets to Approved for Use
• Involved in Identifying of the unused test cases in the Test Plan in TestDirector and prepared a consolidated doc to delete the test cases
• Created SQL quires and verified test results in backend Database
• Responsible for integration and regression testing - test scenario creation and execution using QTP
• Created Data Driven Framework using VB Script in QTP
• Involved in User Acceptance Testing
• Attended status review meetings regularly among the Team
• Attended weekly conference calls and the team meetings