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Senior Analyst  Resume

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Indianapolis, IN

SUMMARY

  • Dedicated Test Engineer with extensive experience in the telecommunications industry.
  • Qualified by more than 15 years of experience in both mainframe and web systems using various applications and tools.
  • Experience adaptable to diverse industries and organizations.
  • Customer - focused professional who brings up-to-date methodologies and technologies to systems testing.

KEY SKILLS

Structured Query Language (SQL)

Agile Methodology

Quality Center/Rational ReqPro

Software Development Life Cycle

Waterfall Methodology

Rally Software

MS Excel, Word, PowerPoint

System Testing

TOAD Database Software

Collaboration/Team Orientation

Adobe Acrobat

Business Experience

Scrum Master Team Member

Mainframe Testing

Web TestingPROFESSIONAL EXPERIENCE

Confidential, Indianapolis, IN

Functional Test Engineer 

Senior Analyst

  • Participated on two Agile Scrum teams simultaneously, which required organization and efficiency to meet project timelines.
  • Worked with Scrum Masters, product owners/clients, offshore developers, offshore testers and local team to resolve issues and defects in system test; resulted in quick turnaround so that development team could deliver code on time.
  • Overcame “bad code” deliveries by retesting Web User Stories that had passed previous sprints.
  • Achieved 0% production defects on system tests during tenure in testing position.
  • Successfully tested multiple projects during a single release (12 projects during one release).
  • Participated in system test demos for the client, thus allowing client to accept changes and move into production.
  • Used SQL in TOAD to verify the data integrity on web reports.
  • Mocked up data on tables in TOAD when data was not received from upstream system(s).
  • Achieved on-time completion and execution of all detailed test cases.
  • Completed all required software development life cycle (SDLC) documents on time and in compliance with all internal audits.
  • Led joint planning sessions to ensure end-to-end testing on mainframe systems.
  • Led team that developed, implemented and trained a new Midwest telephone number reservation tool for all system testers.
  • Significantly contributed to team that created Emergency Preparedness Plan for IT organization of AT&T; educated more than 200 employees on the requirements of the completed plan.
  • Extensive knowledge of telecommunications: USOCs, FIDs, CSRs, Bill Inquiry, Service Orders, Bill Format application and all billing applications (Bill Update, Alternate Bill Media, Usage Arrangement, Revenue, etc.)

TRAINING AND DEVELOPMENT

Attended numerous AT&T technical and professional development training sessions, including UNIX, JCL Leadership, and Public Speaking

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