Senior Analyst Resume
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Indianapolis, IN
SUMMARY
- Dedicated Test Engineer with extensive experience in the telecommunications industry.
- Qualified by more than 15 years of experience in both mainframe and web systems using various applications and tools.
- Experience adaptable to diverse industries and organizations.
- Customer - focused professional who brings up-to-date methodologies and technologies to systems testing.
KEY SKILLS
Structured Query Language (SQL)
Agile Methodology
Quality Center/Rational ReqPro
Software Development Life Cycle
Waterfall Methodology
Rally Software
MS Excel, Word, PowerPoint
System Testing
TOAD Database Software
Collaboration/Team Orientation
Adobe Acrobat
Business Experience
Scrum Master Team Member
Mainframe Testing
Web TestingPROFESSIONAL EXPERIENCE
Confidential, Indianapolis, IN
Functional Test Engineer
Senior Analyst
- Participated on two Agile Scrum teams simultaneously, which required organization and efficiency to meet project timelines.
- Worked with Scrum Masters, product owners/clients, offshore developers, offshore testers and local team to resolve issues and defects in system test; resulted in quick turnaround so that development team could deliver code on time.
- Overcame “bad code” deliveries by retesting Web User Stories that had passed previous sprints.
- Achieved 0% production defects on system tests during tenure in testing position.
- Successfully tested multiple projects during a single release (12 projects during one release).
- Participated in system test demos for the client, thus allowing client to accept changes and move into production.
- Used SQL in TOAD to verify the data integrity on web reports.
- Mocked up data on tables in TOAD when data was not received from upstream system(s).
- Achieved on-time completion and execution of all detailed test cases.
- Completed all required software development life cycle (SDLC) documents on time and in compliance with all internal audits.
- Led joint planning sessions to ensure end-to-end testing on mainframe systems.
- Led team that developed, implemented and trained a new Midwest telephone number reservation tool for all system testers.
- Significantly contributed to team that created Emergency Preparedness Plan for IT organization of AT&T; educated more than 200 employees on the requirements of the completed plan.
- Extensive knowledge of telecommunications: USOCs, FIDs, CSRs, Bill Inquiry, Service Orders, Bill Format application and all billing applications (Bill Update, Alternate Bill Media, Usage Arrangement, Revenue, etc.)
TRAINING AND DEVELOPMENT
Attended numerous AT&T technical and professional development training sessions, including UNIX, JCL Leadership, and Public Speaking