SUMMARY

• Enterprise - wide Implementations Systems Engineering Web/Application Development
• Business Intelligence Applications Custom Software Development System Migrations/Integrations IT Project Lifecycle RDBMS Development
• ROI Analysis Costing & Budgeting Project Scheduling Testing/QA/Rollout/Support
• Agile, SCRUM & Waterfall Methodologies Cross-Functional Supervision Human Resource Management - Team Building & Mentoring
• Business & IT Planning On/Offshore Vendor Management Requirements Analysis

TECHNICAL KNOWLEDGE

Industries:  Insurance Banking Government Non-Profit Securities Telecommunications Engineering

Application Areas:  Human Resources Payroll Management Consulting Business Process Improvement Strategic Planning Methodologies  Zach man Framework UML Use Case Development SOX PMI Waterfall Agile Scrum

DBMS:  Oracle11g DB2 SQL Server MS Access

Enterprise Content Management (ECM) Systems:  Interwoven Worksite Documentum MS SharePoint

Languages:  Java C# C++ HTML Java/J2EE Servlets JSP JDBC IBM WAS Web Sphere Portal 5.1/6.1

Mainframe Systems:  COBOL/CICS/JCL/SQL/IDMS/DB2 CNTL-M

Web Technologies:  IIS ASP.NET JSP CGI HTTP OOA/OOD SQL XML, JBoss 6, JDK 1.7

Data Warehouse/ETL:  Informatica MDM HUB Power Center IBM Message Broker SAP Business Objects

Software:  MS Office MS Project Lotus Notes Crystal Reports, Microsoft Power BI, Tableau desktop connecting to Microsoft Dynamics via Data Extract API

Operating Systems:  Windows AIX Linux

Agile Tools:  Clarity, Rally, JIRA

PROFESSIONAL EXPERIENCE

IT Program Manager

• Project involved the re-writing of Mainframe based financial applications in Java.
• Formulated, organized and monitored inter-connected projects
• Decided on suitable strategies and objectives
• Coordinated cross-project activities
• Lead and evaluated project managers and other staff
• Developed and controlled deadlines, budgets and activities
• Applied change, risk and resource management
• Assumed responsibility for the program’s people and vendors
• Assessed program performance and aim to maximize ROI
• Resolved projects’ higher scope issues
• Prepared reports for program directors

IT Project Manager/IT Delivery Lead 

• Acted as Agile transformation agent on project team.
• Partnered with the Business PM
• To create/manage detailed plan for technology tasks.
• n facilitating cross domain user story, and Product backlog creation
• To document technology issues, risks and decisions and escalate when needed.
• Worked with Business PM, BSA, Technical Lead, Architect and Test Lead to identify key deliverables and milestones, along with a plan for technical tasks required to achieve them.
• Contributed technology updates for bi-weekly project status.

Senior IT Project Manager

• Managed cloud based project on agile and scrum for JCI on Virtualization of Servers and installation of the Microsoft APS Appliance for the implementation of Microsoft BI platform using .NET. Worked with vendors Microsoft and HP directly.
• Worked in the implementation of Tableau desktop connecting to Microsoft Dynamics via Data Extract API and generic ODBC
• Moved between agile and waterfall approaches according to project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.
• Developed full-scale project plans, budgets, schedules and all associated communications and reporting documents.
• Determined resource requirements, enlisting appropriate team members, communicating expectations, supervising team activities and tracking progress to schedules and budgets.
• Developed Solution Requirements Documents, and Requests for Proposals/Quotations (RFP/RFQ) for outside services or tangible assets.
• Delegated tasks and responsibilities as appropriate, identify and resolve conflicts, manage project dependencies and constraints, and develop contingency plans where required.
• Developed and deliver progress reports to managers and others on a regular basis.

AMERICAN FAMILY INSURANCE, Madison, WI | Oct 2014- July 2015

IT Project Manager

Partner with architects, technical teams and leadership in cross-functional areas across the organization. Serve as point of contact for both internal and external customer inquiries, issues and resolutions. Lead project meetings including kickoff, status and stage gate reporting. Ensure complete understanding of the project estimates and scope.

• As a Data Warehouse Project Manager lead the team of Business Analysts, Technical Architects and Leads, ETL developers, Report developers and QA testers to ensure that business and technical requirements are thoroughly understood and implemented.
• Productively working on the MDM Upgrade Project which involved upgrading Informatica MDM Product
• Lead a successful project team that is committed to high-quality products, clear timeframes and goals, and strict budgets.
• Used Clarity PPM, and managed 3 projects working through time and human resource allocations, budgets and deliver desired scope to clients.
• Team size - 23, total hours estimated 30,000, total budget - 4M. Onshore and Offshore teams in US and India.

Senior IT Project Management Consultant

• Consistently achieved outlined goals by conducting situational analysis and deploying business strategies.
• Managed several assigned projects from concept to delivery, defining timelines and budget breakdowns, using internal and external resources, and monitoring project status to ensure that schedules, budget, and project goals are met and deliverables received.
• Additional experience in designing and developing reports in SAP Business objects.
• Performed human resource management activities such as hiring, on-boarding, training and performance management.
• Increased efficiency and improved outcomes by assessing organizational, system and process issues.

Senior IT Project Manager

• Managed $4M project, along with a team of on/offsite consultants, during the delivery of Informatica MDM HUB, a backend development and frontend e-commerce based self-service broker portal.
• Managed the BI development, implementing Power-Exchange for Tableau to generate the Tableau data extract file based on data from multiple sources.
• Hired, trained and directly managed several consultants directly working on project.
• Successfully defined business and functional requirements, developed solution designs and managed implementation for new and existing clients.

Project Manager

• Effectively aligned strategic framework and positioning of future IT projects by partnering with IT Process Governance to redesign and deliver a new SDLC process.

Project Manager

• Reduced cost and enhanced quality metrics with thorough review of project deliverables.
• Successfully completed implementation, testing and verification of VOIP and Firewalls.

Project Manager

• Championed 25 government and portfolio management enhancement requests utilizing Web Sphere Commerce Suite, as part of the Global Change Management Group.
• Delivered changes and enhancements to global partners in their own locations
• Managed offshore development teams in India and China
• Successfully expanded international e-commerce internet and intranet platforms by managing the team dedicated to lead design sessions and code new features for multiple change enhancement projects.

Project Manager

• Analyzed Software Requirements, Evaluated and Selected COTS Vendor Solution(s)
• Negotiated purchase / lease arrangement with vendors
• Managed the customization and Implementation of the COTS based solution
• Worked cross-functionally with both internal application architect/.Net developers and external vendors to design, develop and successfully launch USC.ca corporate website.

Project Manager

• Successfully managed setup of Interwoven Worksite 8x, which rapidly improved matter-centric/tailored workspaces for each new client.
• Provided key clients with real-time access to complete matter content by assessing and safeguarding secure extranets.

Project Manager,

• Managed, supported and resolved issues related to the upgrade of Remedy Call Center.
• Successfully designed an Incident Response Management System for the Ontario Emergency Management Board.
  • Prevented downtime by developing disaster recovery capabilities and provided co-location of website.
• Championed companywide migration and testing of 4,000 desktops, across several ministries, of NT to Windows 2003 server environment and Windows XP client desktops.
• Transformed the use and management of IT within government with a strategic plan and blueprint including support of a Unified Communications Service and Authentication Service for real-time communications (i.e. instant messaging and video conferencing).
• Partnered with corporate security branch to positively enhance CAC’s disaster recovery capabilities with Threat and Risk Assessment and Business Impact Analysis.