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Technical Leader Resume

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Boulder, Co

SUMMARY:

  • Skilled Cloud Solutions Engineer with extensive experience leading and coordinating multi - site, global teams on IaaS, PaaS, and SaaS cloud software implementations for Confidential clients.
  • Collaborate with the product owner, development team, and operations team during all stages of the deployment, test and DevOps process, building rapport with technical teams to drive projects to completion and increase revenues.

TECHNICAL SKILLS:

  • Cloud technology (IaaS, PaaS, and SaaS), cloud computing services and deployment architecture
  • Cloud security such as Cisco Security Deployment Lifecycle (CSDL) and Information Security (InfoSec)
  • Experience with Amazon Web Services (AWS). Used AWS Computing (such as EC2); Security, Identity & Compliance (such as IAM); Networking & Content Delivery (such as VPC), and Management Tools (such as CloudTrail); among others.
  • Completed Amazon “Architecting on AWS” and “Security Operations on AWS” training
  • Proficiency with Waterfall and DevOps process with Agile / Scrum
  • Requirements gathering / process improvements / resource planning / scheduling

EXPERIENCE:

Confidential, Boulder, CO

Technical Leader

  • Led seven PaaS and SaaS teams to implement security Cloud Approval to Operation (CATO) requirements and served as security subject matter expert and Scrum Master for up to 15 engineers simultaneously.
  • Successfully coordinated and conducted security verification documentation for key project stakeholders resulting in overwhelmingly positive unsolicited feedback.
  • Identified security process improvement areas and worked with senior leadership to enhance checklist for new feature implementations resulting in increased product security.
  • Created security test strategy and provided guidance on test tools, manual test execution and automation on platform and web applications to improve productivity and the quality of the Spark Call software.
  • Collaborated with internal and senior leadership teams including the Cisco security ISO auditors, Penetration Test (PenTest), and the Information Security (InforSec) team, working to address and close issues on schedule.
  • Managed security defects and assisted teams with executing web scan vulnerability tests (Brupsuite, ZAP), and CIS-CAT; reviewed and worked with them to resolve issues.
  • Created security groups, worked on the datacenter setup and configuration, and modified Ansible script to deploy Cisco Enterprise Software applications into the cloud, coordinating with other application team members.
  • Reviewed and authorized security functionality documentation in Gerrit before deployment via Jenkins-based document generation system.
Confidential

Technical Leader

  • Wrote and executed security test plan for Certificate Trust List (CTL) and Identity Trust List (ITL) migration on CUCM and Cisco IP phones with a secured cluster and secured phones.
  • Actively provided tier technical support and troubleshooting for Cisco Early Field Trial (EFT), Cisco Technical Assistance Center (TAC) team and customers, working as Technical Leader.
  • Provided troubleshooting feedback to resolve issues by working closely with developers.
  • Managed day-to-day activities and conducted weekly test meetings of diversified engineers.
  • Designed a comprehensive manual and automated regression test suite for CUCM Deployment.
  • Supervised and trained new test team members to implement test plan and execute test cases.
  • Participated in Presence feature functionality and test requirements for Cisco SIP IP phones.
  • Developed test plans for end-to-end feature test and performance test and executed test cases.
  • Worked closely with developers to troubleshoot issues and validate fixes.
  • Wrote end-to-end test scripts in TCL and ran them as part of automated regression tests.
  • Researched RFC specification and wrote performance test plans to test SIP Presence.
  • Coordinated test planning activities in several test coverage areas for CUCM, organized test team meetings between local and offshore teams. Participated in leadership calls.
  • Wrote test plans for Confidential features of CUCM, executed test cases, worked with interoperability teams.
  • Assisted Cisco TAC team onsite in Cisco UK lab to perform CUCM software upgrade and sanity test before deploying to production for multiple Confidential sites.
  • Researched protocol specifications and wrote test plans for class 4 and class 5 switch features.
  • Worked on Cisco EFT team to support on-site demos and provided customer training.

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