Customer Service and Sales Representative Resume

SUMMARY:

Seeking a Service Desk position that will enable me to utilize teh skills I have attained while working toward my degree in Cyber Security and allow me to build on these skills while pursuing a CISSP certification.
Experience wif scripting languages including PowerShell, Python, Java.
Working knowledge of virtualization techniques such as VMWare (Workstation, vSphere, Fusion), Hyper - V
Web-based technologies such as HTML, XML, Javascript, Browser security, HTML5 (have used in web design)
Understanding of vulnerability management activities: ability to identify vulnerabilities, investigate/recommend options to mitigate, coordinate/perform remediation, and validate compliance.
A working knowledge of Linux operating systems, computer networking, storage devices, network topologies
Knowledge of performing security reviews, identifying gaps in security architecture, and developing a security risk management plan.
Working knowledge of Windows Active Directory environment
Able to perform system administration tasks and build server environments
Designing and configuring LANs

TECHNICAL PROFICIENCIES:

Operating Systems: Windows Server 2012 R2, Kali Linux, Ubuntu, Windows 2000-10, MacOS, iOS, Android

Software: Remedy, Wireshark, Word, Powerpoint, Excel, Access, Visio

PROFESSIONAL ORGANIZATIONS

Confidential

WORK EXPERIENCE:

Customer Service and Sales Representative

Confidential

Responsibilities:

Providing teh highest standard of customer service by greeting every customer, assessing their needs and responding accordingly
Handling and protecting sensitive customer information
Completed numerous training activities involving information security and email security
Maintain physical security wifin teh bank environment
Identify and mitigate risks that could cause financial loss for teh bank and its customers
Accurately and efficiently completing detail oriented tasks in a fast paced work environment
Helping customers navigate proprietary banking software

Teller/Customer Service Associate

Confidential

Responsibilities: